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Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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Positive reviews(2683)
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Loved the massages(15)
Negative reviews(70)
萨莎
Superior Room (Double Bed)
Stayed in Jun 2024
Solo travelers
10 review
4.5/5
Great
Posted on Jul 16, 2024
The staff couldn’t speak English. With an app they did their best. In the morning they thought I would forget breakfast and they called to my room. Be on time for breakfast. There is a lot of choose but they will not fill everything again. It was a Chinese style breakfast. 20m walking from the metro station. The foot massage did a great job after a day of walking. I recommend this hotel. Rooms are spacious. The welcome gift was yoghurt with shrimps. Very nice!
Response from Property: 桃花潭水深千尺,不及您對小尚的大拇指,感謝客官姥爺對小尚的認可和厚愛,小尚還將繼續努力爭取讓您更加滿意,酒店準備新的晚安甜品提供給您品嚐,小尚也歡迎客官姥爺把酒店推薦給您其他朋友,小尚期待您的下次光臨!
Ivy
Superior Room (Double Bed)
Stayed in Feb 2024
Travel with friends
5 review
4.0/5
Very Good
Posted on Mar 24, 2024
Hotel location may not be the most convenient. The nearest train station is about 20 min walk away.
Basic amenities were given. Was given,breakfast voucher even though our booking doesn't comes with it.
Room is spacious. Cleanliness is slightly higher than average but the floor feels abit sticky / dusty.
Was given 4 pillows which is a plus point for me.
Response from Property: Xiao Shang was very disappointed that she did not get the Little Lord's five-point praise. The Little Lord's comments were too few and she did not know that the little lord was not very satisfied with the hotel and those. The hotel number was subsequently improved. The hotel was located in Wanjiali Business Circle, close to Liuyang River 100m, 700m walk from Yangfan Night Market, after dinner you can choose to walk in Liuyang River or visit Yangfan Night Market and Wanjiali. The hotel provides 24-hour service, the hotel will be presented with good night dessert, welcome to taste!
Anonymous User
Superior Room (Double Bed)
Stayed in Nov 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Dec 15, 2023
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Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨
Guest User
Superior Room (Double Bed)
Stayed in May 2022
Couples
11 review
5.0/5
Outstanding
Posted on Jun 15, 2022
Nice hotel. helpful staff. good location. clean room. accepts foreigners. would visit again
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Superior Room (2 Beds)
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 6, 2024
This hotel is amazing! From check-in to departure, I felt the enthusiasm and professionalism of the staff every moment. The rooms are elegantly decorated, clean and comfortable, with advanced equipment, and every detail reflects the hotel's intentions. The breakfast is hearty and delicious and the best way to start the day. The location is excellent and travel is very convenient. Whether it's a business trip or a leisure vacation, this is an ideal place to stay. Highly recommended, looking forward to your next stay!
Original TextTranslated by Google
Response from Property: In a perfect journey, there is always unexpected warmth and touch. Xiao Shang is happy to provide warm and thoughtful service to every customer. Your satisfaction is the biggest motivation for Xiao Shang to move forward. Xiao Shang believes that guests are family , making you feel like you are home when traveling. I hope Xiaoshang will meet you next time!
Guest User
Superior Room (Double Bed)
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 4, 2024
The hotel has a good location and convenient transportation. There are the famous Yangfan Night Market and Wanjiali Plaza nearby. It is also very convenient to go to Wuyi Square and only costs a dozen yuan. The front desk staff are also very friendly and responsive to all requests👍🏻. There is also a massage machine in the room. You can relax when you are tired👍🏻👍🏻👍🏻
Original TextTranslated by Google
Response from Property: In a perfect journey, there is always unexpected warmth and touch. Xiao Shang is happy to provide warm and thoughtful service to every customer. Your satisfaction is the biggest motivation for Xiao Shang to move forward. Xiao Shang believes that guests are family , making you feel like you are home when traveling. I hope Xiaoshang will meet you next time!
Guest User
Superior Room (Double Bed)
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 21, 2024
This is my first time staying at Shangcheng Hotel, and I really feel what service is. Xiao Yan, the front desk staff, is really good at service. The hotel is clean and tidy, the breakfast is rich, the rooms are also smart, and there is an automatic shoe polishing machine. The hotel is close to the Liuyang River Scenic Area. It is my first time to stay in such a cost-effective hotel. Absolute five stars in every aspect, highly recommended!
Original TextTranslated by Google
6/9
Response from Property: Thank you for your love, you know my heart like a butterfly, your love shields me from the wind and rain, and I will never let you down. Xiaoshang, we will work harder to provide you with better services. The hotel is close to Liuyang River, in Wanjia Li Business District, strategic location, excellent location and warm service... Just waiting for a better you, be sure to remember to come often, okay?
Guest User
Superior Room (Double Bed)
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 16, 2024
A very cost-effective hotel, the price is moderate and the service is very good. The hotel has free parking and the hotel room is relatively large. When you check in, the front desk gives you two bottles of yogurt. In the evening, the hotel will give you cold beer and crayfish. The hotel is in Wan Jiali Business District is only 500 meters away from Yangfan Night Market and 100 meters away from Liuyang River. It is very convenient to travel. The room has a free foot massager and is equipped with disposable foot covers. It is very enjoyable to press it after a walk in the evening. Secondly The breakfast at Tian Hotel is also very rich, with both Chinese and Western styles. I will choose this hotel next time!
Original TextTranslated by Google
Response from Property: Thank you for your love, you know my heart like a butterfly, your love shields me from the wind and rain, and I will never let you down. Xiaoshang, we will work harder to provide you with better services. The hotel is close to Liuyang River, in Wanjia Li Business District, strategic location, excellent location and warm service... Just waiting for a better you, be sure to remember to come often, okay?
Mouqier
Superior Room (Double Bed)
Stayed in May 2024
Couples
12 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Facilities: Very comprehensive
Good night dessert: considerate service
The foot bath massage machine contains disposable foot covers: massage is comfortable
Service: good
Original TextTranslated by Google
Response from Property: Your words of affirmation warmed Xiao Shang's heart, and your words of encouragement to withstand the severe cold winter. Xiao Shang is very happy to receive your affirmation. Xiao Shang is even more motivated and confident to serve every customer well and for every customer. Providing consistent high-quality service - Xiao Shang sincerely looks forward to your next visit
Guest User
Superior Room (Double Bed)
Stayed in Apr 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 5, 2024
The service attitude is very good! The hotel is very considerate! A wonderful experience! Delicious snacks and desserts were also given
Original TextTranslated by Google
Response from Property: The water of Taohuatan is a thousand feet deep, but it is not as deep as your thumbs up to Xiaoshang. Thank you for your recognition and love for Xiaoshang. Xiaoshang will continue to work hard to make you more satisfied. The hotel has prepared new goodnight desserts for you to taste. Xiaoshang also welcomes you to recommend the hotel to your other friends. Xiaoshang looks forward to your next visit!
Guest User
Superior Room (2 Beds)
Stayed in Apr 2024
Family
10 review
5.0/5
Outstanding
Posted on May 6, 2024
The room was clean and well decorated. The bed was big, very convenient for bringing children. The breakfast was rich, and there were Changsha specialty sugar-coated baba.
There was a little panda doll in the room, and I asked the front desk if I could take it away. The children loved it the most and were very happy.
Original TextTranslated by Google
Response from Property: Your affirmation warms Xiaoshang's heart, and your encouragement helps me resist the cold winter. Xiaoshang is very happy to receive your affirmation. Xiaoshang will be more motivated and confident to serve every guest well and provide every customer with consistent high-quality service. Xiaoshang sincerely looks forward to your next visit.
Guest User
Superior Room (Double Bed)
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 21, 2024
It feels like home. I stay here every time I go to Changsha. There are beautiful front desk staff who run around to help change rooms. There are beautiful women giving good night desserts at night. There are rich and nutritious breakfasts. You can check out at 15:00 in the afternoon. It is close to the first Internet-famous night market in Changsha! One description is "comfortable". I will recommend this place to relatives and friends who are coming to Changsha!
Original TextTranslated by Google
Response from Property: The water of Taohuatan is a thousand feet deep, but it is not as deep as your thumbs up to Xiaoshang. Thank you for your recognition and love for Xiaoshang. Xiaoshang will continue to work hard to make you more satisfied. The hotel has prepared new goodnight desserts for you to taste. Xiaoshang also welcomes you to recommend the hotel to your other friends. Xiaoshang looks forward to your next visit!
Anonymous User
Superior Room (Double Bed)
Stayed in Mar 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 20, 2024
I was struggling for a long time to choose a hotel in Changsha. Finally, I looked at their hotel and felt that the environment was very good, so I decided to stay here. Overall, the stay was very comfortable and the check-in experience was great. In particular, the hotel's service was very good. They would respond and help solve any needs as soon as possible. The breakfast was also delicious. I recommend that if you want to see the scenery of Liuyang River, you can stay in this hotel! Recommended^o^
Original TextTranslated by Google
Response from Property: In a perfect journey, there is always unexpected warmth and touching moments. Xiaoshang is happy to provide warm and thoughtful service to every customer. Your satisfaction is the greatest motivation for Xiaoshang to move forward. Xiaoshang believes that guests are family members, making you feel like home when traveling. I hope to see you at Xiaoshang next time!
Momo
Superior Room (Double Bed)
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Convenient transportation and parking, close to Liuyang River, National Day Park, Wanjiali Square, Yangfan Night Market; the hotel service is considerate; the hotel lobby tea space has a beautiful environment, the boss is kind and nice, next time I come to Changsha, I will choose Shangcheng Hotel Wanjiali Branch.
Original TextTranslated by Google
Response from Property: Thank you for your 5-star praise. Giving a rose to someone will leave a lingering fragrance on your hand. Your praise is our greatest support and encouragement, and will also be the driving force for us to move forward. Xiao Shang would like to wish you and your family good health and look forward to your next visit!
Anonymous User
Superior Room (Double Bed)
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The front desk service is enthusiastic. The surrounding facilities are good. There is also a beautiful Liuyang River. It is very pleasant to take a walk after dinner. The room is clean and tidy. You can also see the Liuyang River outside the window. The overall experience is very good. Five-star praise
Original TextTranslated by Google
Response from Property: Thank you for your 5-star praise. Giving a rose to someone will leave a lingering fragrance on your hand. Your praise is our greatest support and encouragement, and will also be the driving force for us to move forward. Xiao Shang would like to wish you and your family good health and look forward to your next visit!