Av. Dr. Dantas Carneiro 104, Caminha, Viana do Castelo District, 4910-104, PortugalView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Hotel Porta do Sol Conference & Spa Guest Reviews
4.1/5
Very Good
74 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.0
Cleanliness4.2
Filter by:
Sort by:
All reviews(74)
Positive reviews(31)
Reviews with photos/video(8)
Negative reviews(19)
B
Quarto Duplo Standard Sem Acesso Ao SPA
Stayed in Jun 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Aug 12, 2024
We have stayed a few times at the Porta do sol. Great staff, great breakfast, fab spa and swimming pools.
Really enjoyed our stays.
We will be going again later in the year.
Overall Fabulous.
Joao Areal
Double Room with SPA Access
Stayed in Feb 2024
Couples
3 review
4.7/5
Amazing
Posted on Jun 2, 2024
Bom hotel!
C. Santos
Premium Suite with SPA Access
Stayed in Dec 2024
Couples
3 review
2.2/5
Posted on Jan 5, 2025
The location is good. The service at reception is poor, slow, not very friendly.
We stayed in the premium suite, room 120. For a couple they only put a bottle of water, we went to the reception to ask and the reception told us to ask for it in the restaurant, in the restaurant they didn't give us water for the room. In conclusion, we had to go to the bar and spend €4 on two small bottles of water. It's a pain to book a room for 240 euros a night and they don't even add water.
The spa, we entered at 4:30 but at 5 pm we were asked to leave, just surreal!!!!
Breakfast without much variety!
The room was clean but there was not always hot water to take a shower.
Conclusion, the first time I come to Portugal with my Chinese wife and the reception here in Caminha was like this. It was the first and last time at this hotel.
Original TextTranslated by Google
Guest User
Quarto Duplo Standard Sem Acesso Ao SPA
Stayed in Feb 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 25, 2024
I loved the reception, they made my birthday an unforgettable experience. Thank you very much 🥰
Original TextTranslated by Google
Guest User
Quarto Duplo Standard Sem Acesso Ao SPA
Stayed in Jun 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Jul 13, 2024
Very good hotel, with a magnificent pool. Relatively close to the city center, you can walk.
What I don't understand is that you can't pay by card if you buy less than €5 at the hotel bar. You can't have a beer without metal. One of the people who worked there insisted a lot that you couldn't pay less than €5 with a card, it was also difficult for them to charge it to my room by showing my ID at reception, finally and as an exceptional favor, they charged it to me and I paid it in the checking out. It shouldn't be that difficult.😫
Original TextTranslated by Google
Guest User
Quarto Duplo Standard Sem Acesso Ao SPA
Stayed in Apr 2024
Couples
1 review
1.0/5
Posted on May 18, 2024
They do not offer the same features in Spanish as in Portuguese.
Original TextTranslated by Google
Sradepaz
Quarto Duplo Standard Sem Acesso Ao SPA
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Feb 23, 2024
The hotel is very nice and the staff is very welcoming. The small and concise spa
Original TextTranslated by Google
Vovomoniquita
Quarto Duplo Standard Sem Acesso Ao SPA
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on May 19, 2024
Very good. I've been several times
Original TextTranslated by Google
Guest User
Quarto Duplo Standard Sem Acesso Ao SPA
Stayed in Jun 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Jul 20, 2024
Alright
Original TextTranslated by Google
Guest User
Double Room with Romantic Package
Stayed in Jun 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jul 31, 2022
It was a great stay. Hotel staff were always attentive. The cleanliness is outstanding for being excellent. Spacious rooms with everything you need to have a great stay. Breakfast is exceptional, nothing is missing and has everything. It is close to the center and also to the beaches. I will definitely come back.
Original TextTranslated by Google
chimayred
Stayed in Apr 2024
Travel with friends
4.0/5
Very Good
Posted on May 1, 2024
we had a very good experience here. we were 10 Ebikers on the way from Porto to Santiago de Compostela. This was the end of a long day. Very pretty location. I don't know why other's had bad experiences. Desk staff was good. They weren't the ritz, but they were helpful. Very helpful explanation how to store our Ebikes. Spa services that 2 of our group used and were very good. Huge pool. We did not avail ourselves of bar or restaurant; we walked into town. Room had a balcony and was very clean and well appointed.
Response from Property: Thank you so much for your wonderful feedback, we work hard to receive your kind words. We hope to see you again soon! The Hotel Porta do Sol team
Guest User
Stayed in Aug 2024
Other
4.0/5
Very Good
Posted on Sep 29, 2024
This large resort hotel was located right on the Camino trail. The front desk service was very good. Moreover, their express laundry service washed our clothes in just about three hours after we dropped the clothes off. Our room was a bit small, but had a nice sized balcony with two chairs. The breakfast was good. We were a bit disappointed with the food in the restaurant as we have certainly had better meals along our Portugal journey.
Guest User
Stayed in Aug 2024
Other
1.0/5
Posted on Sep 27, 2024
My stay at this hotel went very badly. Scaffolding on the windows, a lot of dust in the room, the elevators were always stopping and one of them stopped during the weekend - and I traveled with my mother who has mobility problems, in fact the hotel had been warned but put her on the third floor . Reception services are very slow. The indoor pool is in poor condition, with the screen completely raised and usage time limited to 50 minutes for each guest - information that is not indicated in advance at the time of booking. The outdoor pool shows many signs of wear and lack of maintenance. The bar service is also very poor - they only had one employee for dozens of customers. More SERIOUS was what they did with the room towels. The hotel, without any prior notice, charged me 54 euros on my credit card, after my stay, for the lack of 3 towels. I explained to them by phone and email that in my room, upon arrival, two towels were missing and in a family member's room the towel had been delivered to reception. Still, the hotel decided to charge without informing or refunding. If you don't want surprises like this, don't stay at this hotel. There's much better nearby.
Nikipet
Stayed in Jun 2024
Couples
3.0/5
Posted on Jul 4, 2024
The hotel is nice, and the rooms are refurbished. The rooms are big, and the bathroom was very nice and clean. The staff were nice and helpful. The hotel is located on a street, so the rooms facing the river have the street in front of them. Also, the rooms facing the pool have a train rail behind the pool and the hedge, so it's very noisy when the train passes, including in the middle of the night. Additionally, there was a constant noise, probably from the pool pumps or spa, which was quite bothersome. The breakfast was quite basic—no variety of eggs, just scrambled and boiled, no beans, no vegetables of any kind. They didn't refill the yogurt or water when it was gone. No fresh juices. Overall, not a four-star breakfast. We also had quite a stench in our room, probably from the sewer pipe or drainage. We informed the personnel, but no one did anything. The carpet in the rooms was worn out and has seen better days. The hotel is located approximately 1.5 km from the town, so we had to walk or order a taxi. Uber or Bolt are not available in Caminha.
GilesH98
Stayed in Jul 2023
Family
2.0/5
Posted on Aug 24, 2023
Not aimed at the family customer segment - it may be different cultural views on child safety (I havent stayed at enough hotels in Portugal to know if this is usual), but we had a room for our kids and a room for us as parents which they placed two floors apart in a big hotel, and the hotel were unable (unwilling?) to change that. For us that is very stressful and so doesnt make for a good experience.
Response from Property: Obrigado pelo seu feedback, é muito importante para nós ler a sua avaliação que nos irá ajudar a melhorar continuamente os nossos serviços. A equipa , Hotel Porta do Sol