Waterfront Cebu City Hotel & Casino

Waterfront Cebu City Hotel & Casino Reviews

Waterfront Cebu City Hotel & Casino

Salinas Dr, Cebu City, Cebu, 6000, PhilippinesSee Hotel Details
Waterfront Cebu City Hotel & Casino
Waterfront Cebu City Hotel & CasinoWaterfront Cebu City Hotel & CasinoWaterfront Cebu City Hotel & Casino
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1 night

Guest Reviews

8.0/10
Very Good
295 review
Verified reviews
Location8.6
Amenities7.5
Service7.7
Cleanliness8.0
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All reviews(295)
Positive reviews(274)
Reviews with photos/video(83)
Awesome stay(62)
Delicious breakfast(17)
Convenient location(16)
Great swimming pool(11)
Poor air conditioning(7)
Perfect for business trips(6)
Delicious buffet(6)
Located downtown(5)
Negative reviews(21)
Anonymous User
Run of House
Stayed in May 2025
Business traveler
2 review
8.0/10
Very Good
Posted on Jun 21, 2025
Hotel was okay but it’s already a bit old. No bidet in the bathroom and housekeeping was a bit slow and didnt understand instructions well. But overall, my stay was pleasant and it was good
Response from Property: Hello,We are committed to delivering exceptional guest experiences, and your feedback helps us to improve. Please know that your comments have been shared with our team for review. We hope to have the opportunity to welcome you back and demonstrate the improvements we are making.- Waterfront Cebu City Hotel and Casino
Charmine Marie
Standard Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 15, 2025
All the staff are friendly, room are clean.
Genesis Dajao
Superior Room
Stayed in Dec 2024
Traveling with friends
37 review
7.5/10
Posted on Jan 25, 2025
I love this hotels lobby and breakfast the best many food choices. Only the rooms toilet it’s still old no bedit. And need to call the plumber to properly flush it. I do hope they could change the toilet coz I love staying at this hotel. There’s Agwa bar and walking distance to IT park.
6/7
Response from Property: Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino
Guest User
Deluxe Room
Stayed in Dec 2024
Couple
1 review
7.5/10
Posted on Jan 21, 2025
We booked the room specifically for the Sinulog 2025 celebration. Waterfront is really “at the center of it all”. The service was superb! We enjoyed our stay and we had yummy breakfast!
Response from Property: Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino
Ruth Redoña
Deluxe Room
Stayed in Dec 2024
Couple
2 review
9.0/10
Great
Posted on Jan 27, 2025
Excellent. maybe a little renovation on amenities.. staff are all friendly and accomodating
Response from Property: Hello Ruth Redoña,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino
Nickmeneses0214
Superior Room
Stayed in Nov 2024
Couple
20 review
10/10
Outstanding
Posted on Jan 5, 2025
It was our anniversaryso we wanted to enjoy our anniversaryand it was a very amazing time for new years
Response from Property: Hello Nickmeneses0214 ,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino
Nippy
Standard Room
Stayed in Apr 2025
Family
20 review
4.5/10
Posted on May 28, 2025
From the start everything was very slow took us 1hour for check in and AC was not working in lobby room seems very old and dark . Second day pool was closed we went there because of pool only skip this hotel
Response from Property: Hello Nippy,We are committed to delivering exceptional guest experiences, and your feedback helps us to improve. Please know that your comments have been shared with our team for review. We hope to have the opportunity to welcome you back and demonstrate the improvements we are making.- Waterfront Cebu City Hotel and Casino
Rea J.
Superior Room
Stayed in Dec 2024
Couple
19 review
10/10
Outstanding
Posted on Jan 30, 2025
love the place very comfortable and good customer service!
Response from Property: Hello Rea J.,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino
Guest User
Ambassador Room
Stayed in Apr 2025
Business traveler
1 review
8.0/10
Very Good
Posted on May 4, 2025
Nice hotel, they upgraded my room to a junior suite . Only one elevator worked. I recommend this hotel.
Response from Property: Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino
Yan Lovez
Deluxe Room
Stayed in Sep 2024
Solo traveler
7 review
6.5/10
Posted on Nov 13, 2024
Did not feel welcome at all, someone searched my bags prior entering the hotel, check in made me feel unwelcome as well, a big smile but asking for deposit and bombarding me with a ton of rules, room was noisy and not clean, lots of dust, even some potato chips on the furniture... Location is good though and there is a casino, but that's it, overpriced.
6/8
Response from Property: Hello Mr./Ms. Yan Loven,Thank you for reaching out and sharing your recent experience with us. We sincerely apologize that your stay fell short of your expectations. We value your feedback and are committed to improving our service. We appreciate your understanding and look forward to seeing you again soon.-Waterfront Cebu City Hotel and Casino
NelBon
Standard Room
Stayed in Mar 2025
Couple
15 review
8.5/10
Very Good
Posted on May 13, 2025
It was a nice experience to stay in this property, which is near to all primary establishments in the area. The room is big enough to accommodate two people at one time.
Charrrrrr
Superior Room
Stayed in Sep 2024
Couple
1 review
8.0/10
Very Good
Posted on Nov 6, 2024
Glad we booked this hotel . Its a walking distance to IT Park . We enjoyed it so much.
Response from Property: Hello Ms./Mr. Charrrrrr,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino
Romalita
Standard Room
Stayed in Feb 2025
Family
2 review
7.0/10
Posted on Mar 29, 2025
We enjoyed our stay. Breakfast was good. We had problem with the entrance when we arrive. The second entrance was closed so we had to drive to the first entrance which is far. But overall experience it was okay.
Response from Property: Hello Ammor,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino
ROLAND V
Standard Room
Stayed in Jan 2025
Couple
7 review
10/10
Outstanding
Posted on Apr 9, 2025
I love staying here. There are a lot of things you can see and do at Waterfront Cebu City Hotel. We stayed here to watch a concert at the Pacific Grand Ballroom. -Roland of youtube dot com slash arveesblog
Response from Property: Hello Roland,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino
aekkanat.s
Superior Room
Stayed in Jan 2025
Couple
1 review
10/10
Outstanding
Posted on Feb 15, 2025
Waterfront Cebu City Hotel & Casino is a popular choice for travelers looking for a luxurious stay in Cebu. The hotel boasts a wide range of amenities, including a casino, multiple restaurants, a swimming pool, and a fitness center. Guests have praised the hotel's spacious and well-appointed rooms, as well as its friendly and helpful staff. The hotel's location is also a plus, as it is close to many of Cebu's top attractions. Overall, the Waterfront Cebu City Hotel & Casino is a great option for those seeking a comfortable and convenient stay in Cebu.
Response from Property: Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino