Hôtel Mercure Cayenne Royal Amazonia
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cayenne

Hôtel Mercure Cayenne Royal Amazonia

45 Rue de l'Ara Bleu, Cayenne, French Guiana
Show on Map
We Price Match
hotel overview picture
Amenities
Indoor swimming pool
Outdoor swimming pool
Spa
Massage room
Gym
Private parkingFree
24-hour front desk
Luggage storage
All Amenities
Property Description
Located in French Guiana, the Mercure Cayenne Royal Amazonia hotel offers a host of amenities, including a bar lounge, two restaurants, a spa with hammam, hot tub and beauty therapist, a fitness room, a swimming pool and 8 meeting rooms for seminars and b anquets. With 134 spacious rooms including 19 Superior Rooms and 18 Suites, the Royal Amazonia charms guests with its subtle blend of modern décor, high-quality equipment and refined atmosphere with oriental accents.
Show More
7.9/10
Good
Cleanliness7.9
Amenities7.9
Location7.8
Service7.9
All 46 Reviews
Surroundings
Airport: Cayenne - Felix Eboue Airport
(18.2 km)
Landmarks: Georges Chaumet Stadium
(760m)
View on Map

Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Classic Room, 1 Double Bed, Balcony
4

Classic Room, 1 Double Bed, Balcony

1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
Classic Double Room
3

Classic Double Room

1 King bed
Has window
Non-smoking
Air conditioning
Daily housekeeping
Telephone
Stair-free main entrance
Room Details
Check Availability
Run of House
1

Run of House

Daily housekeeping
Room Details
Check Availability
Suite with Double Bed and Sofa Bed
11

Suite with Double Bed and Sofa Bed

1 Double bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
Classic Twin Room, 2 Twin Beds
7

Classic Twin Room, 2 Twin Beds

2 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
Privilege Room-1 Double Bed And Sofa
3

Privilege Room-1 Double Bed And Sofa

1 Double bed
Non-smoking
TV
Private entrance
Daily housekeeping
Connecting rooms
Room Details
Check Availability
Superior Room With Double Bed And Sofa Bed
4

Superior Room With Double Bed And Sofa Bed

1 Double bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
Classic Room With Multiple Beds
2

Classic Room With Multiple Beds

1 Double bed and 1 Bunk bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
Room Details
Check Availability
Hide Room Types

Guest Reviews

7.9/10
Good
46 reviews
Verified Reviews
  • Cleanliness7.9
  • Amenities7.9
  • Location7.8
  • Service7.9
Average for similar properties in Cayenne
Most Mentioned
AI Summary
The rooms offer comfortable, well-maintained, and soundproofed accommodation with firm bedding. Guests appreciate the diverse and generous breakfast buffet.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 5, 2025
Great experience, having been upgraded to a suite, I really appreciated the quality of the bedding, which was simply incredible. The NUXE products. The breakfast was varied, the selection was there, and the products were fresh and high-quality.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 20, 2025
Je suis restée une nuit dans cet hôtel à Cayenne, mais j’ai été très déçue par l’accueil, qui a été tout simplement horrible. À mon arrivée, j’étais exceptionnellement en tenue de sport — correcte et propre — sachant que l’hôtel dispose d’une salle de sport. J’ai posé une question simple sur ce qu’il y avait dans la chambre, et la personne à la réception, qui semblait être le chef d’accueil, m’a répondu sèchement : « On est un hôtel 4 étoiles quand même» Aucun sourire, un ton fermé. J’ai eu l’impression d’être jugée dès le premier regard. C’est finalement un employé d’étage, très aimable, qui a pris le temps de me renseigner. À mon départ, même ambiance glaciale. Le personnel à l’accueil semblait présent à contre-cœur, sans chaleur ni professionnalisme. Pour un hôtel qui affiche 4 étoiles, c’est inacceptable. Le respect d’un client ne devrait jamais dépendre de son apparence. Un vrai service de qualité passe aussi par l’humain. Ici, je n’ai trouvé aucune bienveillance.
Translate
B‍i‍a‍n‍c‍a
June 3, 2025
I had the opportunity to stay at the Mercure Cayen I had the opportunity to stay at the Mercure Cayenne Royal Amazonia Hotel, and it was a very positive experience overall. The hotel is modern, clean, and well-located, making it an excellent base for both business and leisure travelers visiting Cayenne. The staff was attentive and courteous, and most spoke both French and English, which made communication smooth. The rooms are spacious and well-equipped, featuring comfortable beds, strong air conditioning, and amenities such as a minibar, safe, and a large desk. The bathrooms are modern and clean, with good water pressure and hot water available at all times. The Wi-Fi worked well throughout the property, including in the rooms, which was important for my work. The breakfast buffet offered a good selection of fresh fruit, breads, pastries, and hot items — a nice mix of local and international options. One of the highlights was the pool and spa area, which provided a great space to relax after a long day. There’s also a fitness center and an on-site restaurant with refined dining options. A minor downside is that the hotel is a bit outside the city center, but taxis are available and the area is quiet and secure. In summary, the Mercure Royal Amazonia stands out as one of the best hotel options in French Guiana — modern, clean, comfortable, and with great service. I would definitely stay here again.
A‍l‍e‍x‍a‍n‍d‍r‍a
May 29, 2025
Ok
Translate
L‍E‍R‍Y‍C‍H‍A‍R‍D
May 24, 2025
Propre Personnel agréable Décoration et entretien partie commune assez moyen
Translate
L‍u‍i‍s
May 16, 2025
Never go back
F‍r‍e‍d‍e‍r‍i‍c‍ ‍J
April 15, 2025
Personnel de l’accueil nul, s’en fou complet. Télévision en panne signalé à l’arrivée, aucune solution proposée 230€ la nuit sans télé c’est du vol 4 nuits sans film, infos, sports Grosse galère Pourtant je viens deux fois par an depuis cinq ans, aucune attention
Translate
V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
April 13, 2025
Cda séjour Séjour Affaires Hôtel Mercure propre confortable situé dans en endroit calme sans bruit Je séjourne tous les ans depuis 4 ans 2 restaurants un cuisine asiatique sushis et l’autre traditionnel Employés attentionnés Je retourne
Translate

Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
€15.00 (approx. PHP 992.76) per person
Adult
Buffet:€25.00 (approx. PHP 1,654.59) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2014
  • Renovated: 2017
  • Number of Rooms: 124
Located in French Guiana, the Mercure Cayenne Royal Amazonia hotel offers a host of amenities, including a bar lounge, two restaurants, a spa with hammam, hot tub and beauty therapist, a fitness room, a swimming pool and 8 meeting rooms for seminars and b anquets. With 134 spacious rooms including 19 Superior Rooms and 18 Suites, the Royal Amazonia charms guests with its subtle blend of modern décor, high-quality equipment and refined atmosphere with oriental accents.

Frequently Asked Questions

What is the cancellation policy for Hôtel Mercure Cayenne Royal Amazonia?

The cancellation policy for Hôtel Mercure Cayenne Royal Amazonia varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hôtel Mercure Cayenne Royal Amazonia?

Standard check-in time at Hôtel Mercure Cayenne Royal Amazonia is 16:00 and check-out time is 12:00.

Can I bring my pet inside the Hôtel Mercure Cayenne Royal Amazonia?

As much as we love pets, unfortunately, we are unable to accommodate them in Hôtel Mercure Cayenne Royal Amazonia.

How far is the Hôtel Mercure Cayenne Royal Amazonia from the closest airport?

The closest airport is Cayenne - Felix Eboue Airport, and it is about 26 mins from hotel by car (18.2 km).

About This Property

Nearest AirportCayenne - Felix Eboue Airport
Distance to Airport18.24KM
Average Price FromPHP14626
Hotel Star Rating4