Name: Mama Shelter Nice
Address: Nice, France
Rating: 8.6

France

Paris

Switzerland

Zurich

Nice

Czech Republic

Prague

United Arab Emirates

Dubai

Italy

Rome

We have always enjoyed staying here, but unfortunately, this time, our experience was overshadowed by the behavior of the restaurant manager. Despite the restaurant being almost empty, he insisted on seating us at the smallest table available. When we politely requested a better table, he declined in a dismissive and unprofessional manner, claiming the restaurant was very busy—even though it clearly wasn’t.

Throughout the evening, the manager stared at us for no apparent reason, which made us feel extremely uncomfortable, as if we had done something wrong.

Thankfully, Tila made our evening more pleasant with her excellent service, but the manager’s attitude seriously impacted our overall experience. Hospitality should make guests feel welcome, and unfortunately, this was not the case.

Stayed during Olympics, fantastic location near to south Paris arena. Quite spacious room compared to other hotels in Paris. The only thing I would suggest to improve is that only two bottles of complementary water were given to a room accommodate four and refused to provide more when asking. You need to get to the bar on ground floor to buy.

The location listed on trip.com was different, so I searched for the hotel by entering the name on Google Maps.
The hotel was in front of the station, so I was able to find it easily. It also had MAMA written on it, so it was easy to find. You could leave your luggage before check-in, and the staff were friendly and helpful with a smile.
The hotel was clean, and the room was very clean! The size was also no problem.
The bathroom was also very clean!
We were able to book during a low price, so the price was 30,767 yen for two people!
This is a hotel I would like to use again!
Thank you!

Un séjour exceptionnel à tous points de vue. L’accueil a été chaleureux et professionnel dès notre arrivée, avec une attention particulière portée à chaque détail. La chambre, élégamment décorée, offrait un confort remarquable, une literie de grande qualité et une propreté irréprochable.

Le personnel s’est montré constamment disponible, aimable et efficace, contribuant largement à rendre l’expérience fluide et agréable. Le petit-déjeuner, varié et généreux, mettait à l’honneur des produits frais et savoureux dans un cadre raffiné.

L’emplacement de l’hôtel est idéal, permettant un accès rapide aux principaux centres d’intérêt tout en garantissant un calme appréciable pour se reposer.

Une adresse que je recommande sans hésitation, tant pour un séjour de loisir que professionnel. J’y reviendrai avec grand plaisir.

Mama Shelter

Columbus

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