Orhideea Residence & Spa

staffs are very friendly and the rooms are very clean , easy access to hotel

The entrance is a little difficult to find...

I want it to be known from the beginning of this review that I have no interest in discrediting this beautiful location in any way, but the fact that we were stolen, I cannot overlook it. So, gentlemen managers of this hotel, your employees are stealing from customers' luggage. We stayed with you two couples, two nights on 15-16.11 in room 5025. I lived in this two-bedroom apartment, me and my wife and one couple of friends. My wife and I, coming from England, had with us in addition to our cards, had a cash amount of 1500 pounds, which I accidentally kept in an envelope above my clothes in an open suitcase in the bedroom. I admit that I had a safe in the location, which I did not use, but in my opinion, this is not an excuse for the hotel, in not protecting its clients from theft. Throughout our lives we have stayed at dozens of hotels and private facilities, but we have never been robbed. Please check to the administrators who were the ladies we found leaving the apartment, in which they entered our absence while we were having breakfast on the 11th floor, on the morning of Sunday 16.11. They apologized, telling us that our used robes were changed the day before. I didn't suspect anything and went to the spa, and the next day we checked out and went home. I didn't check the envelope with money until I got home and found £350 missing. The thieves work smartly, they pinch you only a little so as not to feel the lack of money. I repeat, I was wrong not to use the safe and I did not check the money until we left, but I have no claim to the hotel. I just want them to know what kind of people work for them, and in my opinion, with a simple lie detector, I can detect everyone who steals from clients" rooms.

Very good breakfast, exellent service, very nice and big room, the gym is ok, but 20 min. Walking from the old town.............. ...

Perfect for families and couples. Great place. So spacious and perhaps the most comfy bed I have slept on for years. Very helpful staff and a great place to base yourself for a family holiday.

Spacious apartment with blackout curtains and very quiet! Now, the staff and management should keep up with the maintenance of the property as the tv remote didn’t have batteries, one of the ac units did not have a remote whatsoever, so inoperable, another had a remote but without batteries also. One of the bedroom doors does not close and the shower has a very slow drain. These are easy fixes but it shows lack of proper maintenance.