To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.0
Service4.3
Cleanliness4.1
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All reviews(303)
Positive reviews(288)
Reviews with photos/video(114)
Near shopping area(42)
Convenient for shopping(33)
Great value for money(26)
Strange smell in room(19)
Perfect for business trips(17)
Tasty food(12)
Friendly front desk staff(11)
Would stay again(8)
Negative reviews(15)
Anonymous User
Luxurious Twin Room
Stayed in Nov 2024
Couples
17 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Very convenient hotel nearby Kaohsiung main station ..easy to find halal Many Indonesian restaurants nearby
Response from Property: Thank you for your supervision of our service. Your satisfaction is the driving force for our growth. This will make us do better. I hope that you will continue to support us in the future. Thank you for your valuable advice!
Guest User
Luxurious Twin Room
Stayed in Oct 2024
Family
4 review
4.5/5
Great
Posted on Nov 29, 2024
The location is good, nearby MRT and night market. Many convenient stores around too. I have press the cleaning service button during staying but found the cleaner only change the dustbin bag and towels, and no cleaning the floor.
Response from Property: Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for your intimate reminder and understanding, to do our future improvement direction.
Anonymous User
VIP Suite
Stayed in Nov 2024
Couples
1 review
3.7/5
Posted on Dec 9, 2024
Location is in between Kaohsiung station and Formosa boulevard station, approx 5mins walk both ways. We booked the VIP suite for the larger space, bathroom was also quite big. The cleanliness of the towels and bedding needs some improvement. Overall it was a satisfactory stay.
Response from Property: Thank you for your supervision of our service. Your satisfaction is the driving force for our growth. This will make us do better. I hope that you will continue to support us in the future. Thank you for your valuable advice!
Little foodie cat
VIP Suite
Stayed in Apr 2024
Couples
18 review
5.0/5
Outstanding
Posted on May 15, 2024
The staff are so helpful, helping me to solve the WIFI connect problem at mid night and also keeping my language in the morning before checkin.
Response from Property: Thank you for your comments regarding your last visit with us. We have passed on your nice comments to our staff, we are greatly appreciated.
Guest User
VIP Suite
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Hotel was conveniently located nearby Kaohsiung station. Food and other amenities nearby, so you can never go hungry! Staff were so helpful and polite. I arrived at 1pm and they expedited my room cleaning so I can check in earlier! Plenty of night markets surrounding the area. Overall a great place to stay.
Response from Property: Thank you for your comments regarding your last visit with us. We have passed on your nice comments to our staff, we are greatly appreciated. We appreciate your comments and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.
Guest User
Superior Double Room
Stayed in Aug 2024
Solo travelers
9 review
3.7/5
Posted on Sep 15, 2024
The receptionists are friendly and helpful. But the first night I checked in, I was a bit disappointed in the hygiene of the room as I saw a string of black hair in a towel and another string on my bed. My hair is blonde so it’s obviously not mine. I hope they’ll clean the room more thoroughly.
Also for the gym rooms their policy is also a bit backward as you’d have to borrow a key to the treadmill from the receptionist and return it.. I’ve never stayed at a hotel where you have to do so.
Breakfast was alright as all I needed was eggs and coffee.
Response from Property: Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for your intimate reminder and understanding, to do our future improvement direction.
Guest User
VIP Suite
Stayed in Nov 2024
Family
5 review
4.2/5
Very Good
Posted on Dec 22, 2024
Good location, staffs are friendly. Hotel is clean & tidy overall.
Response from Property: Thank you for your supervision of our service. Your satisfaction is the driving force for our growth. This will make us do better. I hope that you will continue to support us in the future. Thank you for your valuable advice!
sl22l
VIP Suite
Stayed in Jun 2024
Business travelers
1 review
4.5/5
Great
Posted on Jul 25, 2024
This hotel was clean and neat. We enjoyed spacious suite room and quiet environment. Free breakfast was great for visitors, but food selections were not many. It was a pity that no free parking.
Response from Property: Thank you for your comments regarding your last visit with us. We have passed on your nice comments to our staff, we are greatly appreciated. We appreciate your comments and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.
Vun Khe
Luxurious Twin Room
Stayed in Mar 2024
Couples
31 review
4.5/5
Great
Posted on Apr 27, 2024
Very good for the price.
Response from Property: Thank you for your comments regarding your last visit with us. We have passed on your nice comments to our staff, we are greatly appreciated.
Guest User
Luxurious Twin Room
Stayed in Apr 2024
Solo travelers
52 review
4.0/5
Very Good
Posted on May 13, 2024
There was a funny smell in the room. The air conditioner was too cold and couldn't be adjusted at all. Location is good.
Response from Property: Thank you for your comments. I apologize for the problems that you encountered during your last stay.Thank you for your intimate reminder and understanding, to do our future improvement direction.
Walfred Lim
Superior Double Room
Stayed in Aug 2023
Solo travelers
4 review
4.5/5
Great
Posted on Sep 18, 2023
Room will be suitable for solo travellers or Business travellers. Breakfast is great from the price point of view.
There is a small gym, children's playroom and even a Karaoke room! There is a laundry room as well.
6/16
Response from Property: Thank you for your comments regarding your last visit with us. We have passed on your nice comments to our staff, we are greatly appreciated. We appreciate your comments and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.
Guest User
Deluxe Triple Room
Stayed in Oct 2023
Family
8 review
4.0/5
Very Good
Posted on Nov 22, 2023
The service and location are good but the breakfast kinda boring after two days.
Response from Property: Thank you for your comments regarding your last visit with us. We have passed on your nice comments to our staff, we are greatly appreciated. We appreciate your comments and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.
Usa
VIP Suite
Stayed in Apr 2024
Travel with friends
9 review
4.7/5
Amazing
Posted on Aug 11, 2024
The hotel is near night market. Room is clean and convenient.
Response from Property: Thank you for your comments regarding your last visit with us. We have passed on your nice comments to our staff, we are greatly appreciated. We appreciate your comments and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.
Yiu Cheong
Luxurious Twin Room
Stayed in Oct 2024
Business travelers
2 review
3.5/5
Posted on Dec 2, 2024
The hotel is value for money
Response from Property: Thank you for your supervision of our service. Your satisfaction is the driving force for our growth. This will make us do better. I hope that you will continue to support us in the future. Thank you for your valuable advice!
Guest User
Luxurious Twin Room
Stayed in Jun 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jul 15, 2023
very good hotel with a large lobby
staff are friendly and check in process is fast
Response from Property: Thank you for your comments regarding your last visit with us. We have passed on your nice comments to our staff, we are greatly appreciated. We appreciate your comments and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.