Charles Wesley Motor Lodge Downtown Broken Bow- Hochatown

Overall, my stay was perfectly fine. The hotel itself is old, but it’s clean. If you’re seeking luxury, this hotel is not for you, but if you need a clean comfy room at a great rate then book it. When I got there, the lady at the front desk was nice & helpful. I was a little disappointed at getting a second floor room when I had requested first floor, but it was fine. My only real complaint was parking. The majority of the more convenient parking was occupied by parked boats. It was a little aggravating especially having to trek past the boats just to get to the stairs w/ my bags.

When I arrived the night clerk couldn't find my Agoda reservation. I'm not sure if he was having a bad night or if it was just his normal low level of hospitality/helpfulness but we soldiered on. Eventually he announced "Ok, I need a $100 security deposit for the room". No problem, I gave him my credit card. He said "No, has to be $100 cash". With vague answers about whether I'd get a receipt I asked him to please show me on the hotel's website where it said to bring $100 cash. He said "It's on there, I don't have to show you". It's NOT on the hotel website, Agoda's website, or Agoda's email. I didn't have $100 cash and he wouldn't give me my room. As I was thinking about where to find an ATM at 9:30PM I thought "why am I still here??". So I gave him an ill-received summary of his hospitality versus normal hotel practices and left. Just stay somewhere else, there's plenty of other good friendly hotels in Broken Bow.

The only thing we did not like about the property was the tv did not have FOX on it and my husband wanted to watch the Super Bowl that night. Fortunately the restaurant next door did have it so he watched it there and they were super nice to him. The room was really nice and kind of rustic although you need to bring your own hairdryer and iron if you’ll need them. We would definitely stay there again.

Took lot of time to check in. The key was not working. Malfunctioning door keys.

Great room! Very clean! Worth the money. Beds comfy and clean.

Good stay The staff was excellent and when one of our rooms had no heat they quickly got us another room. If there was anything that below par it was the shower/bathtub and in all fairness they are in the process of remodeling. Overall I would recommend the hotel to my family and freinds.