Terramar Hotel

Terramar Hotel Reviews

Terramar Hotel

Carrer de la Diputació, 50, Calella, Catalonia, 08370, SpainSee Hotel Details
Terramar Hotel
Terramar HotelTerramar HotelTerramar Hotel
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

4.5/10
41 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.4
Filter by:
Sort by:
All reviews(41)
Positive reviews(10)
Reviews with photos/video(3)
Negative reviews(31)
Berenis
Guest Room
Stayed in Jul 2024
Couples
6 review
5.0/10
Posted on Aug 26, 2024
I went for a weekend break but I couldn't rest, sleeping is impossible. I woke up with my body covered in small ants. They were everywhere but especially in the bed. I tried to get rid of them and go back to sleep but it was useless. They came back every time.
Original TextTranslated by Google
Guest User
Stayed in Apr 2025
Other
8.0/10
Very Good
Posted on May 29, 2025
Very welcoming people working there and the location is really nice and close to the hotel specially beach, compare to the price it is worth it for low cost holiday. The atmosphere very friendly and polite. At the beginning of out stay the lift didn’t work but the day after was working. The food was average and not too much different taste but we were happy . Thanks
Guest User
Stayed in Apr 2025
Other
2.0/10
Posted on May 28, 2025
Bathroom was disgusting, leaking, towels dirty, shower curtain was held to ceiling by a string. Rooms dirty. Rock hard beds/pillow. Food un eatable - stale/undercooked. Drinks ran out. No point In paying all inclusive for no food/drinks
Guest User
Stayed in Apr 2025
Other
2.0/10
Posted on May 28, 2025
TerrorMar Hotel some local bar staff call it. Unhelpful reception staff, booze fuelled punters, loud karaoke below my room. Food was cold and very poorvsekectionnof dereals. No hot drink at libchtime or withvevening dinner in tge dining room. Never again. I do not revommend it.
Guest User
Stayed in Apr 2025
Other
2.0/10
Posted on May 24, 2025
Avoid, lift out all week,did hear been out of action for a while,but think so many complaints it was actually working day came home,food is not labelled, so if got allergy or intolerance no good,ask staff what food is they shake heads,was there for week with my partner she was so upset she wouldn't go in pool as day she was going go in,bunch drunken men dive bombing in pool,staff did nothing ,partner insisted we were going out everyday, so really wasn't all-inclusive, it's not a place for families, nothing for children or adults,don't expect alot for budget hotel,but this hotel is diabolical, as for drinks wouldn't bother,run out plastic cups and alcohol regularly wouldn't even give it one star
Guest User
Stayed in Apr 2025
Other
2.0/10
Posted on May 22, 2025
Very bad hotel. Small choice of meals that are not labelled Lift not working since last August 2024 Unfriendly reception Unhelpful staff One plug socket in rooms Beds comfy Shower powerful Hairdryer useless Close to beach Close to shops Pool small only a few sunbeds Limited drinks Would not return to hotel
Guest User
Stayed in Apr 2025
Other
4.0/10
Posted on May 20, 2025
IL start with the good points as there's not many, the hotel is in a good location close to the centre and the beach and our room was clean.The hotel is in desperate need of a refurb, on the 1st and 2nd night we had no Aircon and was told we just didn't have it, on the 3rd day it started working. The rooms are very basic the beds are very hard with just one water thin pillow each. The walls are very thin and you have to listen to EVERYTHING going on next door. The clientele mainly consists of a certain kind of ignorant Brit ( think Jeremy Kyle contestant) clearly there to make use of the all inclusive drinks who think coming on holiday means taking one from looking after their kids also. The pool looks so filthy that I didn't dare go in in fear of what illness I'd come out with. The food is basic but edible nothing is labelled though so could be a problem if you have allergies or intolerance. We were only staying for 3 days and just used it as a base to explore the area, had we'd of been staying longer then we probably would of looked at other alternatives
Guest User
Stayed in Apr 2025
Other
2.0/10
Posted on May 19, 2025
SHOCKING!!!! Absolutely shocking. Water pouring through lights at evening meal. Running out of cups so refused drink. Soft drinks machine not working in restaurant so no soft drink unless you pay. Shocking staff. Food is atrocious! AVOID
Guest User
Stayed in Apr 2025
Other
2.0/10
Posted on May 18, 2025
Calella beautiful,hotel wants knocking down,staff friendly but lie threw back teeth,lift out order,keep saying next day be fixed,learnt it been out order since last August,food you get something,be cold and if you got allergy god help you all unlabelled,room is okay reported to travel company
Guest User
Stayed in Apr 2025
Other
2.0/10
Posted on May 17, 2025
**Avoid This Hotel at All Costs** This was hands down the worst hotel experience of my life. I have no idea how this place managed to get 3 stars—it’s an absolute disgrace. The rooms were filthy, smelled terrible, and the blankets looked like they hadn’t been changed since the 1970s. Everything felt old, neglected, and unhygienic. The so-called "all-inclusive" was a joke, with ridiculous and unclear rules designed to frustrate guests rather than serve them. The atmosphere of the hotel was unpleasant and sketchy—definitely not a place you'd want to relax in. But the worst part was yet to come. After checking out, while we were waiting by the pool for our airport transfer, my wife’s small handbag was *stolen*. It had our credit cards and a large amount of cash. Mysteriously, after we had already arrived at the airport, the bag was found *in another hotel*—without the cash, of course. Make of that what you will. This place is shady, unsafe, and should not be in business. Think very carefully before booking. I wouldn't recommend it even to my worst enemy.
Guest User
Stayed in Apr 2025
Solo travelers
2.0/10
Posted on May 16, 2025
Really not impressed with this hotel. Arrived on Saturday, lift not working and should be fixed Monday. Now Thursday and still not repaired. Speaking to other guests they all reviving different stories on the lift from reception staff. I have seen families struggling with buggies and the hotel even place a gentleman with MS on the third floor. How ridiculous! My room was tiny the shower a dated nightmare. I also hope that someone with food allergies does not stay here as none of the food is labelled. I have spoken with numerous guests here during my stay and nobody had a good word for this hotel and stated they would be complaining to their relevant travel agents. Its only plus point was the location to the beech. I would not stay here again!
Guest User
Stayed in Apr 2025
Other
10.0/10
Outstanding
Posted on May 16, 2025
I'm very surprised to read the negative reviews about this place, but maybe something has changed in the past months. My wife and I had an outstanding stay. Our room was sparkling clean and the decor was very updated. Our room had a view of the water, which was lovely. The staff were really friendly and helpful with our questions. The town of Llafranc doesn't have a lot going on, but the beach and harbor are very nice. I would definitely recommend this hotel.
karen w
Stayed in Sep 2024
Travel with friends
2.0/10
Posted on Oct 4, 2024
Hotel very dated, lift was broken all time we was there, elderly people having to carry wheelchairs and suitcases up and down stair reception wouldn’t help, food was ok but not a lot of choice had to go to supermarket because hotel ran out of coke for my vodka, fights in hotel people getting robbed in hotel, very thin walls you can here every noise police called a few times, only 2 sockets had to buy an extension wire, balconies not very private people leaning over ours to talk to other side, had to tie shower head up with hair band to use it, never again
6/7
Shariff M
Stayed in Jul 2024
Solo travelers
2.0/10
Posted on Aug 10, 2024
People PLEASE PLEASE, read the reviews that states DONT GO THERE, honestly I stayed from 03/07/2024-10/07/2024 In the past I’ve chanced and gone and stayed at hotel that had a few bad reviews, but turned out ok!, if you’re going, buy a big fan
Guest User
Stayed in Jan 2025
Other
4.0/10
Posted on Feb 6, 2025
Ok where to begin with this very unique experience. First of all the hotel location is great. A stones throw from the beach and a very short walk to the most amazing town of shops bars eating places Coffee houses corner shops etc. how ever if your looking to test your self mentally with sleep deprivation that the SAS would them selfs not inflict on others as well as sense torcher close to water boarding with the constants smell of fag smoke in every part of this hotel or drunken people wanting to let the entire town know it’s there birthday or just being loud and obnoxious then this is the place for you. The staff are amazing and friendly not a bad word against them. The guests that stay in this hotel sadly are some types that are a bit …. Well let’s just say I heard one British gentlemen say and I quote “ even though we are abroad that Chinese’s down the road was amazing “. You can smoke on your Balcony which Ment for none smokers like us we couldn’t enjoy that, as soon as we opened the doors you get hit with it. you can smoke by the pool as well sadly which again spoiled it for us. The food yes very basic and repetitive,but as long as you realise your not in England and cannot get burgers chips and other forms of fast food you can enjoy a nice meal. Was amazed how many people even though in a foreign country demanded fast food types instead of eating local food.The rooms seem hit and miss. Are room was two twins pushed together with a mattress made from compressed cardboard how ever the room was very clean and tidy. Only one plug socket which had the telly plugged in so I advise to bring an extension lead. Other rooms do have air con but ours did not. If your looking for a relaxing and peaceful stay then def avoid here we sadly returned to the uk so tired we did not get a single good night due to the drunken noise of other guests and due to the design of hotel noise echo’s everywhere, the constant smell of fag smoke Ment we could not have the door open to allow a breeze. As much as we tried to find the good bits the best of are holiday was on the beach or down the town. the hotel it self was just to soul destroying. I genuinely have PTSD and do not want to see another plastic cup with a ice cube and cheap machine made cocktail ever again. How ever you get what you paid for so learnt our lesson.i give this 3 stars mainly because I feel so sorry for the staff.