Arrow on Swanston
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1 night
1 room, 2 adults, 0 children
All properties in Carlton
Arrow on Swanston
488 Swanston Street, Carlton, Victoria, 3053, Australia
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We Price Match
Last booked 5 hrs ago
Amenities
Sunbathing area
Outdoor swimming pool
Sauna
Gym
Private parking
EV charging station
24-hour front desk
Luggage storage
All amenities
Property Description
With a stay at Arrow on Swanston, you'll be centrally located in Melbourne, within a 10-minute walk of Lygon Street and Queen Victoria Market. This aparthotel is 0.9 mi (1.4 km) from St. Vincent's Hospital and 0.9 mi (1.4 km) from Royal Exhibition Building.
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7.4/10
Just a foot step to the tram.. All interesting area near by..
All 200 reviews
Surroundings
Metro: Melbourne Central
(670m)
Metro: Flagstaff
(1.2 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Deluxe Two Bedroom Apartment
1 Single bed and 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
12
Deluxe King Apartment
1 Single bed and 1 Queen bed
29m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
7
Triple Single beds
3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
12
Two Bedroom Apartment
1 Double bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
14
One Bedroom Apartment
1 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
13
Four Bedroom Penthouse Apartment
Bedroom 1:1 King bed ● Bedroom 2:1 Queen bed ● Bedroom 3:2 Single bed ● Bedroom 4:1 Single bed ● Living Room:1 Sofa bed
126m² | Floor: 5-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
12
Family Penthouse Apartment
2 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
11
One Bedroom Penthouse Apartment
1 Double bed and 1 Sofa bed
43m² | Floor: 15-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
9
Studio Apartment
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
10
Deluxe One Bedroom Apartment
1 Sofa bed and 1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
13
Two Single Bedroom Apartment
2 Single bed
43m² | Floor: 1-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Tea bags
Microwave
Check Availability
8
Spacious Family Apartment
2 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
Hide Room Types
Guest Reviews
7.4/10
200 reviews
- Cleanliness7.2
- Amenities7.0
- Location8.3
- Service7.0
Average for similar properties in Carlton
Review summary
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Service Quality: Staff are generally described as friendly, helpful, and professional, with efficient check-in processes and willingness to assist with requests like room upgrades or additional amenities, contributing to a positive guest experience.(based on 23 reviews)
Guest User
October 23, 2025
Good location for ease of moving around by foot. Building around look artistic. Tram right in front, or juz short walk for city free tram
Mandy Pua
October 22, 2025
Very convenient location as it just 10mins walk to Melbourne central. The rmit university and swanston tram station right in front of the hotel building. Don’t have enough time to enjoy pool and sauna as it opens from 7am-9pm only. The only dissatisfied is I don’t know that the room service is provided. On the 4th night of our stay while we entered the room after one day trip, we realized that the cleaner has actually entered and cleaned our room without asking our permission. Imagine what if our goods have went missing, can the hotel management beared the cost of our loss? Please do not enter the room without inform customer, customer will ask for room cleaning if they really want the service.
feqaa
October 19, 2025
Just a foot step to the tram.. All interesting area near by..
Guest User
May 22, 2025
Very disappointed, booked what looked like a nice room on the app but when we arrived it was nothing like the photos.
NZ_Matt
April 13, 2025
Very easy and simple check in process, room as expected , good amenities, spacious, fairly small bathroom. Great value for money
Guest User
September 28, 2025
Room is old and a bit smelly. Good location with a tram station nearby but out of free tram zone. Staff are ok not super friendly.
Guest User
April 10, 2025
DO NOT STAY IN THIS HOTEL!
the first time i experienced bed bugs was in a £2.50/n hostel in indonesia. the second time… in this £90/n “3 star” hotel! and this time was so much worse because there were so many of them and massive!! they got on to my bags and belongings and i ended up spending 2 days washing all my clothes and treating all my belongings instead of sightseeing in the city.
i made a formal complaint to the receptionist the next day and they encouraged me to report it to the melbourn city health authority because apparently mine wasnt the first case.
the city health authority did a spot check on them the day i checked out and since then, the hotel had refused to release my $100 room bond and ignored my emails.
they are truly ridiculous, the physical irritation and mental stress they put me through. holiday ruined.
SO DO NOT STAY THERE AND BE THE NEXT VICTIM!
Mark Villarubia
September 10, 2025
The location is great—close to the CBD, so no issues there. However, the bathroom layout was disappointing. There was no holder for essentials inside the shower, and the towel rack was placed far from the shower area. I'm not sure how they came up with such an impractical design.
Overall, I’d say the hotel deserves an average rating.
Services & Amenities
Most popular amenities
Sunbathing area
Outdoor swimming pool
Sauna
Gym
Private parking
Additional charge
EV charging station
24-hour front desk
Luggage storage
Restaurant
Cafe
Taxi booking service
Conference room
Additional charge
Business center
Multi-function room
Stroller
Wake-up call
Wi-Fi in public areas
Free
Laundry room
Outdoor swimming pool
Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Saltwater pool
Opening times
Parking
Private (exclusively for guests) is available On-site parking, and Charge, AU$25.00 (approx. MYR 67.54) Daily. Reservation not needed.
Private parking
Additional charge
Car charging facilities
Transportation
Taxi booking service
Front desk services
24-hour front desk
Express check-in and check-out
Luggage storage
Wake-up call
Languages spoken
English
Hindi
Chinese (Mandarin)
Food & drink
Snack bar
Convenience store/kiosk
Cafe
Lobby bar
Room service
Health & wellness
Hair and beauty salon
Gym
Sauna
Sunbathing area
Public baths
Activities
Eco tours
Public areas
Shopping mall
PA and sound system
Non-smoking floor
Elevator
Ventilation system
Vending machines
Picnic area
Outdoor furniture
Smoking area
Cleaning services
Laundry service (off-site)
Clothes dryer
Laundry detergent
Laundry room
Ironing service
Laundry service (on-site)
Facilities for children
Stroller
Business services
Multi-function room
Multimedia display system
Coworking spaces
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Wedding service
Accessibility
Handrails on stairs
Pool ramp available
Employees proficient with sign language
Visual alarm devices in hallways
Stair-free main entrance
Accessible rooms available
Safety & security
CCTV in public areas
First aid room
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Carbon monoxide alarm
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 10:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra crib: Free |
Breakfast
Breakfast not provided.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$100.00 (approx. MYR 270.15) is charged.
Deposit Payment MethodsThis property accepts credit cards, debit cards and cash
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2003
- Renovated: 2011
- Number of Rooms: 178
Phone:+61-3-92259000
Email:accommodation@arrowonswanston.com.au
With a stay at Arrow on Swanston, you'll be centrally located in Melbourne, within a 10-minute walk of Lygon Street and Queen Victoria Market. This aparthotel is 0.9 mi (1.4 km) from St. Vincent's Hospital and 0.9 mi (1.4 km) from Royal Exhibition Building.
Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this aparthotel include complimentary wireless Internet access, concierge services, and a hair salon.
Grab lunch at Cafe Crema, a restaurant that specializes in local cuisine. You can also grab snacks at the coffee shop/cafe.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Melbourne? This aparthotel has facilities measuring 9688 square feet (900 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 200 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 40-inch LCD televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this aparthotel include complimentary wireless Internet access, concierge services, and a hair salon.
Grab lunch at Cafe Crema, a restaurant that specializes in local cuisine. You can also grab snacks at the coffee shop/cafe.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Melbourne? This aparthotel has facilities measuring 9688 square feet (900 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 200 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 40-inch LCD televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Frequently Asked Questions
What’s the cancellation policy at Arrow on Swanston?
The cancellation policy at Arrow on Swanston depends on your room type and booking terms.What’s the cancellation policy at Arrow on Swanston?
What are the check-in and check-out times at Arrow on Swanston?
Check-in at Arrow on Swanston starts from 14:00, and the standard check-out time is by 10:00.What are the check-in and check-out times at Arrow on Swanston?
Is breakfast available at Arrow on Swanston?
No, Arrow on Swanston doesn't provide breakfast. Is breakfast available at Arrow on Swanston?
Are pets allowed at Arrow on Swanston?
No, pets are not allowed at Arrow on Swanston.Are pets allowed at Arrow on Swanston?
How do I get to Arrow on Swanston from the nearest airport?
The nearest airport is Essendon Airport, located about about 29 mins from hotel by car (18.3 km) away.How do I get to Arrow on Swanston from the nearest airport?
Does Arrow on Swanston offer airport transfer services?
No, Arrow on Swanston doesn’t offer airport shuttle or transfer options.Does Arrow on Swanston offer airport transfer services?
About This Property
| Nearest Airport | Essendon Airport |
|---|---|
| Distance to Airport | 18.26KM |
| Nearest Train Station | Melbourne Central Railway Station |
| Distance to Train Station | 0.6KM |
| Nearest Subway Station | Melbourne Central |
| Distance to Subway Station | 0.67KM |
| Average Price From | MYR568 |
| Hotel Star Rating | 3 |