Golden Palace Hotel Lombok Reviews

It was our 6th stay at this hotel. However we noticed a decline in the service level of the hotel compared to our previous stay. The restaurant food was nearly empty an hour before the breakfast closing time and this happened each morning during our stay. We never had the soap refilled so we used our own. Most of the staff no longer greet you unlike in the past most of them will greet and smile at you. I hope these issues will be addressed properly by the management, otherwise they will lose customers as there are better competitors with similar price range in the city.

Good location

Modern hotel in the downtown, good location, easy to find food . I meet a lot of government officer stay at this hotel

Pretty decent stay. Breakfast is good.

Love the breakfast! The view is amazing too. Not facing any traffic jem here 😋

A local 4-star hotel with just a so so location and service. Location was said quiet close by many food options but there is better location than this hotel. As for Service, I asked for the price for whole day rental for a car and front desk said someone will call me to my room but it turn out no one really call me. Amenities just below par, towel are old. No hand or face towel, or maybe this is just the hotel standard. The floor where I stayed, is dark and did not give good impression.

Good location and good food

Worth to have a try!

Good lah, recomended place

Good.. comfortable and clean room.. nice view.. delicious food.. all staff are friendly👍🏻👍🏻👍🏻

Overall it's good, it's just that the floor of the room is like the floor of a house, the TV is an old model, the breakfast varies with different flavors and you can't take it to a room that's different from the 5 star hotel I usually stay at, that's fine, apart from that it's good, it's still the standard of a four star hotel

The hotel is quite nice and comfortable, the breakfast options are quite varied. Hotel staff is friendly.

Very well located hotel, clean and comfortable room, very welcoming and helpful staff. The buffet breakfast is very varied and delicious. We will return. I recommend.

Wonderful hotel, in the city center, good price, cleanliness, large room, large bathroom, great breakfast, great selection, excellent staff, I will definitely return to this hotel.