Name: Shiraraso Grand Hotel
Address: Shirahama, Japan
Rating: 9.3

Japan

Sapporo

Osaka

Shirahama

Hiroshima

Tokyo

Kanazawa

The Sapporo Grand Hotel boasts an excellent location. Established in 1934, it was situated directly opposite the then-prefectural government office, likely to accommodate officials visiting Hokkaido for business.

The hotel has a classic, vintage feel; from its decor to the elevators, everything takes you back many years.

If you've booked an executive room, you can check in on the 4th floor and are allowed an early check-in. Otherwise, the main lobby strictly enforces the 3 PM check-in, which can be a bit inconvenient.

The hotel's ventilation system isn't the best, as there was a noticeable odor in the hallways.

The internet connection was only decent in the mornings, becoming quite slow and laggy in the evenings.

The room cleanliness was good, and the bed and pillows were comfortable. The Bvlgari toiletries were a pleasant surprise.

The executive lounge was excellent, offering food and drinks from 10 AM until 8 PM.

An airport bus stop is conveniently located right outside the hotel. However, be sure to plan your departure time carefully, as the journey to the airport takes 1.5 hours.

Stayed in Sapporo Park Hotel for 3 nights.  I stayed in the park view room and it was stunning. The service is excellent and the breakfast is one of the best experiences of my whole trip. The only thing I think would be better is the pillows were too soft for me. I’ll definitely will stay in Sapporo Park Hotel again when I go Sapporo next time.

I hadn't come across this hotel during my initial research back home. It was a last-minute booking for a two-day stay in Umeda, and to my surprise, I was incredibly satisfied.

I had booked a standard twin room, but to our delight, we were upgraded to a triple upon check-in. With my 9-year-old, having three beds was perfect, ensuring everyone got a good night's sleep.

The hotel's location is also excellent and easy to navigate. Although it's a short distance from JR and other train lines, you can easily enter an underground passage just outside the hotel. This means you're protected from rain and sun, and within minutes, you can reach major department stores like Hankyu, Hanshin, Daimaru, and Yodobashi Camera.

A major plus is the Kansai Airport limousine bus stop, located extremely close to the hotel. Buses are frequent, rarely crowded, and provide a comfortable and efficient journey.

The hotel offers complimentary drinks all day. In the afternoons, they serve afternoon tea and alcoholic beverages, and in the evenings, even rice and pickled side dishes are available.

On the top floor, there's also a hot spring bath (onsen).

My only regret is forgetting to take photos! If I had, Picture 1 would feature the complimentary late-night snack, Picture 2 the afternoon drinks, and Picture 3 the nearby Hanshin Department Store. I genuinely regret not having booked my entire stay here. Highly recommended!

I visited once in the summer of 2019 while pregnant with my second child, and it was a wonderful experience. The place was beautiful, clean, with excellent service, and the food served was delicious. This year, with my younger child grown, we wanted to revisit and relive those memories, but it was quite disappointing.

The room was untidy, and the cleanliness had significantly deteriorated. Sleeping on the tatami, I woke up at 4 AM due to intense itching on my left shoulder, neck, and side. I suspect it was fleas, perhaps from the old tatami mat or mattress, as I tend to sleep on my left side. I didn't get any good sleep that night.

The food quality had drastically declined; it felt like eating in a large cafeteria. The restaurant staff's attitude was also quite perfunctory; not outright rude, but it left a very poor impression. The humble service, smiles, and respect we experienced during our first visit were completely absent.

We stayed for two days, and Saturday, our second day, was even worse. The Japanese dinner was supposed to be served course by course, meaning one dish at a time, with the next served only after the current one was finished, a plate per person, paced according to the guest's eating speed. Instead, a small dish was served to everyone, which we quickly finished. We tried to ask for the next course, but it didn't come. We were left waiting awkwardly for a long time, and then only a tiny bit more food would arrive, which we'd devour instantly. Then we'd be back to staring with pleading eyes, practically begging for more food.

Finally, we realized that it wasn't about our table finishing a dish before the next was served. It was a mass cafeteria system, with over a dozen tables and families. Dinner started promptly at 5:30 PM, and even if we ate quickly, we had to wait for all the other tables to finish their first dish. Then, a cart would be brought out, and all tables would be served the second dish simultaneously. We were all separate parties, but families with kids who ate faster still had to wait for groups that were drinking to finish their first course before our second dish arrived. This is absolutely not Japanese dining service; it's a completely militarized cafeteria system. You have to wait for all fifteen-plus tables to finish their first course before the second one is served. Traditional Japanese meals are usually served individually, often in small portions. Here, if you eat quickly, you'll be left with nothing, just sitting there watching others drink and chat. Their 'Japanese' style amounts to serving you a single bite, and once you're done, you just stare at everyone else, because you won't get a second portion until they decide it's time. Having degenerated to this point, I will never eat their food again. It was sheer torment.

The hotel's direct access to the beach right downstairs is a definite geographical advantage. We might consider staying here again if the kids specifically want to play in the sand, but if they're not keen on the beach, I will definitely not return. What a pity! I wanted to find a photo to post, but frankly, there was nothing worth sharing. Perhaps I should just post a photo of the broken TV, which they claimed had a loose connection and needed the cabinet dismantled for repair.

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