Bastión Luxury Hotel

No complaints!! Excellent location, great service and stunning hotel. Immediately after checking in was greeted at my room with wine and coconut ice pops for the kids, pool upstairs was a great setting and vibe. Breakfast was delicious and the service was great. The room was decorated nicely and the ac worked well! Perfect for our needs!

Beautiful hotel and great service, with a few areas to improve I had a very pleasant stay at Hotel Bastión. The property is beautiful, luxurious, and truly welcoming. The design and atmosphere create a unique experience, and the staff was kind and professional throughout my visit. However, I did have to leave one night earlier than planned due to a force majeure situation, and I found the hotel to be rather inflexible about adjusting the reservation accordingly. It would have been appreciated to receive a bit more understanding in that regard. The only real downside was breakfast — both in terms of quality and the time it took to get service from the kitchen. There's definitely room for improvement there. Overall, I would recommend this hotel and would gladly return.

I loved the convenience of being close to food spots, bars, and shopping. The location was safe during the day and night for walking.

This place was absolutely fantastic. The service is outstanding. The location is great. Really nice boutique hotel. The rooms spacious, the breakfast delicious. Will definitely come back.

Very nice hotel. We stayed for 3 nights. Room was good and bed was very comfortable. Breakfast was good and staff were very helpful. Location was great - easy to walk around Cartagena stores and restaurants. Was recommend the hotel to anyone visiting Cartagena .

Mixed feelings… before I get into the specifics…I would stay here again. The great: the location and overall aesthetic. The location is right in the heart of town. Easy walk to eveyrthing. Jorge at the pool deck is GREAT! His service is phenomenal. The roof top pool deck, bar and view is reason enough to stay here. I added another day to my trip just because of it. (I stayed 4 nights at Casa San Agustin) and 2 nights here. The service overall is very good as well. Jhordan the concierge was great. They had my room ready early and allowed me to check out an hour late. They help you to and from your room with your luggage also and are quite prompt. Everyone was friendly and accommodating. The good: the food I had at the pool was tasty! Fried fish , rice with coconut and grilled mixed veggies. The drinks were also good. The ordered breakfast was also nice. The Arepa con queso was delish. The “needs work”: rooms are in need of quality review and maintenance. Stained furniture, peeling walls, low water pressure (sink), mold issues (hard to combat in high humidity and heavy rains but still), heavy dust build up on ceiling fans, shower floors that don’t drain properly and inconsistent toiletries/robes. The beds could also use a topper as I found them a bit hard and I like a firm mattress. The breakfast buffet left something to be desired (stale croissants, tasteless, watery scrambled eggs and fruit flys galore but plentiful in options. Just order from the kitchen.