Name: The Premiere Pekanbaru
Address: Simpang Empat, Indonesia
Rating: 9.4

Indonesia

South Cikarang

Bali

Pekanbaru

Palembang

Padang

Central Jakarta

Towel need to be replaced, they are turning yellowish.
As per normal service is always good and attentive

Good location for mall and near to industries area. easy for transportation. hotel breakfast is many choices. very clean and facilities are many also.
staffs are very polite .. will come back to this hotel again.

Outstanding hotel with service second to none.  Mira on reception was exceptional.  She delivered outstanding service with a ready smile.  Room was spacious with a chair and a luggage rack bench/seating area.  During 4 nights stay, we are asked twice if everything was satisfactory.  Staff were extremely friendly and polite.
However, egg station guy was painfully slow, surly and misogynistic.  “I will bring your fried egg to your table”.  5 minutes later, he was serving other men (not previously in the queue) and then asked what I wanted.  Not impressed as previous guests had complained about him.
Indian dishes were atrocious. Given the huge restaurant, it seemed a waste that they were unable to benefit from a captive audience as there were few restaurants in the surrounding area.  We were the only guests in the restaurant on our first night.  Other Indian guests agreed with my comments.  I gave them numerous suggestions to maximise their potentials.  Given management had ignored complaints about the lethargic guy, I think it is unlikely that they may not take onboard my comments.

Hellooo, 

Feedback:
1. Very way better than i expected, Service is good
2. Location is middle of town
3. A lot of street food / mini mart around
4. Very clean room
5. View is nice facing the City
6. Front Office named Deni is very friendly and caring about guest also full of knowledge.

To improve:
1. Breakfast selection
2. Maybe offer Motorcycle rental

Everything is okay except for the aircond. Not cold at all. ask the hotel to come check for it, no action taken. only at night time after few time asking to check then the technician came over to check. yes. just check only. after that still nothing. everything is great. but because of that A/C, experience was abrupt a bit. from 10/10, goes down to 7/10. yes just because of aircond. I stay at the most expensive room. but service for that was total out. for new guest, make sure you be strict with the hotel. if no action taken within 1hr, u may consider change another room or hotel.

The hotel located near the SKA Mall and Living World around 15 mins walking. The staff was friendly and accomodating. The check in process was fast and they allowed early check in. The room was spotless, had a nice view (need to request for higher floor), good water pressure, the AC was cool enough and the bed was so comfy. The breakfast offered a lot of variety and decent. The only down side was the check out process took so long. Hope they will improve the check out process and make it fast and convenient. Overall, a good stay.

The room is clean and breakfast is awesome. Free parking also provided just tell the receptionist n bring the parking ticket

ZURI

Columbus

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