Name: Jumeirah Lowndes London
Address: London, United Kingdom
Rating: 8.1

United Arab Emirates

Dubai

China

Guangzhou

United Kingdom

London

Indonesia

Bali

Saudi Arabia

Makkah

Nanjing

1.when we check in say the room will be ready at 3pm but we sit at the lobby, maybe 1 1/2 hours,but no one tell me need so long time ,just say will be ready 

2.when we are waiting the room  ,our phones no more power,ask for the charger, the staff said in my room have 2 ,what they are talking about?

3.i ask for the staff who can speak Cantonese to help me ,they said sent to my room ,but I wait for maybe 2 hours also no one can help,I need to go to the lobby to get help, the security help me a lot, but the reception service is very bad

4.we want to keep the welcome card for
Memories ,but we go down to have dinner buffet, and then we come back,we can’t find the card ,our luggages are tidy up by the house keeping ,I think they make it lost 

For the service 3star Hotel better than this 
we stay here for the honey moon,I think this hotel is the worst

The location of this hotel is very convenient just a few steps to metro station with excellent facilities. All hotel staff are friendly and very helpful with high efficiency work.
The buffet breakfast is a good quality with a great variety. We did enjoy stay in this hotel for 3 days and strongly recommend it to all travellers without any hesitation!

The hotel is well-located, with easy access to restaurants, fast food outlets, and supermarkets. However, if you plan to visit the city center, you should be prepared for additional transportation costs. The hotel is clean and beautifully designed, with unique furniture and decor. But as a green and eco-conscious traveler, I was disappointed to see no live plants—only artificial ones—which seemed to contradict the hotel’s eco-friendly slogan. The breakfast was quite basic, with limited options to choose from, but the staff was very warm and polite. The food at the LaLa restaurant was quite expensive compared to a restaurant of similar level in Melbourne, although the atmosphere was nice. In my opinion, this hotel is suitable for business travelers.

The room balcony is super large, the bedding is very comfortable, and the swimming pool has a great view. Later, I met a Chinese housekeeper March who provided very good service and gave me a leather perfume bottle and many small things, all of which were very textured. The hotel arranged birthday cakes and desserts, and each tasted very good. However, there were really many people in the hotel, almost all of them were locals, and I didn't see a single Chinese person, haha. Every restaurant in the hotel was full at night, and the atmosphere was very good. You might not get a seat without a reservation. I especially like the VIP swimming pool. The breakfast was extremely rich, with lobsters and oysters to eat as you like.
Thanks again to the Chinese housekeeper March, who also called a business car for us when we left.

Breakfast: Super terrible service, unfriendly to Chinese guests. only this hotel i have this strong feeling, we have checked in to Atlantis palm, St Regis Abu dhabi during this vacation and everything was perfect!!

For Jumeirah Beach Hotel, most of the staff in the breakfast area are not friendly, with no smile, and I felt like being bullied by the service peoples. You can see a few tables around are available, but she keeps guiding us to the last section of table area, which is very few people, and there is no one assistant.

Even the table is not yet well cleaned when she guided us to. My kids are sitting there. She didn't say anything but directly sprayed the cleaning liquid over my kid's head. And she asked me what i would like to order to drink when she is wiping. It is unprofessional and unrespect to try to take an order when you are not focused on your customers. I am wondering why this 5 star hotel can offer this service specially wondering this unprofessional assistant lady. Is there something wrong with you??

I ordered 2 glasses of milk for my kids.   They sent me 2 small milk jars , but we didn't order tea?!   So what is this for?!   And I try to ask someone to change.   However, over 15 minutes, there was no one answering,  i am pitty sure they both see i am asking for assistance !!!!!! 


Buggies service: When we ask for the buggie, the guy standing there tells us to walk as it's very near ?! Haha, that's so funny! everybody keeps faking us like a fool. You prepare this service and when I come though , you ask me to walk. what do you mean?! 



What a ******* experience ever!   I will never recommend this hotel to any Chinese/Asian face people!! Never waste your money to someone who dont care for your stay! 


Message to Jumeirah Beach Hotel : If you are not ready to open for Chinese people, please close your reservation ! don't try to accept our money then give me this ******* service!  It is terrible that I pay money to let me be bullied 😔  Otherwise , please send your service peoples for proper service training.

There are many choices for breakfast, the service is very good, there is a beach and a swimming pool, and the hotel also has several restaurants. It's about 20 minutes away from the city. I will come again next time, it's great!

Very good. As a family trip, it is very cost-effective to book a room during the period when the exhibition is not held. I did not expect to be able to stay in such a house in this place during the Chinese New Year. The breakfast in the hotel is very good and the service is also excellent. Anoma's smile is so charming. Healing and making people feel at home. The hotel has all the cooking pots and utensils, and there is a small supermarket below. It is very convenient if you want to cook some food occasionally. It seems that many Chinese people don’t know this place to stay. I haven’t met other Chinese people. I highly recommend it. .

The Nepalese brother who checked in was very polite and enthusiastic. The room was also large and spacious, especially the bathroom. The hotel itself is equivalent to a scenic spot, with shopping malls and restaurants inside. The shuttle boat can be hop on and off. Some boatmen are also very enthusiastic to help take pictures and introduce the hotel. If you want to take a longer boat ride to see the hotel as a whole, they will basically agree. I won't say much about the strong Arab style. I personally like it. There are Arab snacks and tea in the small villa for free. The hotel beach is very clean and the water quality is very good. A 7-star hotel looks more tasteful and filmy. Overall, it was a very good experience, worth staying again, and it is recommended to stay for two nights or more.

The room was spacious, the bed comfortable, the facilities well-equipped, and the style unique to the hotel. The service was attentive and the communication was patient. The canal boat dock is right inside the hotel, and it's close to the Kasbah Market and the Kasbah shuttle bus. The breakfast buffet was excellent. The experience exceeded my expectations.

📍 Located next to the Burj Al Arab in Dubai, the four major hotels are connected by water and land. The overall building is a castle-style building. There are beautiful cars and beauties everywhere. Most of them are white people, and there are very few Chinese. You can take a free boat tour around the four major hotels, sunbathe on Jumeirah Beach (water and popsicles 🆓, you can scan the code to order next to each lounge chair), visit the Jumeirah Castle Market 🏰, and children can play in the kids club (various activities will be organized, and the custody 🆓 will be until 6 p.m.). The children's outdoor swimming pool is 50cm deep and has several security guards.
🛏️ Renovated in 2019, Middle Eastern style (heavy furniture, a bit flashy), the room is cleaned twice a day, and beach shoes and beach bags are provided in the room. Note that the wedding anniversary is upgraded to a suite, and a New Year gift box 🎁 (red envelope + luggage tag), children's gift package (sun hat, arm swimming ring, sketchbook and crayons), chocolate cake and fruit plate are provided.
🍳There are two breakfast restaurants, one in the main restaurant and one by the swimming pool.

A day before check-in, they called to inquire about personal preferences, and a dedicated staff member even connected with me on WeChat to provide support throughout my stay. The hotel has an air of luxury and grandeur; the high ceilings in the room gave the impression of staying in a palace. The city view from the room was also very nice.

Overall, the hygiene and environment were satisfactory. With two swimming pools, it never felt too crowded.

There are just two minor points for improvement:

First, as check-in is only at 3 PM, we waited in the lobby after completing the initial check-in. We made eye contact with staff multiple times during this wait. It would have been much better if they had offered a glass of water or even a simple greeting.

Secondly, the room's soundproofing isn't great. It wasn't an issue during the day, but at night, with the lights off, I could clearly hear a phone vibrating in the adjacent room. Perhaps providing earplugs would be a good idea.

A family of five with a dog had a very good stay during the Spring Festival. I highly recommend this place for families with children. We booked a three-bedroom apartment with a large living room and a round dining table. It was very spacious and convenient to have a kitchen. We cooked dumplings in the kitchen when we were staying up late.

Geographically, Huacheng Square is across the street and Guangzhou Tower is within walking distance. There is an ole supermarket downstairs and many food options nearby, all within walking distance.

There is delicious sweet water every night, and a small cake was given on New Year's Eve. I especially want to mention that the hotel is very soundproof. I can't hear any sound from outside or the next room, and the sleep quality is great. The housekeeper Vivian's service is very considerate. She added WeChat before arriving and sent fruit. She would ask about the stay experience every day, and the takeaway would be delivered to the door. She also called the front desk to send any service in a timely manner. Seeing that we wanted to drink tea, she directly moved a box of water to us. It was very comfortable to stay. I will choose this place next time I come to Guangzhou!

The location of the hotel is very convenient, convenient transportation, beautiful environment, complete facilities, thoughtful service, exquisite and comfortable rooms, suitable for business and sightseeing customers. A little expensive, this is London!

The location is very convenient, I always walk to the store and walk to Harold. The hotel room is a typical not-so-large room in London, but the magnificent room I live in is almost the same.

Jumeirah

Columbus

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