Naturally Pacific Resort

The Spa at Naturally Pacific Resort is a 5/5. There is a mineral poolto relax in and an added bonus of olfactory showers with warm and cool water with aroma therapy. In the treatment room, Sun-Ann, my massage therapist and aesthetician delivered a rainforest facial that was exceptional. She was caring and thoughtful in every moment to my needs. The pressure was perfect and the whole experience was relaxing and rejuvenating. I heard from her previous client that her services were a 10/10 and she was absolutely correct. If you go to Naturally Pacific Resort, the spa and Sue-Ann are a must visit.

I was gifted a facial for my birthday from my husband. I haven't ever gone for a facial before, surprisingly. I booked with Brandi and I was so pleased with everything. She knew it was my first time, so she explained everything to me along the way. It was so relaxing, and when I left my skin felt so soft and refreshed. I will totally be a returning for another facial. Also, the fall specials are really great too!

Beautiful property, great amenities and facilities. Pool, hot tub, corn hole and other games, fire tables! Beautiful rooms. My only complaint is not one the resort has control over- the construction site across the street is so loud. I had an ocean view room, I was hoping to enjoy my morning coffee on the balcony but it was SO loud even at 7:30am that it wasn’t enjoyable. Once that mess is done I’d love to come back.

The room was spacious and nicely decorated, the bed was comfortable but the room we stayed in on the 4th floor did not have great noise insulation as we could hear conversations from the corridor, room next door and waste water running through the pipes when the toilet was used in the floor above. The general areas of the hotel was well presented.

We arrived at this hotel at 6:00 and our room was not ready.it was 2 hours after check-in. They did the official check-in process, offered a free drink in the lounge and a downgrade of a room. They had no idea when the room would be ready. We did not take the downgrade. We were very tired and frustrated and as they didn’t really know when the room would be ready, we decided to take a ride into Campbell River and check out the area. They said they would call when it was ready. As we left the hotel, they put a hold on our credit card for I think $600 for an incidentals for a room we didn’t have nor could they tell us when we would have it. It added insult to injury. We didn’t get a phone call but returned at 8:00 to find “ Oh we were just going to call you. It’s ready. If you want that drink you have to go to the lounge in the fine dining establishment not the casual eating area .” So basically we got nothing for not having the room we paid for for 4 hours. Wonder how much they would charge me if I checked out 4 hours late. The hotel is brand new so it is beautiful. The room is big and spacious. The view of the water is from far away- you are not seeing any wildlife from here. It does not have a Vancouver Island feel but more an Arizona golf resort feel. There i construction across the street and a lot of traffic noise if you sit on the balcony. The staff never greets you. The manager never contacted us. They informed as I was checking out that they charge us for water.

Beautiful option for Campbell River. Lovely rooms and amazing dining option.