Echarm Hotels in Changsha

The location of the hotel is the best. Just walk to the east exit of Changsha South railway station. On the left side there is a large hotel name (only in chinese). There is an escalator up to the hotel. Very convenient for people who travel to the airport by Maglev train. The room is clean and cozy. There is no smoking odor in the room. The buffet breakfast is included in the room booking, (even it is was written there is no meal) included chinese food and some bread.

The hotel service is very good, the hygiene is clean and tidy, and there are many delicious foods around. It is right here in the May Day Square IFC. The room is very new and has a smart Xiaodu, which is very convenient. It is the best choice for traveling with family.

It is next to the high-speed rail, very convenient. The room is very satisfactory. The service is very warm and worth recommending. The environment nearby is very good. The room is also very clean. It is very convenient to choose this place for business trips. It is near the company. It is rare to live in such a high-quality hotel in the city. It is very convenient to take a taxi every day. The hotel has a superior geographical location, right in the Gaoqiao market, with many commodities. Good service!

This is a chain brand hotel. The hotel's environment is very good. It is very comfortable during the stay. The supporting facilities are very complete. It is very convenient to do anything during the stay. The front desk service was warm and thoughtful, the arranged room was very satisfied, I liked it very much, the room was clean without dead ends, no smell, and the hotel's price was super high, a pleasant stay experience

On the third night, their building caught fire and the power went out. We called to explain, but they only told us that they couldn't do anything. Then we asked for the time and they told me half an hour, but we waited for more than two hours, and they didn't take the initiative to call to ask. Because we ordered takeout, we had communicated with the front desk before, and they said they would be responsible for delivering it, but when we called again to ask them to deliver it, they denied it, saying that they would die if they delivered it from the 12th floor, and asked us to go down and get it ourselves, so aren't we human? We paid for the stay, we are customers, When we called later to ask, they didn't provide a solution, just kept dragging it out, saying that it would be done soon. The last time the hotel manager told us two solutions, one is to change hotels and the other is to pay compensation. When we traveled, the store came, and we were waiting for a call and waiting for them to call us to tell us their solution, but after waiting for a night, there was no call to take the initiative to ask us how to solve the follow-up problems. First of all, the attitude of the girl at the front desk was very bad that night. It was our first time in Changsha. This was totally incomparable. We were very disappointed and would not come again. Although we mentioned the compensation issue to the front desk guy the next morning, he also notified the person in charge of the hotel to call us for compensation. What if we didn't say anything, would it just be over? The hotel service still needs to be rectified.

The room is not big, but overall it is within acceptable range. It is on a higher floor and is relatively quiet. The room is fully equipped and the air conditioning is very good. There is also a self-service laundry room on the floor, but it is often full. There is only one dryer, which is needed for many people. queue. However, it is recommended that you choose carefully if you do not have the budget for a taxi and have large suitcases, because it is true that it is not far from the light rail station, but there is no zebra crossing! You can only go up to the overpass, and you have to walk down long stairs and down long stairs. There are no escalators, so it is recommended to take a taxi when checking in and leaving if you have large luggage. It is more convenient to take a car right at the door. The nearby businesses are relatively prosperous, with a lot of food, and you can also order takeout, which can be delivered to your door. There are not many types of breakfast, but the taste is okay. It is often out of stock. I ate breakfast for two days after 8 o'clock. Every time, there was no yogurt and it was not replenished in time. The service attitude of the receptionist at the front desk is quite good. There is only one elevator, so you have to wait during peak hours.

You must choose this hotel when you come to Changsha! Echarm Hotel is very close to the subway entrance. From the subway entrance, it is two to three hundred meters away. The hotel room is very large, the location is good, the room is very quiet, well sealed, very warm, and cost-effective

The first time I gave the hotel a good review, I said a little detail, the front desk was very emotional, whether it was hot water or toothbrush in the morning, I could respond immediately, the attitude was very good, always smiling and answering, I felt very good. The housing environment is very good, the bathroom shower has no scale, and the sanitary conditions are very good. Very call to the front desk and service staff, very enthusiastic. By the way, the breakfast is very rich, whether it is pasta or Western food, it is very good, there are many types. Sincerely, if this hotel comes to Changsha again, I will have a second time. Thank you very much for the hotel's service and a very comfortable travel experience.

The hotel lobby is clean and hygienic. There is free lemonade and coffee at the front desk. The service is excellent. The front desk lady is very beautiful, not only enthusiastic but also efficient. She basically responds to every request. I feel like I have earned money by staying here. The hotel has full voice intelligent guest control and free parking. I am very satisfied with my stay. I strongly recommend it to friends who need to visit Changsha.