Smy Tahona Fuerteventura

Location: The hotel is centrally located, offering easy access to nearby beaches, shops, and restaurants within a short walking distance. Guests frequently highlighted its convenient position for exploring local attractions and enjoying the surrounding area.(based on 1 review)

Arrived in resort 10 0clock at night , dumped in the town centre, given a piece of paper with a diagram and told to find hotel? Two 70 year olds strange town ,no Spanish asking directions, pulling suitcases. ( good old jet2 ). Arrived eventually at the reception , given a key and went to look for the apartment. One look inside was all it took, disgusting bathroom ,damp up the walls, paint missing, peeling , pitch black ,no outside lighting , rusty old furniture. More like a squat than an apartment. Straight back to the reception to request a change of room within 10 minutes and guess what she had gone home. Went looking for a member of staff , no joy , go to reception at 8 in the morning and they will allocate you another apartment. ( first night living out of a suitcase sleeping in a dump ) Off to reception bright and early and just as awkward as they could be . No we are fully booked come back tomorrow there MIGHT BE an alternative apartment. Just not good enough and guess what no rep for this hotel either. Went back to room and tried to ring Jet 2 customer help line , what a performance that was. Probably some 20 minutes later was put through to a rep in Santorini?? Told him what the issue was , he said he would sort it. ( second night living out of a suitcase in a squat ). Next day passing through the reception area and we spotted a floating rep. Took her to one side , showed her the room , she took photos, was disgusted and said 110% that she would get us moved. ( third night living out of a suitcase in a slum ). Out of the blue got a phone call , "go to reception at 9 in the morning they will allocate you a fresh room" . Duly arrived and was shown an alternative apartment Better than the rubbish we had been in but smaller. Smaller tv, smaller fridge, smaller apartment. No outside light , three days of complaining to get it replaced . We got ripped off , we had paid extra for a larger apartment. This too had filthy rusty furniture, your arms stuck to the arm rests, doors so tight you had to shoulder charge them to open and close them, Cracks in the bath 3 or 4 inches long, you risked cutting your **** cheeks if you sat down. Ants everywhere, we got bitten to death but couldn't decide was bed mites/bugs or the ants. The whole fabric of the hotel is falling apart from broken floor tiles, broken steps, cracks in the walls and crumbling render, just everything needed a coat of paint. We were booked in half board , first evening meal, food was so so, all drinks dispensers on the side, beer, wine water, soft drinks etc etc. We both had a glass of water then a coke each. Glasses 2 and a half inch high, ice cube almost as big as the glass maybe an egg cup measure of coke. Finished our meal and a member of staff approached us demanding just shy of five pounds for the two cokes?? He said half board can only drink water at the evening meal. We said there is not one sign saying that anywhere in the dinner room. He countered my boss says you have