Best Western Plus Media Center Inn Suites

This is Soley based on my experience. We recently stayed at this property and had an overall decent experience, but there are some things worth noting. I wasn't informed whether breakfast was offered, so I can’t comment on that. I don't know if they have a swimming pool, or gym because I was not made aware of that as well so can't comment. The service was quite basic. As a Platinum member with Best Western, I was disappointed by the lack of recognition or benefits. No room upgrade, no complimentary water, and no meaningful perks. In fact, I’ve seen better treatment with Gold status at other hotel chains, including more flexible late check-out options. I requested a late check-out and was only given an extra hour, but front desk was already calling my phone by 11:55 a.m. as I was walking out the door. The room itself was a good size and came with a couch, desk, microwave, mini fridge, and coffee maker. The fridge was a little worn, but functional. TV channels worked on some channels, basic cable every other channel had volume some didn't. no app connections, place could use new pillow as the pillows were not at all comfortable, AC worked great, price was not too bad, especially being a holiday weekend. The location is very convenient, close to fast food and restaurants, coffee shops, a gas station, and just down the road from Warner Brothers and Universal Studios. We would consider staying here again for the location, I do feel Best Western needs to re-evaluate how it treats its elite members. If there’s no noticeable benefit to having Platinum status, the status labels feel meaningless. not with just this hotel, with others as well.

Great stay, friendly and very helpful staff. Several place's to eat at, comfy beds. No charge for parking is awesome! Other hotels should learn from them. I can't think of anything negative to say.