Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJun 23, 2026
Olivier BouvrandeWe stayed several nights at this hotel. We tried both the superior double room and the standard double room. If you're torn between the two, both are excellent choices. There are a few subtle differences, which you can see in the photos.
The hotel has a 24/7 front desk, and the staff speaks excellent English! The team is top-notch; they helped us every time we needed something.
There's also a laundry service available.
They have a luggage storage room, which is great if you're going on an excursion for a few days.
Unfortunately, the breakfast isn't exceptional. It's a bit greasy and repetitive if you stay for several consecutive days.
The hotel's location is outstanding, right next to the lovely Panfilov and Arbat pedestrian streets.
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Price per night from:VND 1,541,384
Posted onJun 22, 2025
Yigeliulangzhongde BugFacilities: Very good. The room type is clearly marked and the private bathroom is even better.
Hygiene: The hygiene is also good. The maid cooked a good breakfast.
Environment: The location is pretty good. The only drawback is that we donât know the local language. I was asked to ride an electric donkey to find a hotel. I went around and came back again. Haha.
Service: We are northerners. There is nothing to say. Itâs great.
ps Being alone in a foreign land is like being a stranger. đśď¸For Chinese people, a place is a home. Itâs much better than staying in a hotel with communication problems.
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Price per night from:VND 1,374,011
Posted onDec 31, 2025|Deluxe Room
Anonymous UserI had a pleasant 4.5 nights stay with them! Room is huge and the is comfy! The room had a washing machine, so it made laundry seamless! Location is fine as long as you book thru Yandex. Sadly, only the cafe needs more work.. Many breakfast items were not available & the kitchen staff took too long preparing a simple meal. Hope you can look into it & make this hotel 5* standard! Thank you once again!
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Price per night from:VND 1,537,491
Posted onJan 19, 2025
Eza Faizal
We had great time at Tenir Eco. At first, im a bit worried as im unsure how to go up and bring luggages direct from airport since we arrived direct from istanbul trip. But actually its quite easy. The hotel arranged to bring luggages up to hotel with payment of 5000 tenge(from shymbulak station to hotel reception). U have a choice to bring it yourslef but mind you that it is quite slippery from combi 2 to reception. So if u want to enjoy the moment just ask the hotel to bring the luggage for u.
The hotel will give QR code for cable car ride from Medeu station to combi 1-combi 2 and back down. If u want more can ask them to buy for you. Around 4000 tenge.
The hospitality is amazing , they provided all the necessity. And fast action too. They fixed the netflix so we could enjoy our 2nights stay. And although -12celcius was a challenge but the room got quite nice heat â and u can always heat urself in the bathroom sauna, even the floor was heated. So we never feel tortured with the weather.
Bring some food for dinner if u dont want to spend time going down too much. And u can heat it in sauna as wellđ. Host (ingkar) was a very nice person. He gave us two nice cheesecakes since netflix took time to be fixed.
We stayed in Room Tenir 10 which was the last end room with nice romantic vibe and view. Thereâs night skiing and the skiers sometimes stop and wave to us while we watch them pass by. We also hike to nearby mountain and enjoy the scenery. It is super cold during winter and like a dream come true stay for us.
As per going back you can request them to bring down luggage as well with same 5000 tenge tilk symbulak station. The food at syn32 also yummy n good. Go try the blueberry mint tea with mountain view. Its amazing. U can ski in ski out from the room itself. Sunset is perfect as well. I will return again in future. Perfect stay in Shymbulak 3200mâŚ. Never regret it.
And may try the paragliding as well. Looks fun too!
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Price per night from:VND 6,122,719
Posted onJun 13, 2026|Superior Deluxe
AdnomrI recently stayed at Hotel Almaty for 5 days and 4 nights and it was a great base for exploring the city. The hotel's central location made it very convenient to visit major attractions, restaurants, supermarkets and the pedestrian areas of Almaty.
My room was comfortable, clean and well-maintained. One of the highlights of my stay was the beautiful mountain view from my room. Waking up each morning to see the majestic mountains in the distance was a wonderful experience and made my stay even more memorable. The housekeeping staff did an excellent job throughout my stay, ensuring that the room remained spotless and comfortable.
The breakfast offered a good variety of options to start the day and the hotel staff were friendly, professional and always willing to help with any questions or requests.
Overall, I had a very enjoyable stay and would highly recommend Hotel Almaty to anyone visiting the city. The combination of its excellent location, comfortable rooms and stunning mountain views adds on to a fantastic experience. I would gladly stay here again on my next visit to Almaty.
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Price per night from:VND 2,794,731
Posted onOct 27, 2025|Standard Room
FromMalaysiaThe hotel is in a good location, room is clean abit smaller than when i stayed in holiday inn express but still able to put 2 luggages in the room.
The breakfast spread is very good. Thumbs up. Plenty of food to keep you full. The dining area is abit small but there is still enough tables to serve at least 30 people. I think others who complaint about this probbaly came during summer or peak season. I was in in Oct 2025, it was only half full when i went for breakfast (i stayed for 2 nights). Breakfast is served 7am to 10am. Just be smart about the timing if you feel the hotel is full.
Also i took picture of the aircond because someone else also mentioned, the aircond light is bright which is true. And we could not switch it off since it was not the original remote controller. We both use eye mask, hence it was ok.
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Price per night from:VND 2,059,071
Posted onMay 23, 2025
Guest User
Facilities: Old facilities
Cleanliness: Very good
Environment: Excellent natural environment and decor
Service: Average, inefficient
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Price per night from:VND 3,989,693
Posted onJul 2, 2026
Guest UserThe hotel's location is excellent, and the lobby and breakfast area are nice. The elevators have been renovated, but surprisingly, the renovation is quite exposed, which makes it feel unsafe. The room was not clean; the floor was warped, and the room looked very old. The bed felt like sleeping on a hard wooden board with springs moving around. The duvet cover had no insert, perhaps because it's summer. The bathroom was incomplete; the toilet was wobbly, and there wasn't even a shower cap, which was surprising. If you're choosing this place purely for the location, it's acceptable. I didn't take many photos because I wasn't very impressed.
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Price per night from:VND 2,806,408
Posted onMay 5, 2026
Guest User
This Chinese business hotel is decent overall. The location is quite convenient, and the rooms are clean and tidy. The breakfast was very much to our Chinese taste, with a good variety, including hot congee, which made for a very comfortable meal.
The biggest drawback was the terrible soundproofing, which made our stay quite annoying. Every night around 10 or 11 PM, there would always be inconsiderate guests shouting and chatting loudly in the corridor, completely disregarding others' rest. In the mornings, various noises would start early, making it impossible to get good sleep.
I honestly suggest the hotel put up âno loud noiseâ signs in the hallways and manage guests a bit more in the evenings. Otherwise, no matter how good the breakfast is, with all this noise, the overall guest experience is really diminished.
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Price per night from:VND 1,673,725
Posted onApr 13, 2026|Standard Twin Room
Nari.I recently stayed at Saya Almaty Hotel during my trip to Almaty, and overall, it was a pleasant and comfortable experience that I would recommend to many travelers. The hotel is conveniently located in a quiet yet central part of the city, making it easy to explore popular attractions, restaurants, and cafes while still enjoying a peaceful atmosphere away from heavy traffic.
From the moment I arrived, the staff made a positive impression. The check-in process was smooth and efficient, and the reception team was friendly and helpful throughout my stay. Even with some language barriers, they did their best to assist with directions, transportation arrangements, and local recommendations, which added a personal touch to the experience.
The room itself was clean, modern, and well-maintained. It had a comfortable bed, good lighting, and all the basic amenities needed for a short or medium-length stay. I particularly appreciated the cleanliness of the bathroom and the reliable hot water, which is always important after a long day of sightseeing. The Wi-Fi connection was stable and fast enough for both work and entertainment, which made it convenient for staying connected.
One of the highlights of the hotel was the breakfast. The selection was simple but satisfying, with a mix of local and international options. It was a great way to start the day before heading out to explore Almaty. The dining area was also clean and relaxed, adding to the overall comfort.
In terms of value for money, Saya Almaty Hotel offers a good balance between affordability and quality. While it may not be a luxury hotel, it provides everything necessary for a comfortable stay. It is especially suitable for solo travelers, couples, or business visitors who are looking for a reliable and budget-friendly option.
Overall, my stay at Saya Almaty Hotel was enjoyable, and I would consider returning in the future. If you are visiting Almaty and looking for a clean, convenient, and reasonably priced hotel, this is definitely a solid choice.
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Price per night from:VND 1,366,227