Guest User
February 5, 2025
On the first day of check-in, we didn't get slippers and towels. We brought our own slippers and towels because we were diving, so we didn't care about it on the first day. On the second day, there were still no towels, so we called the front desk to explain the situation, but they said there were towels in our room. After some discussion, they finally delivered towels. The most outrageous thing was that when we checked out, they said there were four towels in our room, but they only delivered two from beginning to end. The experience was very bad. I hope they can improve their service awareness.
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