Onomo Hotel Cape Town – Inn on the Square Reviews

We loved our stay. The staff was friendly and Patrick is a gem! He is very helpful and checks up on people. We used the valet parking services and it was great with secure parking for our car. The room was nice and big and clean. The coffee station and amenities were well stocked. The breakfast was delicious!! The hotel is situated in an area with lots to see and do! We will definitely stay there again when we come to Cape Town! Thank you to everyone for making our stay wonderful.

Great Breakfast and convenient location, walkable to lots of attractions, friendly staff and green market square for souvenir shopping just opposite the hotel entrance

The hotel locates in convenient place and that's all they have. Few of reception staffs are not kind and the room is not comfortable and convenient for several days. It was so hot insdie of room and smelly. If you stay just one night, it maybe tolerable.

Sadly I was disappointed by the overall experience. Clearly this hotel is well located in the old town which is very convenient. But the surroundings are not always feeling safe, a lot of beggars in the streets around that ask you/follow you for food or money, a lot of market sellers that try to accosted you too. Huge craft market assemble every day, so it’s pretty noisy, the bar long street behind is also not helping. The hotel bar and restaurant were nicely renovated, breakfast wes really good! Pool/terrasse were closed under renovation, the sauna was not working. We had to fight to get water for the room every night, also had to go down middle of the night to the lobby to get more.. hotel was busy and run out of water glass bottle apparently. Room was very outdated and small, the AC was very noisy, need some renovation in general. Staff was friendly.

Great location and wonderful staff members who are on hand to help with anything. The location is a huge plus being so close to everything in Cape Town. They also provide a hotel taxi service if you don't have access to ubers for whatever reason. Loved the rooms and the pool at the top was also nice. I Would definitely recommend this place to other members of staff.

Breakfast was very good. The room was comfortable and there is a pool with amazing views on the rooftop.

The hotel is located right next to where you take the "Hop on Hop off bus" which is very good. It is between "Green Market Square" and "Long Street". In this square, craft stalls are set up early in the morning. I have read complaints about the noise in the morning when setting up the stalls (since they have to set up early and take down after 5 pm) but in reality it is not annoying. I had a bad experience since at 7 pm I was robbed on the street between the hotel and the church that overlooks the Plaza. They stole my mobile phone. There are many people asking you to buy them food or give them food, be very careful. The hotel staff is very friendly and helpful. The rooms are basic. The bed is comfortable, the bathroom is somewhat narrow, not very comfortable. On the day of my check-out there was no one at the hotel reception serving me. It was 5:50 am. There was a group arriving to check-in, but there was no staff at the reception to assist them. The pool is small, it is on the roof, but the area is really very small. The gym has the basics. Breakfast is correct, fruit, eggs, cold cuts, cheeses, breads and cereals. You can sit on the terrace or inside. They also had gluten-free bread upon request.

The positive point is the location and the breakfast.