Candlewood Suites Carlsbad South by IHG

My favorite hotel in New Mexico! Great location in town. Very friendly and welcoming atmosphere, the rooms and hotel is always beautifully clean. Jasmine checked me out and I forgot the name of the agent that checked me in, but absolutely everyone was very helpful and friendly. Rooms were quiet and spacious, and very clean and comfortable. They offer many included amenities and services that go above and beyond. We will stay here everytime

Very spacious rooms comfortable beds! Room was very clean, and towels were folded beautifully, we felt very at home! All of the staff, are always so friendly and helpful!! Jasmine checked me in and check in was very swift. We will stay here every time

The hotel is clean but the decor and furnishings could use an update. The kitchenette was adequately stocked but just bare essentials. My biggest complaint is that the hotel does not offer any breakfast options. The front desk personnel were friendly and told us there was fruit available in a room off of the lobby, but we would have preferred more breakfast options.

We selected this hotel because it offers full kitchens and has an onsite laundry. They are an extended stay hotel, so their expectation is that guests stay multiple nights, which we did on our initial stay. Housekeeping is on a weekly basis. We returned towards the conclusion of our vacation for one night. The facilities at the hotel all proved to be most excellent. We were pleased that the guest laundry was complimentary. The staff was also very helpful and provided us with assistance on wifi and they also pointed us in the right direction for a restaurant for dining in town (Yellowbrix is yummy!). The reason I did not give more stars was because this is a non-smoking hotel but the smell of pot smoke seeped into our room from an adjacent room and was persistent in the late afternoon and early evenings. When I complained, they offered me a variety of air fresheners for our room. I would have preferred if they enforced their rules. Certainly, all the cigarette smokers were outside, even in unseasonably cold weather, so the "no smoking of cigarettes" is enforced, but not the pot smoking. Yuck. We did return to this same hotel for one night after we had visited Big Bend and then we stayed in a room on the first floor and didn't have any problems with pot smoke smell seeping into that room, so that was really very good and would warrant more stars, but the experience the first stay does cast a (stinky) cloud on this review. Also, there was no attempt at any recycling here.