Located in French Guiana, the Mercure Cayenne Royal Amazonia hotel offers a host of amenities, including a bar lounge, two restaurants, a spa with hammam, hot tub and beauty therapist, a fitness room, a swimming pool and 8 meeting rooms for seminars and b anquets. With 134 spacious rooms including 19 Superior Rooms and 18 Suites, the Royal Amazonia charms guests with its subtle blend of modern décor, high-quality equipment and refined atmosphere with oriental accents.Show More
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3.9/5Good·Amenities: 4.0
All 41 Reviews
Amenities
Indoor swimming poolOutdoor swimming poolSpaMassage roomGymPrivate ParkingFree24-hour front deskLuggage storageBarRestaurant
All Amenities
Surroundings
Airport: Cayenne "Félix Eboué" Airport
(18.2 km)
Landmarks: Georges Chaumet Stadium
(760m)
Landmarks: Fitness Plaza Cayenne
(890m)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
4
Classic Double Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
4
Superior Room With Double Bed And Sofa Bed
1 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
7
Suite with Double Bed and Sofa Bed
1 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
4
Classic Twin Room, 2 Twin Beds
2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
2
Classic Room, Multiple Beds
1 Double bed and 1 Bunk bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
4
Privilege Room With 1 Double Bed And Sofa
1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Hide Room Types
Guest Reviews
3.9/5
Good
41 reviews
Verified Reviews
Cleanliness3.8
Amenities4
Location4
Service4
Average for similar properties in Cayenne
Most Mentioned
vanoutchy
March 14, 2022
Staff is perfect, however the cleanliness remains to be desired, there were 2 small cockroaches in the room. Apart from this incident, I had a good stay.
Original TextTranslation provided by Google
Verified traveler
December 27, 2021
Super !
Séjour très agréable et le personnel à l'écoute. Bon emplacement de chambre, très propre. A refaire très bientôt !
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Max
April 28, 2023
es könnte vieles besser gemacht werden
Eigentlich ist es ein sehr schönes Hotel. Während zwei Tagen funktionierte weder die Klimaanlage noch hatte es warmes Wasser. Der Service an der Reception ist sehr gut, jedoch im Restaurant hoffen die Kellner bei jedem Gäst, dass er wieder geht, ohne etwas zu bestellen. Wir waren, wie schon im letzten Jahr, sehr enttäuscht.
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levasseur
August 29, 2022
Séjour professionnel
Habituée de cet hôtel pour mes déplacements professionnels, bonne qualité de service
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Verified traveler
April 11, 2024
cda affaires
Hotel bien personnel attentif
ensemble de l'hôtel bien
La Brasserie pourrais etre mieux
Le Sushi tres bien
je retourne
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Verified traveler
July 15, 2022
Voyage d’affaires - 3 nuits
Séjour agréable. Personnel accueillant et professionnel. Room service rapide.
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Guest User
November 24, 2024
Assez bon hôtel. -Très bonne literie. -Personnel de chambre très poli -Mauvais éclairage dans la salle de bain (manque de luminosite) - Un personnel de l'accueil, hautain et fier. - Yaourt nature périmé au petit dejeuner... - Mais surtout, réseau wifi/internet exécrable. Inutilisable dans le cadre d'un séjour professionnel. - Salle de sport inaccessible pendant 3 jours pour un problème de clefs. - Au bar extérieur, personnel nonchalant qui ne vous calcule pas et qui ne vient prendre aucune commande. Bref, hôtel à éviter si on s'attend à un 4 étoiles.
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Guest User
November 22, 2024
Cafards dans la chambre. Evier de salle de bain bouché. Machine à café en panne au petit dejeuner. Pas de wifi sur 4 jours de sejours . Essais des alarmes alors que vous etes dans le Hall d acceuil alors que j etais en entretien avec un courtier. Nettoyage de la piscine a 15h00 quand les clients sont là. Et je m arrtes la . Ca fait 4 ans que je viens et ca se degrade pas mal. Tres decevant
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Romuald
August 7, 2024
Plateaux repas sale à même le sol dans le couloir
C’est fort désagréable
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Services & Amenities
Most Popular Amenities
Indoor swimming pool
Outdoor swimming pool
Spa
Additional charge
Massage room
Gym
Private Parking
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Car rentals
Conference room
Additional charge
Business center
Multi-function room
Playground
Wi-Fi in public areas
Free
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Opening times
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Transportation
Car rentals
Front Desk Services
Safe at front desk
Luggage storage
24-hour front desk
Languages Spoken
English
French
Portuguese
Spanish
Food & Drink
Bar
Room service
Snack bar
Health & Wellness
Gym
Massage room
Spa
Additional charge
Body care
Turkish bath (Hammam)
Public Areas
Elevator
No smoking in public areas
PA and sound system
Garden
All rooms non-smoking
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Clothes dryer
Facilities for Children
Playground
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Multi-function room
Accessibility
Accessible rooms available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire alarm
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
Age
Fee
Children 17 years old and under
€15.00 per person
Adult
Buffet:€25.00 per person
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Cash
Property Description
Opened: 2014
Renovated: 2017
Number of Rooms: 124
Located in French Guiana, the Mercure Cayenne Royal Amazonia hotel offers a host of amenities, including a bar lounge, two restaurants, a spa with hammam, hot tub and beauty therapist, a fitness room, a swimming pool and 8 meeting rooms for seminars and b anquets. With 134 spacious rooms including 19 Superior Rooms and 18 Suites, the Royal Amazonia charms guests with its subtle blend of modern décor, high-quality equipment and refined atmosphere with oriental accents.
Frequently Asked Questions
What is the cancellation policy for Hôtel Mercure Cayenne Royal Amazonia?
The cancellation policy for Hôtel Mercure Cayenne Royal Amazonia varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Hôtel Mercure Cayenne Royal Amazonia?
Standard check-in time at Hôtel Mercure Cayenne Royal Amazonia is 16:00 and check-out time is 12:00.
What amenities and services are available at Hôtel Mercure Cayenne Royal Amazonia ?
Hôtel Mercure Cayenne Royal Amazonia offer top amenities and services include Pool, Spa, Massage room.
Can I bring my pet inside the Hôtel Mercure Cayenne Royal Amazonia?
As much as we love pets, unfortunately, we are unable to accommodate them in Hôtel Mercure Cayenne Royal Amazonia.
How far is the Hôtel Mercure Cayenne Royal Amazonia from the closest airport?
The closest airport is Cayenne "Félix Eboué" Airport, and it is about 26 mins from hotel by car (18.2 km).
Can I smoke in Hôtel Mercure Cayenne Royal Amazonia?
Hôtel Mercure Cayenne Royal Amazonia provides a smoking area. Please contact the hotel for further information on the smoking policy in public areas and guest rooms.