Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities8.1
Service8.3
Cleanliness9.1
Filter by:
Sort by:
All reviews(124)
Positive reviews(22)
Reviews with photos/video(6)
Awesome stay(9)
Awesome rooms(8)
Great location(7)
Clean and tidy(5)
Negative reviews(2)
Guest User
Deluxe Double Single Room
Stayed in Jun 2025
Solo traveler
1 review
9.0/10
Great
Posted on Jul 25, 2025
Very nice and cozy place to stay with air conditioning. Polite and respectful staffs as well.
Nie
Deluxe Double Single Room
Stayed in Dec 2024
Family
1 review
10/10
Outstanding
Posted on Feb 13, 2025
It's a nice and clean hotel with, a good location, and clean rooms, recommended!
Chan Wai Ling
Deluxe Double Room
Stayed in Apr 2025
Family
7 review
9.5/10
Amazing
Posted on May 11, 2025
Good location, nice room and nice people
Guest User
Deluxe Double Room
Stayed in Nov 2024
Couple
4 review
5.5/10
Posted on Dec 8, 2024
Very basic hotel, rude staff and not worth the money
suriana86
Deluxe Double Single Room
Stayed in Aug 2023
Solo traveler
3 review
8.5/10
Very Good
Posted on Sep 29, 2023
Its situated in old city exactly in the middle of everything. Halal food easy to find, walkin distance to halal restaurant.
But this hotel not provide mineral water, or any water bottle. Whenever in ask about the water bottle, they told me that they got only limited numbers of bottle. Had to buy from tesco nearby.
The check in and check out process was smooth, they allow you to keep the back kat the caunter lobby while waiting the room to be readt
Anonymous User
Deluxe Double Single Room
Stayed in Mar 2023
Family
6 review
4.5/10
Posted on Apr 22, 2023
The location is very hard to find. Not according to the map. The service was truly average during my stay. We have to move the room due to the sink not drained properly and was offered to move the room after our late arrival due to the improper map location from google map and the hotel road was tiny and very hard to find. We refuse moving the room at the first night because we had unpacked. On the second day, we hope that they can have thw maintenance guy to fix, but nothing happen and still offered to move the room. We accept it, but it is on the other wing and we have to carry our own laguage up and down the floor. Truly our unpleasant stay for the two nights and definitely will not be back again to clayton.
Guest User
Deluxe Double Room
Stayed in Dec 2022
Traveling with friends
1 review
9.5/10
Amazing
Posted on Jan 30, 2023
Short weekend weekend trip to Bristol- location of this hotel is great, right in the middle of the city and also only 15 minute walk to Temple Mead station. The hotel exterior is very beautiful and the room was warm and comfortable.
Yuhan
Deluxe Double Single Room
Stayed in Feb 2023
Traveling with friends
4 review
10/10
Outstanding
Posted on Mar 4, 2023
Great
Guest User
Deluxe Double Room
Stayed in Jan 2025
Traveling with friends
13 review
8.5/10
Very Good
Posted on Mar 3, 2025
It was nice
Original TextTranslated by Google
lexa-mar
Deluxe Double Single Room
Stayed in Jan 2025
Business traveler
21 review
10/10
Outstanding
Posted on Feb 17, 2025
A hotel with service far exceeding expectations. Located in the heart of Bristol Old Town, it has convenient transportation, complete facilities, and the enthusiasm of the service staff is particularly unforgettable
Original TextTranslated by Google
Guest User
Deluxe Double Single Room
Stayed in Dec 2024
Traveling with friends
2 review
9.0/10
Great
Posted on Mar 17, 2025
We were assigned to a very strange floor. We had to take the elevator first and then walk for a long time to another elevator. It was inconvenient to drag a large suitcase, and there was no barrier-free passage at the main entrance.
Original TextTranslated by Google
Guest User
Deluxe Double Single Room
Stayed in Jan 2024
Family
1 review
10/10
Outstanding
Posted on Feb 26, 2024
I have stayed in this hotel twice, and I changed hotels once, but I still feel that this place is very quiet in the middle of the hustle and bustle. It is very convenient to go everywhere. It is very good and the location is good. It is in the center of the city. It is a five-minute walk from the bus station. The room Clean, fully equipped, with hand soap, shower gel and shampoo, no other toiletries and slippers, breakfast is good
Original TextTranslated by Google
Guest User
Deluxe Double Room
Stayed in Dec 2024
Traveling with friends
5 review
7.0/10
Posted on Feb 22, 2025
The room smells, the elevator is not very convenient
Original TextTranslated by Google
waterbid
Deluxe Double Single Room
Stayed in Aug 2023
Family
2 review
10/10
Outstanding
Posted on Sep 25, 2023
The location of the hotel is in the city center. It is convenient to take public transportation. The breakfast is good. The service of the hotel is good. It is a room facing the street. You can hear noise at night. The overall stay is good.