Name: Four Seasons Hotel Dubai International Financial Centre
Address: Dubai, United Arab Emirates
Rating: 9

China

Macau

Hangzhou

United Arab Emirates

Dubai

United Kingdom

London

United States

New York

Indonesia

Bali

Four Seasons truly lives up to its reputation as a classic luxury hotel. The facilities and environment are impeccable. The outdoor pool downstairs is fantastic, and the service is exceptionally thoughtful. Especially when traveling with children, the hotel's extra bed was incredibly accommodating, which really earned our full appreciation. The location is also superb, making it extremely convenient for shopping and getting around.

The Four Seasons Hotel at Hangzhou Centre truly stands out as a leading example among five-star hotels—a cut above the rest. The entire staff is exceptionally well-trained—courteous, attentive, and thoroughly professional. Special mention must go to Ms. Hou, the manager from Hong Kong, who was absolutely outstanding. She takes genuine care in ensuring every guest feels valued, and I often noticed her making thoughtful rounds to ensure everything was perfect. Her warm conversations with guests added a personal touch that made my stay truly memorable.

The hotel is impeccably clean and thoughtfully designed, emphasising both comfort and elegance. Upon entering my room, I was impressed by how pristine and well-kept everything felt—almost as if it were brand new. And the towels—plush, luxuriously soft, and clearly premium—really summed up the attention to detail that sets this hotel apart. It’s that level of quality that truly makes the Four Seasons a standout, even among the finest hotels.

Highly recommended! 👍

I brought my mother to Hangzhou, and we chose to stay at the Four Seasons Hotel. This hotel left a very deep impression on me and created many interesting memories.

**Service:** Before arriving, I had considered canceling my Four Seasons reservation, partly because the previous hotel we stayed at was so incredibly comfortable. It had unbeatable views, excellent service, and was only a fifth of the price of the Four Seasons... Later, a Four Seasons staff member called me, rekindling my interest in the trip.

Upon arrival, the Four Seasons' service certainly did not disappoint. The lobby supervisor knelt down to speak with us (as we were seated on a low sofa) and carried our luggage all the way to our room. During our stay, they helped us book a travel photoshoot and a reservation at Jin Sha restaurant, among other services. They also drove us around the Four Seasons garden in a lovely little red car, satisfying our curiosity as guests. In the evening, when we went out, a young man from the lobby even gave me mosquito repellent and reminded us to use it. The cleaning staff were also very friendly and always accommodated our requests. Every time we returned, the room was neat and tidy, thank you all very much!

The only thing I was dissatisfied with was the 'teacher' of Song Dynasty culture. She was responsible for demonstrating tea brewing and calligraphy to guests. The hotel supervisor said this experience didn't require an appointment and was first-come, first-served. I arrived with my 70-year-old mother at 3:05 PM, and she shooed us away, saying she had an appointment at 3:30 PM... Huh? Wasn't it first-come, first-served? Why would she shoo guests away? After we insisted, she reluctantly agreed, then rushed through the demonstration in about 9 minutes. Her service attitude was a complete opposite to that of the hotel's other staff.

**Ambiance:** The environment is exquisite and clean, a luxurious blend of American and Chinese styles. We were very interested in the hotel's architecture, for example, where did those massive wooden beams come from? How were they pieced together? Unfortunately, the hotel didn't provide any related information or explanations.

**Facilities:** The use of solid marble and wood is impressive. Although built in 2010, the quality is still excellent. The rooms have smart toilets with heated seats, unlike the cold seats at the West Lake State Guest House. The bathtub is very comfortable with an integrated headrest, and dried chrysanthemum flowers are provided for bathing in the summer. The SPA facilities are very comprehensive, with a layout resembling an alchemy chamber from a cultivation novel. A small stream runs beneath thick stone slabs, with massage rooms on both sides. The heavy iron door leads to a private area complete with a toilet, shower, and hot spring pool, offering excellent privacy.

The dim sum lunch at Jin Sha restaurant, the crispy chicken, and the West Lake sweet and sour fish were especially delicious! My mother particularly loved the sweet and sour fish and even finished all the sauce.

Breakfast was decent but unremarkable. The space was too small, and the flow for getting food was very poorly designed. Everyone had to queue in the corridor to get dishes, which felt unrefined and lacked the grandeur expected of a luxury hotel. It didn't match the hotel's prestige, and I suggest improvements.

Overall, we were satisfied. If 100 is a perfect score, we'd give it a 95.

The room was very comfortable, the bed was a little too high, but the hotel's breakfast was a little bit inferior to the Four Seasons brand in terms of price. Even though it was the off-season, the hotel's dishes should not be like this. The food and drinks this time were disappointing.
The good news is that there are resident singers in the bar, and smoking is allowed~

Very good experience, living in a suite, the room is very large, there are many restaurants around the hotel, but the swimming pool is under maintenance, the hotel is free to pick up and go swimming in other hotels.

Four Seasons

Columbus

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