Hacienda Beach Club & Residences

Diego and Jorge are so helpful and kind down at the activities center. They helped rent a boat for o snorkel. In addition, they were kind and helpful when we borrowed boogie boards, paddleboards, etc. As a resident at the Hacienda, I look forward to seeing them next time.

The entire staff is amazing. The bellmen.. Juan, David, Erick, Salvador, Tito and Hugo always make sure we get where we need to be! What an amazing crew! Thank you!

Our stay at Hacienda Beach Club was absolutely fantastic! The beachfront location was perfect, with easy access to the sand and sea. We loved the spacious, clean residence and the super comfortable beds. The staff were incredibly friendly and attentive, always willing to go the extra mile to ensure our comfort. The resort's amenities, like the pool and the beachfront restaurant, were well-maintained and enjoyable. We especially appreciated the complimentary beach chairs and umbrellas. I want to really talk about the staff here at HBC. Unbelievable! The hospitality is off the charts here. Santiago, David, & Juan worked at the bell desk and always happily gave us a golf cart ride to our building - always! Jorge & Diego in the beach area were beyond helpful. They made a wet sand path with a hose when we were headed back to the resort because the sand is literally fire. Tell me where you've seen that kind of customer service before?!! We ordered food and drinks from the beach all day and it was always service with a smile! They even brought a small cooler out to us to keep our drinks cool while we were ventured into the ocean. Also, ask for Mannie at the pool - he is wonderful! He runs the pool area and is always happy to help and always available! Rodrigo was our pool waiter - we never had an empty drink :) Lastly, I want to emphasize how hard these employees work - whether it's the beach, pool, restaurant, bell desk or concierge. Please tip them - they make very little without tips. They always go above and beyond to make your stay a memorable one! Overall, a wonderful experience and we highly recommend it for a relaxing beach getaway.