Holiday Inn Express Changsha Provincial Museum Reviews

Response from Property: 親愛的智友：您好！“湘水粼粼映星城，感謝您選擇洲際旗下的智選假日酒店！非常開心您對酒店的地理位置、客房空間以及周邊配套給予肯定！酒店毗鄰地鐵站，周邊美食雲集、便利店林立，寬敞的客房設計，都是為了讓您的旅途更加便捷舒適。對於早餐選擇有限這一點，我們深感抱歉，您的反饋為我們指明瞭改進方向。目前我們已着手評估早餐品類，後續將豐富餐品選擇，融入更多特色美食，提升用餐體驗。您的意見是我們進步的動力，期待您再次光臨，見證我們的優化與提升，為您帶來更全面的滿意體驗！---- 智選假日賓客關懷團隊

Response from Property: Thank you very much for your favor and love towards our hotel! The footsteps of progress never stop. For the sake of your trust, we will continue to persevere and wait for your arrival! Wishing you always a smile ^ _ ^!

Response from Property: Dear guest officer, thank you very much for your support to the hotel, we did not get your full 5 points of praise, we still have a little bit of loss in the heart, maybe the hotel is not done in place, I hope you can point out our shortcomings next time you come, we will try to do better, we will carefully serve, so that every guest officer can feel the warmth of home. Hope our service can bring you more surprises and moved, looking forward to your next visit!

Response from Property: Dear guest: Thank you very much for choosing to stay at Holiday Inn Express by InterContinental and sharing such a detailed stay experience with us! We are delighted to learn that the room type's spaciousness, view and sanitary conditions exceeded your expectations. When planning the layout, the room team deliberately adjusted the floor-to-ceiling windows to the best viewing position. The three-times-a-day cleaning standard is to make "exceeding expectations" a daily routine within your reach. The hotel is located in a convenient area adjacent to the shopping mall, with a 24-hour convenience store and a local Internet celebrity snack street, which will surely make your journey more comfortable. The Hunan rice noodles in the self-service breakfast restaurant on the 8th floor and the free drying service in the laundry room are also available at any time for your travel. Every real feedback from you is the driving force for us to continuously improve our services. We look forward to your visit again, and let us create a more comfortable travel experience for you with consistent care! ---- Holiday Inn Express Guest Care Team

Response from Property: Dear Smart Friends: Hello! "The gurgling Xiang River reflects the original intention, and the service reflects the sincerity!" The enthusiastic service of the front desk can make you feel warm. The convenient transportation adjacent to Exit 3 of Metro Line 6, the spacious and simple room design, and the Lu Ge Restaurant and Cha Yan Family in the mall behind the hotel can become the "best starting point" for you to explore Changsha. We are sincerely happy! From the smiling reception when entering the hotel to the fireworks that can be reached within walking distance, every convenience and comfort are the "travel easter eggs" tailored for you. Your recognition is like a starlight that lights up our way forward. In the future, we will definitely accompany you to unlock more wonderful things about Changsha with more intimate services and more detailed experiences! Looking forward to meeting you again and enjoying the double beauty of subway shuttle and food feast! ----Holiday Inn Express Guest Care Team

Response from Property: 親愛的智友： 您好！湘水悠悠映盛情，承蒙您不吝美言，字字認可都讓我們倍感温暖！從地鐵站上蓋的絕佳區位、商圈環繞的便捷，到步行即達的茶顏悦色，再到團隊專業貼心的服務，能為您的旅途帶來如此便利與舒心，我們滿心歡喜！您的肯定是我們前行的不竭動力，未來定會繼續以高品質服務，靜候您的再次光臨，為您開啟更多美好旅程！ ----智選假日賓客關懷團隊

Response from Property: Dear Zhiyou: Hello! "The Xiang River moistens the Star City, and warm service welcomes you." Thank you very much for choosing the Holiday Inn Express under InterContinental! Your recognition of the cleanliness of the room is the greatest encouragement to the housekeeping team. They clean carefully every day, from the floor to the furniture, from the bathroom to the bed, and strictly follow high standards in every place, without missing any sanitary dead corners, just to create a spotless, warm and comfortable living space for you, so that you can feel the cleanliness and peace of mind at home during your journey. In order to bring you a better experience, we will further strengthen the room hygiene management process and continuously improve the cleaning quality. At the same time, we will strengthen employee training to make the service more considerate and thoughtful. The hotel has a superior geographical location, close to the Xiangya Hospital Station on Metro Line 6, which is very convenient for travel, and there are all kinds of food, drink and entertainment around. There is a self-service breakfast restaurant on the 8th floor, which prepares a variety of meals for you to start a vibrant day; the self-service laundry room and gym can also add convenience and vitality to your journey. Looking forward to your visit again, we will definitely present you with a more perfect stay experience with better performance. ---- Holiday Inn Express Guest Care Team

Response from Property: Dear Zhiyou: Hello! "The Xiang River shines brightly to welcome guests, and the Star City smiles to welcome you back." Thank you very much for choosing the Holiday Inn Express under InterContinental! We are very pleased to provide you with spacious and comfortable rooms with comfortable massage chairs. The careful planning of the room space and the strict selection of massage chairs are only to give you a great experience. The breakfast is rich, diverse and delicious. This is the result of the careful preparation of our catering team. We hope to start your energetic day with delicious food. Xiao Wang at the front desk took the initiative to go to the parking lot to help you get your luggage and deliver it to the room. This is the embodiment of our service team's enthusiastic service and thinking about you. Your praise is the greatest encouragement to him. In order to make your next stay more perfect, we will continue to optimize, such as upgrading breakfast dishes, improving room facilities details, and improving service accuracy. The hotel is close to Xiangya Hospital Station on Metro Line 6, with convenient travel and everything to eat, drink and play around. There is a self-service breakfast restaurant, self-service laundry room and gym on the 8th floor to meet your diverse needs. Looking forward to your stay again, we will definitely provide more considerate service to create an unforgettable journey for you. ---- Holiday Inn Express Guest Care Team

Response from Property: Dear wise friend: Hello! "The Star City welcomes you with its brilliance, and the Xiang River sings along with you." We are honored to know that you have chosen Holiday Inn Express by InterContinental for the second time. Your visit again is the greatest recognition for us 👍. Making you feel that the room is "very nice" is the result of our careful design and attentive maintenance. From room layout to decoration, from bedding selection to facilities, every detail is the result of our hard work, just to create a warm and comfortable living space for you🏠. The ladies you praised, whether they are front desk receptionists or room service staff, they always treat every guest with enthusiasm and sincerity, put your needs first, and add warmth to your stay with thoughtful service💕. We have always regarded cleanliness and hygiene as our top priority. The housekeeping team cleans carefully every day, strictly follows hygiene standards, and does not miss any corner, hoping that you can feel clean and at ease every time you step into the room🌟. Moreover, the hotel has a superior geographical location, close to Xiangya Hospital Station on Metro Line 6, which allows easy access to all parts of the city. The surrounding supporting facilities are complete, making it extremely convenient for travel and daily shopping🚇. There is a buffet breakfast restaurant on the 8th floor of the hotel. The rich and varied meals will help you start a vibrant day. The self-service laundry room and gym allow you to keep your clothes clean during your journey, sweat and release your energy, making your journey more relaxing and comfortable. Looking forward to your next stay, we will definitely perform better, live up to your trust every time, and create more wonderful memories for you🎊. ----Holiday Inn Express Guest Care Team

Response from Property: Dear guest: Hello! First of all, thank you very much for choosing to stay in our hotel and we deeply apologize for the unpleasant experience during your stay. We have attached great importance to the issues you reported and immediately launched an investigation and rectification: Regarding the lack of lobby service: We deeply apologize for the untimely response of the front desk and the omission of self-service beverage replenishment. We have strengthened training for the service team to ensure timely response to guest needs and regular inspection of reception area facilities. The omission of tea service you mentioned is a serious dereliction of duty on our part, and we will trace the responsibility for this. Regarding air-conditioning failure: The engineering department has carried out a comprehensive inspection of the room air-conditioning to prevent similar problems from happening again. If you inform us in advance, we can urgently change the room for you or provide emergency measures such as fans. We deeply regret this. Once again, we apologize for the inconvenience caused to you and look forward to your understanding and visit again for supervision. --- Holiday Inn Express Guest Care Team

Response from Property: Dear family: Hello! "A city with ancient humanities, a thousand-year-old landscape and an island city", welcome to the beautiful Changsha, and experience the city of Changsha with a strong atmosphere of fireworks up close. Thank you for staying at the Holiday Inn Express brand hotel under InterContinental, and thank you for your recognition of the service of Linda at the front desk. Smart Selection looks forward to your next stay. The hotel is a few steps away from Xiangya Hospital Station on Metro Line 6, and a 10-minute walk to the Martyrs Park and the Provincial Museum. There are all kinds of food, shopping, and entertainment downstairs in the hotel, allowing you to enjoy the leisure of the city. There is a self-service breakfast restaurant, self-service laundry room, and gym on the 8th floor of the hotel. You can sweat and wait for a while to get clean clothes, freeing your hands and making your journey more comfortable and convenient. Smart Selection-the choice of the wise looks forward to your visit again! ----Holiday Inn Express Guest Care Team

Response from Property: Dear family: Hello! "The ancient charm of the Star City blooms with elegance, and the Xiang River reflects the colorful clouds." We are very honored that you have chosen to stay at the Holiday Inn Express by InterContinental. Thank you for your recognition of our rooms, location and breakfast. Your praise is like the warm sun in spring, illuminating our way forward 👍. We are glad to know that the room meets your basic needs. In order to create a comfortable living space for you, we have spent a lot of time on the layout and maintenance of the room, from the spacious layout to the clean environment, from the brand new facilities to the thoughtful details, every detail embodies our efforts 🏠. Your praise for our services is a great encouragement to our team. From the moment you step into the hotel, we hope to add warmth and peace of mind to your journey with our enthusiastic and professional attitude 💕. Of course, we also understand that "okay rooms, good service" may be some distance away from the perfect experience in your mind. Your evaluation is the source of motivation for our continuous improvement. We will take this opportunity to think deeply about how to further improve the quality of the room, whether it is optimizing facilities and equipment or enriching the supporting items in the room, we will work towards a better direction. At the same time, in terms of service, we will continue to train and improve, striving to bring you more meticulous and personalized services 🌟. Our hotel is strategically located next to Xiangya Hospital Station on Metro Line 6, making it easy to reach any part of the city 🚇. A short walk will take you to the scenic Martyrs' Park, or you can immerse yourself in the profound cultural atmosphere of the Provincial Museum. There are delicious food downstairs in the hotel, and shopping and entertainment venues are all available, providing great convenience for your travel, allowing you to enjoy the convenience and colorful city life 🍜. There is a self-service breakfast room on the 8th floor of the hotel, which carefully prepares a rich and varied breakfast for you to start a day full of energy; the self-service laundry room and gymnasium help you keep your clothes clean during the journey, sweat and release your energy, making your journey more relaxed and comfortable 👐. Holiday Inn Express has always aimed to be a wise choice for guests on their journey and we sincerely look forward to your stay again. Next time we meet, we will definitely do our best to present you with an all-round excellent experience, so that you can gain satisfaction far beyond your expectations 🎊. ----Holiday Inn Express Guest Care Team

Response from Property: Dear family: Hello! "The mountains, rivers, islands and cities are painted with splendid embroidery, and the land of Hunan and Xiang shows great ambitions", warmly welcome you to the charming Changsha! Sincerely thank you for choosing the Holiday Inn Express under InterContinental. We are very happy and honored to see your many recognitions of our hotel 👍. I am particularly happy that you have given a good review of the hotel's location. As you said, the hotel is close to the Xiangya Hospital subway station. The excellent geographical location brings great convenience to your travel. No matter where you want to go in the city, you can easily achieve it, making your journey unimpeded 🚇. In this short holiday, we hope to give you a small surprise for free room upgrade. It is our greatest wish to make you live more comfortable and satisfied 💕. The front desk buddy enthusiastically recommends the surrounding food for you. I believe you have also tasted a lot of authentic flavors of Changsha and felt the charm of this city on the tip of the tongue 🍜. The room is clean and spacious, and the facilities are brand new. This is the result of our careful maintenance and creation. We hope to create a warm and comfortable living space for you 🏠. The restaurant's rich and varied breakfast is also carefully prepared by us, just to give you a full day of vitality and inject vitality 💪. Your affirmation is the greatest motivation for us to move forward. Holiday Inn Express has been striving to be a warm and wise choice for every guest on their journey. We sincerely look forward to your visit again. We will bring you a more wonderful stay experience with more enthusiastic service and continue to write a beautiful chapter 🎊. ---- Holiday Inn Express Guest Care Team

Response from Property: Dear family: Hello! "A city with ancient humanities, a thousand-year-old landscape and an island city", welcome to the beautiful Changsha, and experience the city of Changsha with a strong atmosphere of fireworks up close. Thank you for staying at the Holiday Inn Express brand hotel under InterContinental, and thank you for your detailed comments and recognition of our hotel. We look forward to your next stay. The hotel is a few steps away from Xiangya Hospital Station on Metro Line 6, and a 10-minute walk to the Martyrs Park and the Provincial Museum. There are all kinds of food, shopping, and entertainment downstairs in the hotel, allowing you to enjoy the leisure of the city. There is a self-service breakfast restaurant, self-service laundry room, and gym on the 8th floor of the hotel. You can sweat and wait for a while to get clean clothes, freeing your hands and making your journey more comfortable and convenient. Holiday Inn Express-the choice of the wise looks forward to your visit again! ----Holiday Inn Express Guest Care Team