Lombok Plaza Hotel and Convention
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cakranegara
Lombok Plaza Hotel and Convention
C47H+5CG, Jl. Pejanggik No.8, Cakranegara Bar., Kec. Cakranegara, Kota Mataram, Nusa Tenggara Bar, 83231 Cakranegara, Lombok, West Nusa Tenggara, Indonesia
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A stay at Lombok Plaza Hotel & Convention places you in the heart of Mataram, within a 5-minute drive of Mataram Mall and Mayura Park. This family-friendly hotel is 9.6 mi (15.4 km) from Senggigi Beach and 1.1 mi (1.7 km) from Pura Meru.Show More
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Highlights
Free parking
Delicious breakfast
Airport drop-off available
Lots to doAmenities
Indoor swimming pool
Outdoor swimming pool
Spa
Massage room
Public parkingFree
Airport pick-up
24-hour front desk
Luggage storageFree
All Amenities
Property Description
A stay at Lombok Plaza Hotel & Convention places you in the heart of Mataram, within a 5-minute drive of Mataram Mall and Mayura Park. This family-friendly hotel is 9.6 mi (15.4 km) from Senggigi Beach and 1.1 mi (1.7 km) from Pura Meru.
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4.1/5
Very GoodVery good service,location are very strategic, good food.
All 28 Reviews
Surroundings
Airport: Lombok International Airport
(30.7 km)
Landmarks: Pura Melanting
(<100m)
Landmarks: Masjid Agung Al Muttaqin
(220m)
Landmarks: Meru Temple
(290m)
Landmarks: KW BASKET HALL
(370m)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
The Plaza Suite
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
Minibar
Desk
Check Availability
3
The Presidential Suite
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
Minibar
Desk
Check Availability
3
King Room With Pool View
1 King bed
Has window
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
2
Superior Double Or Twin Room
2 Single bed or 1 Queen bed
Has window
Smoking Permitted
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
2
Cabana Room
1 King bed or 2 Single bed
Has window
Check Availability
2
Cabana Suite
1 King bed
Has window
Check Availability
Deluxe Room
1 King bed
Has window
Check Availability
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Guest Reviews
4.1/5
Very Good
28 reviews
Verified Reviews- Cleanliness4
- Amenities4.1
- Location4.3
- Service4.1
Average for similar properties in Cakranegara
AI Summary
Located in the central Mataram city, the staff offers excellent service, quick check-in, and helpful assistance. The spacious, quiet rooms ensure a comfortable stay with strong hot water. Easy access to amenities and transport.
Anonymous User
February 3, 2025
"I had a pleasant stay at Lombok Plaza Hotel with a clean, spacious room, but the air conditioning was less than ideal. Despite the room’s overall comfort, the AC didn’t cool the room sufficiently, which might be due to its location. This is something that could definitely be improved. Other than that, the hotel was a nice choice for a relaxed stay.
Guest User
November 23, 2024
Very good service,location are very strategic, good food.
Rizky Alfi
May 26, 2024
Comfortable rooms and parking, friendly receptionist, fast check-in process, lots of food selling in front of the hotel
Original TextTranslation provided by Google
Yafnil
May 25, 2024
The rooms are quite spacious and cool, sleep soundly and comfortably without being noisy.
Original TextTranslation provided by Google
David Anes
May 22, 2024
Strategic location, comfortable hotel, friendly prices, helpful staff, clean hotel, varied & delicious breakfast
Original TextTranslation provided by Google
Keen explorer
May 2, 2024
The worst hotel that I every stayed
I tried to find an accommodation close to where the food are but I regretted my decision to stay at Lombok Plaza hotel and I could not change to other hotel as I already re-paid the hotel.
The hotel stayed in the past with many of the room facilities I have not seen in the very very long time ie.: the kettle (it was huge and dirty), safe deposit box (small, bulky and definitely ancient), AC (very noisy and not cold enough with only wind blowing), drinking cup was dirty, phone very outdated, TV was from the stone age with remote control only working within 60-cms from the screen (what the use of having remote control then), fridge (not cold and many rusty part can be seen) and worst is the towel smell musty and not fresh.
Not only that the bathroom is dirty with black fungus, toilet was ancient and not very stable, bath amenities is so cheap that I have to use my own, linen was no longer white and leaking AC which I had to put bucket underneath it.
I tried to be positive and try to find something which I can say but it is very hard for me to find anything good. Staff problem solving is not exist, they unable to open the safe deposit box in my room (they brought like almost hundred of small keys but it did not work) then she went to the lobby but I cannot wait, therefore I go down and asking to use the safe at the front desk which are the same as the one in the room however the lock mechanism cannot work and they unable to solve it. The car parking is quite dark and motorbikes all over.
Very disappointed with the management of this hotel which seems do not really care about customer service and I believe this is not the first time a customer saying the same thing as I read the same complaint in trip.com few years or months ago but seems no improvement made.
Will I return? NEVER……not even whey they pay me to stay again.
Muhammad
April 22, 2024
A crowded place in the middle of the city
Original TextTranslation provided by Google
Anonymous User
February 4, 2024
Clean rooms, location in the city center.
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Indoor swimming pool
Outdoor swimming pool
Spa
Additional charge
Massage room
Public parking
Free
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Free
Table tennis room
Restaurant
Karaoke
Additional charge
Airport drop-off
Additional charge
Taxi booking service
Car rentals
Conference room
Additional charge
Business center
Multi-function room
Children's pool
Childcare service
Additional charge
Wi-Fi in public areas
Indoor swimming pool
Outdoor swimming pool
Spa
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Valet parking
Free
Transportation
Taxi booking service
Airport pick-up
Additional charge
Car rentals
Shuttle service
Additional charge
Airport drop-off
Additional charge
Business Services
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Additional charge
Wedding service
Multi-function room
Front Desk Services
Tour and ticket booking service
Safe at front desk
Luggage storage
Free
Concierge service
24-hour front desk
Express check-in and check-out
Languages Spoken
Indonesian
Food & Drink
Room service
Snack bar
Convenience store/kiosk
Public Areas
BBQ
Additional charge
ATM
Elevator
Smoking area
Garden
Health & Wellness
Table tennis room
Massage room
Foot bath
Spa
Additional charge
Activities
Karaoke
Additional charge
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Facilities for Children
Childcare service
Additional charge
Children's meals available
Children's pool
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAsian, Continental
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 100,000 (approx. €5.93) is charged.
Deposit Payment Methodscash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2011
- Number of Rooms: 113
A stay at Lombok Plaza Hotel & Convention places you in the heart of Mataram, within a 5-minute drive of Mataram Mall and Mayura Park. This family-friendly hotel is 9.6 mi (15.4 km) from Senggigi Beach and 1.1 mi (1.7 km) from Pura Meru.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Prime Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Mataram? This hotel has 323 square feet (30 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 142 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Prime Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Mataram? This hotel has 323 square feet (30 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 142 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.