Stamford Plaza Brisbane Reviews

Location was good (but the CBD is very small, so I would think this would be true of almost any hotel in the CBD). I was let down by the service and communication between the hotel teams: 1. I dropped off bags prior to checking in and was told it would be delivered to my room by the time I arrived. This was reiterated by the front desk when I checked in. The bags were not in the room but were brought up when we called for them. Fun fact - there is no phone in the room beside the bed or at the desk. The only phone is next to the toilet. 2. The toilet cistern stopped working (failed to fill up) in the middle of the night. I called down at 9:15 and was told that maintenance started work only at 9:30 and would be right up. By 9:50, nobody had turned up, so we called the front desk again, and when asking for the name of the person I was talking to, I got a very defensive "Why do you need to know? Why do you think I would not deliver the message? Maintenance is delayed, it's not my fault." Not what I expect from a hotel of this caliber. I don't need to know it's "not your fault", I would like accountability and follow-up. Maintenance did turn up a little after 10 and fixed it within a few minutes (was a problem at the mains). Would not stay here again. There are better options at this price range.

The gym and pool is great. The restaurant option is excellent. The room is comfortable.

Great location. 15 mins walk to Southbank and 5-10 mins walk to CBD. Nice restaurant. Amazing Grill Bar at the hotel.

Totally amazing customer service & experience. Thank you!

Great stay

Lovely night away. Location great for the City Cat and easy access down to Southbank and the new Casino. Facilities were clean, and the breakfast was plentiful!

Great hotel right on the river A little bit further away from centre of cbd but worth a little extra walk Only negative is no free parking for guests $49 is a bit steep when you are already paying top dollar for the room

Great location. Modern and clean. Services by all staff was great. Highly recommended.

This hotel is in a fantastic location, just one minute away from the central business district (CBD). It's a great place to stay!

Great location, right by the water and botanical gardens. Great restaurants nearby. We asked for a nice room, and were given 815 that was one of the few corner rooms with excellent views!

well located hotel - older style large rooms.

Perfect location and service was great. Rooms are nice, clean and tidy…

Great staff and vibe close to everything in the city

Classic hotel The view on story bridge is wonderful The harbor is under little construction, but still a great walk just outside of the hotel. Very close to all the main spot in the city, great restaurants near by. Recommended for ppl who would enjoy classic and historical type of stay.