Douglas W
April 14, 2025
This was our 3rd visit to the Elba Sara. In our opinion the hotel and it's services has gone down hill dramatically. The restaurant in the evening was like being at the Next sales, too many people with children, the quality and selection of food very very poor, catering more for the children. We tried various times throughout our stay and if it wasn't too crowded it was the lack of food, trays nearly empty and not being replaced. Our Prestige room was perfectly acceptable and comfortable. The staff were very polite, but could only do what they could, total lack of staff, especially in the restaurant. The Italian restaurant is absolutely the place to eat, peace, tranquil surroundings and wonderful food. For us this was definitely not the holiday that we had expected and will definitely not be returning as other's who we spoke to. This is just our opinion, on all reviews you get good and bad reviews, this was our bad experience.