Jianxiang Road of 647, Kaifu District, Changsha, Hunan, ChinaView Hotel Details
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NINETEEN HOTEL Guest Reviews
4.8/5
Excellent
2563 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2563)
Positive reviews(2548)
Reviews with photos/video(448)
Classy environment(301)
Friendly front desk staff(223)
Easy to get around(130)
Luggage delivery service(81)
Delicious breakfast(69)
Close to metro(51)
Garden view(15)
Negative reviews(15)
Guest User
Xiyuan Elegant Triple Room With Smart TV
Stayed in Oct 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Nov 15, 2024
Basically nice and surrounded by restaurants. Just the breakfast choices were limited. Mrt distance is about 13 mins, so travel by didi is better.
Response from Property: 【旅遊首選+管家服務+專業泊車】尊敬的賓客,非常感謝您的到來,“海內存知己天涯若比鄰”。希望十九號公館不衹是您旅途中的驛站,更是您不論身處何地的好鄰居,能讓您"感受鄰里"般的温暖親切,不再“獨在異鄉為異客”。感謝您對我們的認可與好評,小館長家還有許多美好的服務,免費增值服務包括洗衣烘衣、各種生活用品均可免費借用,還有着超高技術的專業泊車人員哦,能夠讓您停車無煩惱!“用服務創造歡樂”,高品質的服務是我們一直追求的目標,我們會再接再厲不辜負您的好評。期待您的再次光臨,祝旅途愉快
Anonymous User
Featured Room (Double Bed)
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jan 16, 2024
Very nice hotel, 3rd times visited here. Really love this place. ❤️🤝
Response from Property: Thank you for choosing Mansion 19. It's a great honor for the little curator to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. I hope that the sincere service of the curator can bring you a more pleasant experience. All the staff of the hotel sincerely look forward to your coming again!
Borvornwut
Xiyuan Elegant Triple Room With Smart TV
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 4, 2024
Great for free delivery luggages from hotel to Airport
Response from Property: [ Changsha antique decoration private garden, free laundry, luggage delivery, Hibiscus Plaza Subway Walk 10 minutes and other housekeeping services ] dear friends: Hello! Thank you for your praise! We are also surprised to see your sincere recognition of the hotel. Thank you very much for your affirmation of our service. As hotel people, we should not only do our own essential work, but also pay attention to the guests' individual needs, provide personalized service for each guest, and surprise the guests with excellent service, the final satisfaction of the guests. From your comments, we can see that you are very satisfied with this stay, thank you again for your recommendation, we will continue to work hard for your next visit to Changsha Ready, the 19th mansion appointment will not be missed.
Guest User
Business Smart Room (Double bed)
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 7, 2024
He many
设施:hao
Response from Property: 尊敬的賓客:您好!很高興您選擇入住十九號公館露台酒店,小館長為您準備了很多小驚喜哦!晚上的晚安粥、免費的生活用品、免費的健身房及洗衣房與書吧,衹要您需要,我們都會竭盡所能為您準備的哦!看到您的評價小館長真的很開心!酒店地處繁華地段,位於五一商圈內,有着都市的熱鬧和方便,旁邊就是芙蓉廣場,還為您提供簡捷免費的早餐,粉面自選,營養豐富哦!不管您是趕飛機還是高鐵、火車都是沒問題的哦!俗話説,家是避風的港灣,是温馨的小窩,是温暖身心的一隅。有愛才有家,小館長一直希望會用自己的貼心和暖心,能夠成為您心中的那個家外之家,期盼您的下次回家!祝您一路順風,非常期待您下次入住哦!
Doudouwa
Featured Room (Double Bed)
Stayed in Feb 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 10, 2025
The service staff is super friendly! The front desk is online 24 hours a day, with super fast response, warm ❤️🔥 and thoughtful! The room is clean and comfortable, with modern design and smart facilities. The curtains are switched by voice and the settings are careful. It is equipped with a USB charging port, the bedding is clean🛏, and the sound insulation is good. The front desk staff proactively provides surrounding guides and airport drop-off services, and the room staff is meticulous. The hotel breakfast has both local characteristics and a variety of choices. The overall cost-effectiveness is high, the environment is warm and elegant, and the cost-effectiveness is very high. It is a satisfactory stay experience🌟🌟🌟🌟🌟
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Response from Property: 【❤Smiling Service + One Change for One Guest❤】Thank you for your affirmation of us. In order to provide you with a more meticulous and thoughtful service experience, the curator has specially prepared 100 free travel essential items for you, such as: disposable underwear, disposable razors, disposable bath towels, children's toiletries and children's toys for children, etc. You can contact the front desk, and we will definitely deliver them to your room as soon as possible. The hotel also provides good night porridge at night, and there are different varieties every day! The geographical location of our hotel is very advantageous. It is very close to Wuyi Square, IFS Guojin Center, Pozi Street, Taiping Street, Pedestrian Street, Orange Island, and Yuelu Mountain. It takes about 10 minutes to walk to the subway station and take the subway. The decoration style of this hotel is also very unique, belonging to the courtyard style. The hotel's bedding facilities have also been strictly disinfected, one change for one guest, and each room is cleaned for at least half an hour. Our attentive service is only to make you feel the warmth of home! We try our best to make every guest who stays at No. 19 Residence satisfied. The hotel has prepared a small gift for guests, mineral water, to check out! You who pursue excellence will feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day! Yeah!
NiyiInes
Queen Room
Stayed in Jan 2025
Couples
88 review
4.7/5
Amazing
Posted on Mar 14, 2025
Very good, convenient location, the lady in the front office is also very enthusiastic.
Facilities: Overall quite complete
Hygiene: The room is very clean
Environment: The soundproofing effect is OK
Service: The breakfast is also quite rich
Original TextTranslated by Google
Response from Property: Dear lady, seeing your comments makes us full of confidence and joy. No matter how many work tasks we have every day, as long as we open this page and see your trust in the hotel and your satisfaction with this stop on the journey, there is really no way to describe the joy of being recognized in words. It is our honor to have such a wonderful guest as you. The hotel is located at No. 647 Jianxiang Road, within walking distance of May Day Square IFS International Finance Center, and can also be reached by Metro Line 2! It is only one stop away from May Day Square, and you can check in at major Internet celebrity spots. The hotel has a 24-hour free laundry room and gym. Serving every guest well is our consistent pursuit. We will uphold the customer-first service concept and give all guests the feeling of returning "home". I look forward to meeting you again~
Huhujiadeyangbaobei
Mu Lian Cozy Family Twin Room
Stayed in Jan 2025
Travel with friends
14 review
5.0/5
Outstanding
Posted on Feb 8, 2025
The room is very clean, warm and homely. The service attitude is very good, and they actively help with parking and picking up the car. Free soup is provided in the lobby.
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Response from Property: 【Free luggage delivery service】Dear guest: Hello, the stars twinkle in my heart, every word is warm, thank you for your high evaluation, which makes the little curator's heart beat fast. The parking lot is in the small courtyard, and parking is also very convenient. The hotel also provides you with hundreds of free butler value-added services for your long journey to reduce the burden of your journey. You don't need to carry many daily necessities, because we have them all. We provide free facial cleansers, curling irons, makeup removers, hair bands, etc. for girls, and free razors, facial cleansers, hair water, etc. for men. Children's toys, children's toiletries, toothpaste and toothbrushes, etc. are all available! We are looking forward to your next visit, and the curator is always here waiting for you~
Fanlijiedemao
Mu Lian Cozy Family Twin Room
Stayed in Jan 2025
Family
3 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The check-in experience is great, the lobby is spacious and bright, and the front desk sister Zhou Zhou's service is fast and thoughtful!
The hotel is really good: the water delivery is considerate, the room is large and well-lit; the breakfast is rich and worth recommending. The front desk is efficient and clean; the mattress is comfortable and the water pressure is stable; the Internet speed is fast and parking is easy, and there are special parking staff. The location and transportation are convenient, the facilities are complete and the room is clean; the hot water is fast and the taste is good and very attentive. The service attitude is first-class, the style is unique and the facilities are complete; the bed is large and the bedding is soft and soundproof. The environment is clean and bright, enthusiastic and efficient, and the response is fast; the price is affordable and the parking is free. I am really satisfied. . The appearance is beautiful and the interior is clean, and the dry and wet separation design is wonderful; the front desk beauty Zhou Zhou is very enthusiastic and thoughtful. The room is quiet and soundproof, and it is more comfortable to upgrade actively; parking is convenient and sleeps well. There is also a free luggage delivery service, which is very considerate and allows me to travel easily. I will definitely choose this hotel next time and keep my original intention [love][love]
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Response from Property: 【❤Business district entertainment center, a good place to play❤】Thank you for choosing No. 19 Mansion Terrace Garden Hotel! When traveling, what you want is comfort, intimacy, and warmth. How can the curator not try to meet your wishes, because this is also the curator's wish. I hope that every family who comes to No. 19 Mansion Hotel is happy! We are very close to the May 1st Business District in the city center. It only takes one stop to get there by taking the nearest subway~ We are very close to the museum, Martyrs Park, including the famous rice noodle street, etc..... When you check out, we can also help you transport your luggage for free or store it~ The curator always pursues to create a perfect stay experience for guests. I believe that you will have a brand new experience when you stay next time. I sincerely invite you to come again.
Guest User
Featured Room (Double Bed)
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 4, 2025
Comfortable experience, unforgettable
This stay made me feel unprecedented comfort and relaxation. The room is warm and elegant, with advanced and complete facilities, especially the design of the bathroom, which is both beautiful and practical. The hotel's beautiful lady Xiao Zhou also provided good service. The staff is warm and friendly, always smiling, which makes people feel very warm. The breakfast is diverse and authentic, which makes me enjoy my food. This experience is unforgettable for me and I strongly recommend it to everyone! Quality choice, trustworthy
As a frequent business traveler, I am very picky about the choice of hotels. But this hotel made me shine. Whether it is the comfort of the room or the professionalism of the service, it has met my expectations. In particular, the hotel's conference room facilities, with advanced equipment and elegant environment, are very suitable for business negotiations. I am very satisfied with this stay experience and will choose this hotel as my quality choice in the future!
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Response from Property: High mountains and flowing water, looking for a soulmate, I wonder when you will come again? I am really excited to see the simple yet profound praise from the guest, and he also recognizes our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring every guest a super value experience. No. 19 Mansion Hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple retro style and warm and considerate service. The encouragement from the guest is the greatest support and encouragement for the hotel. We will serve every family member with our heart and look forward to meeting you next time.
Guest User
Featured Room (2 Beds)
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 1, 2025
The overall style of the hotel is Jiangnan scholarly. There is a Changsha wall at the door where you can check in. There are various drinks and fruits for free in the lobby. The service attitude of the waiters is very good. It is about 10 minutes away from May Day Square. It is quiet in a busy area. Good reviews!
Original TextTranslated by Google
Response from Property: 【Courtyard Design + Yashi Book Bar】Dear Sir: Hello, thank you for staying at No. 19 Mansion Hotel. The whole building of the mansion is designed as a traditional courtyard. The courtyard patio is connected to the historic Wanglu Lane. The mansion in the courtyard~The second-floor book bar is quiet and peaceful, which is an ideal place for you to relax; the gym is fully equipped to make you full of energy; opening the wall can share beautiful moments with you and keep precious memories! Sometimes, the laundry service will quietly bring you convenience, so that you don’t have to worry about clothes during your trip. It’s a great honor that you gave us an opportunity to serve you. Your satisfaction is our greatest pursuit. At the same time, we also hope that our service can make you feel the warmth of home. We always believe that a good reputation must be the most sincere and satisfactory recommendation of customers. The best travel is to find a long-lost touch in a strange place. Thank you for your affirmation of the curator! Looking forward to your visit again!
Guest User
Xiyuan Elegant Triple Room With Smart TV
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 1, 2025
Transportation: The place is not difficult to find. It takes about 15 minutes to walk from Furong Square subway station. The walking distance is basically the mainland.
If it doesn't rain, there should be many stalls on the roadside.
Environment: The environment is very good. The entrance is very grand, with a feeling of a small courtyard, very friendly. I carefully observed that it was very clean from the entrance to the room. I also like the layout of the room, which is just the right size.
Service: The service attitude is super good and very comfortable. It is inevitable that I am in a bad mood when it rains on the road, but the tone of the sister at the front desk always makes people feel warm!
Facilities: All supporting facilities are very complete, very good!
In summary, it is great! If I have the opportunity to come again next time, I will choose to stay here~
Original TextTranslated by Google
Response from Property: [24-hour online front desk + express delivery] Dear guests, hello! I am your online personal butler, the curator~ Thank you for your sincere review of the No. 19 Mansion Terrace Hotel! The front desk is online 24 hours a day to answer your questions and doubts. It is also equipped with a medicine box, sewing box, hair band, hair spray, umbrella, etc.~ This hotel is located in the most prosperous center of Changsha, Wuyi Square Business District, 700 meters away from Furong Square Metro Station. Changsha’s Internet celebrity landmarks: IFS Guojin Center, Orange Island Head, Huangxing Road Pedestrian Street, Jiefang West Road Bar Street, etc. are all within 3 kilometers of the surrounding area, and the transportation is very convenient. May a beautiful life be linked with you, and look forward to meeting you again in the future to create more pleasant memories for you! We are deeply encouraged by your recognition of the hotel. We will continue to work hard to provide every guest with thoughtful service and pleasant enjoyment, remember to come often~
Anonymous User
Mu Lian Cozy Family Twin Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 1, 2025
The hotel is very beautiful, with an independent small courtyard. The breakfast rice noodles in the hotel are delicious. The lady at the front desk is very enthusiastic. She helped to send the luggage to the high-speed rail/airport for free when checking out, and also gave a small gift for check-out, which was a snack from Cha Yan Yue Se. It was a surprise!
Original TextTranslated by Google
Response from Property: [A different scenery in a bustling city] Seeing the young master's praise for the young curator, my heart was instantly filled with joy and excitement! Thank you for your 5-point review. Everything we do is to bring a different holiday experience to every family member. Our No. 19 Mansion combines the characteristics of white walls and green tiles of Hui-style architecture to create a different scenery in a bustling city~ Time flies, and the young curator has not taken a good look at the young master for a few more times, and you have left the store in a hurry. The most beautiful time is the time when you are here, which can't be dispersed in memory, in the heart, and in the mind for a long time. Grateful for the encounter and the fate, every city will always have a reason to miss, every season has our unforgettable scenery, and every hotel has their sweet and warm memories. I hope that the young curator will be the warmest and most unique one in your memory! Come back to the hotel often, and wish you: well! Stay together for the years and wait for your return~
Guest User
Featured Room (2 Beds)
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Very satisfied, the service is thoughtful, the room is clean and tidy, the twin room I booked has each bed 1.35 meters wide, it is not crowded for adults and children to sleep, suitable for family stay. The location of the hotel is also very convenient, not far from several famous neighborhoods around. The front desk also gave Cha Yan snacks when I checked out.
Original TextTranslated by Google
6/8
Response from Property: [A different scenery in a bustling city] Seeing the young master's praise for the young curator, my heart was instantly filled with joy and excitement! Thank you for your 5-point review. Everything we do is to bring a different holiday experience to every family member. Our No. 19 Mansion combines the characteristics of white walls and green tiles of Hui-style architecture to create a different scenery in a bustling city~ Time flies, and the young curator has not taken a good look at the young master for a few more times, and you have left the store in a hurry. The most beautiful time is the time when you are here, which can't be dispersed in memory, in the heart, and in the mind for a long time. Grateful for the encounter and the fate, every city will always have a reason to miss, every season has our unforgettable scenery, and every hotel has their sweet and warm memories. I hope that the young curator will be the warmest and most unique one in your memory! Come back to the hotel often, and wish you: well! Stay together for the years and wait for your return~
Yayanana
Sunshine Smart Room (2 Beds) (Terrace)
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 1, 2025
Very satisfied. They helped us clean up when we went out that day. The experience was very good. They provided services according to our needs. They were very considerate. The breakfast was also very comprehensive. The overall feeling was clean and hygienic. It was also safe to bring children with you.
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Response from Property: [Free parking lot + free valet parking] Dear guests: In the journey of life, we will admire the beauty of blooming flowers and feel sad about the depression of falling leaves; similarly, in the journey, a heart-warming hotel will leave you with a deep impression. If this place warms your heart, please remember to come again! The hotel provides free parking and valet parking. If you need, you can contact our front desk to make an appointment at any time. Thank you for staying at the No. 19 Mansion Terrace Hotel and sharing your stay experience. This will also become our motivation to continue to work hard and make progress. The tea, mineral water, slippers, etc. in the room are all free. There is free self-service laundry service 24 hours a day. The hotel provides free luggage storage and free luggage delivery service for guests who check out on the same day (15:00 can be delivered to Changsha South Station and 16:00 can be delivered to Huanghua Airport). At the same time, in order to facilitate the quick check-in and check-out of the hotel, we implement services such as free deposit and free room inspection. The curator still pays attention to details. In winter, the lobby provides free brown sugar, red dates and ginger tea. Free coffee, milk tea, and fruit C are provided, which you can enjoy at any time. Slow down the pace of life in our hotel. We are not just a hotel brand, but also a light luxury lifestyle. Looking forward to seeing you again!
Guest User
Featured Room (Double Bed)
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 24, 2025
I rarely write reviews, but this hotel is really good, with convenient parking, comfortable and warm rooms, good sound insulation, and the hotel staff are very warm and thoughtful, especially Xiao Zhou at the front desk is very enthusiastic, with excellent service attitude, and I highly recommend it! I have to give this hotel a big thumbs up! The hotel has an elegant environment and exquisite decoration. The room is clean and tidy, and the details are carefully considered. The breakfast is also very delicious and rich in variety. The service is impeccable, giving me a warm feeling like going home. I will choose here next time. This hotel really surprised me! From the moment I stepped into Datang, I could feel its high quality and professional service. The room is spacious and bright, the bed is super comfortable, and the facilities are complete. The front desk staff is warm and polite, and always meets my needs at the first time. It's a great experience to stay here, highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. Seeing your recognition and praise for the curator, the curator's heart is like a sunflower, and he will not disappoint your expectations! In order to provide guests with a better stay experience, the hotel is located in the Wuyi business district, with a prosperous geographical location. If you have any needs during your stay, you can directly feedback to our staff, and we will try our best to meet your requirements as soon as possible. The curator provides each guest with free mineral water, free self-service laundry service, 24-hour luggage storage and luggage delivery service for check-out on the same day (Changsha South Station 15:00 Huanghua Airport 16:00), as well as free coffee milk tea and brown sugar, red dates and ginger tea that are most suitable for winter. We look forward to your visit and recommendation again. All the staff of the curator wish you a happy life and look forward to meeting you again!