Name: Grand Palladium Jamaica Resort & Spa All Inclusive
Address: Lucea, Jamaica
Rating: 7.6

Mexico

Solidaridad

Isla Mujeres

Jamaica

Lucea

Bahia de Banderas

Spain

Marbella

Comarca de Isora

This is a group of hotels. There are three or four hotels combined. Some are suitable for families, and some are only open to adults. The hotel is very large and needs to take a sightseeing bus to go back and forth to various places. The facilities can be used with each other, and the activities are very rich. There is a housekeeper downstairs in each building to take care of all the needs of the customers in this building! The service was excellent! After 8:00 every morning, the butler will arrange the whole day's activities schedule, restaurant opening hours and various concerts, and send all the activity time to everyone, which is very considerate! There are plenty of activities every day! There are twenty different restaurants in the hotel group to choose from, all inclusive, very thoughtful! There are also many activities every night, music performances, various parties! Arrangements around the clock! The coastline is also very long, and there are also inland lakes crisscrossing the interior. The scenery is very good! Great for a family vacation!

We spent our honeymoon in TRS hotel with my wife. Check in was very quick and smooth unlike some other reviews i read takes a few hours, maybe it was on a weekday. Francisco at the check in counter was very helpful , he helped us upgraded our room to swim up suit and it was amazing! Sostenes and Cesar assigned as our butler for our stay and they were very helpful as well and always smiling. One thing I’d like to mentioned is that they said they have 25 minutes complementary spa for us for our honeymoon, and the reception told us to meet at the lobby next morning at 8:30am to take us to breakfast and to tour us around the resort. But the next morning we realized we have to attend to the sales center where they wants to sell us some traveling package which we didn’t expect, altho they are all very nice but we spent two hours there listening to them on the first morning of our stay and it was our honeymoon. wish they would let us know earlier then I would rejected, and they said we had to attend in order to claim the complimentary spa which at the beginning they said it’s for our honeymoon. Anyways, For food I highly recommended Gaucho steak house, we tried the bone in steak and they grill them with charcoal and it was very delicious , but the second time we went the steak was over cooked a bit. During our stayed we joined two activities, one is water aerobic and paddling. Both instructor was very fun and especially Dente. He was super friendly and patient! Overall we are satisfied with our stay, and would recommend to our friends.

Excellent place, the facilities in perfect condition and the incredible service, the best of its staff

This was my second time at the hotel, the first in 2019.  The rooms have deteriorated with a very strong smell of damp. After some heavy rain during my stay, i saw water running down the walls - my room was on the 3rd floor. The food, save for at the Indian and Posidan Al a carte restaurants were mediocre at best.

On the positive side most of the staff were a joy to interact with. The location is amazing as is Sunset cove beach which is my favourite spot.  The entertainment had improved tremendously from the DJ's to the singers. Such exceptional talent.

Unfortunately I do not think I'll book a third stay due to the conditions of the room despite the cost and the phenomenal expense of transportation should you wish to leave the resort

I went to the hotel on Wednesday September 16th for my birthday on the 17th. I was warmly greeted at the the Front desk by Amiel. Who advised me that we had been upgraded which was a great surprise. I also requested that I get a room on the ground floor as I did not want to deal with the stairs and he quickly accommodated my request. My room was very lovely and gave me the right setting for my birthday. I found the service excellent and the workers were very helpful and friendly especially Marviet aka Ms Hanover  one of the servers at the Breakfast and Lunch buffet. She was caring and very pleasant and made us feel very special when she served us. The supervisor came and checked on us each time ensuring we were well cared for, she also got the ladies to sing Happy Birthday for me at lunch time and gave me a nice slice of cheese cake. The food was generally very good. I loved the variety and the choices they gave us eventhough they were reduced because of the effects of COVID_19 on their bookings. I also used the Spa service which was just great, Tamara the young lady who did my massage was  top notch. I felt very relaxed afterwards. I also enjoyed the activities on the beach and of course Bingo with Jason and Ann-marie who took the time to sit and chat with us about the hotel activities. I was really impressed with how  the staff all wore their masks and everyone ensured that we followed protocol regarding COID-19 procedures I did not feel at risk. I really want to thank the staff for making my birthday a very special one for me with great memories despite having to deal with COVID-19.

Palladium Hotels

Columbus

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