Arrow on Swanston
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Carlton
Arrow on Swanston
488 Swanston Street, Carlton, Victoria, 3053, Australia
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We Price Match
Last booked 9 hrs ago
Amenities
Private parking
EV charging station
Gym
Laundry room
Business center
Wake-up call
Outdoor swimming pool
Sauna
All Amenities
Property Description
With a stay at Arrow on Swanston, you'll be centrally located in Melbourne, within a 10-minute walk of Lygon Street and Queen Victoria Market. This aparthotel is 0.9 mi (1.4 km) from St. Vincent's Hospital and 0.9 mi (1.4 km) from Royal Exhibition Building.
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7.3/10
Nice hotel, nice staff and nice view
All 178 Reviews
Surroundings
Metro: Melbourne Central
(670m)
Metro: Flagstaff
(1.2 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
12
Deluxe King Apartment
1 Single bed and 1 Queen bed
29m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
9
Deluxe Two Bedroom Apartment
1 Single bed and 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
7
Triple Single beds
3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
12
Two Bedroom Apartment
1 Double bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
14
One Bedroom Apartment
1 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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13
Four Bedroom Penthouse Apartment
Bedroom 1:1 King bed ● Bedroom 2:1 Queen bed ● Bedroom 3:2 Single bed ● Bedroom 4:1 Single bed ● Living Room:1 Sofa bed
126m² | Floor: 5-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
12
Family Penthouse Apartment
2 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
11
One Bedroom Penthouse Apartment
1 Double bed and 1 Sofa bed
43m² | Floor: 15-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
9
Studio Apartment
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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10
Deluxe One Bedroom Apartment
1 Sofa bed and 1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
13
Two Single Bedroom Apartment
2 Single bed
43m² | Floor: 1-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Tea bags
Microwave
Check Availability
8
Spacious Family Apartment
2 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
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Guest Reviews
7.3/10
178 reviews
Verified Reviews- Cleanliness7.2
- Amenities7
- Location8.1
- Service7.1
Average for similar properties in Carlton
Leanne May
May 12, 2025
Was a great location. Tram stop right out front. Didn't use the facilities (pool, sauna, gym) but checked them out. All look good. Unfortunately the pool is outside and not heated. Room was a little smaller than expected from pictures but was perfect for what we needed.
Guest User
May 7, 2025
性價比較高，需提前預訂
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Anonymous User
April 20, 2025
Nice hotel, nice staff and nice view
NZ_Matt
April 13, 2025
Very easy and simple check in process, room as expected , good amenities, spacious, fairly small bathroom. Great value for money
Guest User
April 10, 2025
DO NOT STAY IN THIS HOTEL!
the first time i experienced bed bugs was in a £2.50/n hostel in indonesia. the second time… in this £90/n “3 star” hotel! and this time was so much worse because there were so many of them and massive!! they got on to my bags and belongings and i ended up spending 2 days washing all my clothes and treating all my belongings instead of sightseeing in the city.
i made a formal complaint to the receptionist the next day and they encouraged me to report it to the melbourn city health authority because apparently mine wasnt the first case.
the city health authority did a spot check on them the day i checked out and since then, the hotel had refused to release my $100 room bond and ignored my emails.
they are truly ridiculous, the physical irritation and mental stress they put me through. holiday ruined.
SO DO NOT STAY THERE AND BE THE NEXT VICTIM!
Guest User
April 8, 2025
When we arrived to check in, we couldn't get into our allocated room because the key card wasn't working and so we were upgraded to a bigger room which was good. When we arrived inside, the rooms were clean and all made up well. So that was good. My criticisms are that they were very stingy with the toiletries, shower wash, shampoo etc and also damage that was visible in the apartment had been patched up with duc tape, for eg the edge of a kitchen bench or just left, like swollen timber trim in the bathroom or damage to walls , carpet etc. In all , it was quite cheap and well located near the CBD and we only stayed a night and so it served its purpose. However I feel if the damage was repaired properly, and there were proper toiletries, it would have been a much better experience .
Guest User
April 5, 2025
This hotel is run by Indians. The cleaning staff is Chinese. The service is very good and the rooms are very big.
Original TextTranslation provided by Google
Anthony Colin
April 1, 2025
The staff in black at the front desk were nice and friendly. The room was big and in the city center, so it was convenient to go there. Unfortunately, you have to pay for laundry and the laundry room is not clean. This needs to be improved.
Original TextTranslation provided by Google
Ankit Phouyall
March 27, 2025
it was really good and fun
Services & Amenities
Most Popular Amenities
Private parking
Additional charge
EV charging station
Gym
Laundry room
Business center
Wake-up call
Outdoor swimming pool
Sauna
Wi-Fi in public areas
Free
Taxi booking service
Multi-function room
Cafe
Restaurant
Stroller
Conference room
Additional charge
Sunbathing area
Luggage storage
24-hour front desk
Gym
Outdoor swimming pool
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Saltwater pool
Opening times
Parking
Private (exclusively for guests) is available On-site parking, and Charge, AU$25.00 (approx. PHP 886.32) Daily. Reservation not needed.
Private parking
Additional charge
Car charging facilities
Transportation
Taxi booking service
Business Services
Business center
Coworking spaces
Multi-function room
Wedding service
Conference room
Additional charge
Fax/copying service
Additional charge
Multimedia display system
Front Desk Services
Wake-up call
Express check-in and check-out
Luggage storage
24-hour front desk
Languages Spoken
English
Chinese (Mandarin)
Hindi
Food & Drink
Convenience store/kiosk
Snack bar
Room service
Cafe
Lobby bar
Public Areas
Vending machines
Ventilation system
Elevator
Chinese instructions
PA and sound system
Shopping mall
Non-smoking floor
Picnic area
Smoking area
Outdoor furniture
Health & Wellness
Gym
Sauna
Hair and beauty salon
Public baths
Sunbathing area
Activities
Eco tours
Cleaning Services
Laundry detergent
Laundry room
Laundry service (off-site)
Ironing service
Clothes dryer
Laundry service (on-site)
Facilities for Children
Stroller
Accessibility
Pool ramp available
Visual alarm devices in hallways
Handrails on stairs
Employees proficient with sign language
Accessible rooms available
Stair-free main entrance
Safety & Security
Keycard entry system
Fire alarm
Carbon monoxide alarm
Security personnel
Intruder alarm
Smoke detector
First aid room
First aid kit
CCTV in public areas
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 10:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra crib: Free |
Breakfast
Breakfast not provided.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$100.00 (approx. PHP 3,545.27) is charged.
Deposit Payment MethodsThis property accepts credit cards, debit cards and cash
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2003
- Renovated: 2011
- Number of Rooms: 180
With a stay at Arrow on Swanston, you'll be centrally located in Melbourne, within a 10-minute walk of Lygon Street and Queen Victoria Market. This aparthotel is 0.9 mi (1.4 km) from St. Vincent's Hospital and 0.9 mi (1.4 km) from Royal Exhibition Building.
Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this aparthotel include complimentary wireless Internet access, concierge services, and a hair salon.
Grab lunch at Cafe Crema, a restaurant that specializes in local cuisine. You can also grab snacks at the coffee shop/cafe.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Melbourne? This aparthotel has facilities measuring 9688 square feet (900 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 200 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 40-inch LCD televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this aparthotel include complimentary wireless Internet access, concierge services, and a hair salon.
Grab lunch at Cafe Crema, a restaurant that specializes in local cuisine. You can also grab snacks at the coffee shop/cafe.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Melbourne? This aparthotel has facilities measuring 9688 square feet (900 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 200 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 40-inch LCD televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.