Name: Best Western Dundee Woodlands Hotel
Address: Dundee, United Kingdom
Rating: 8.1

Canada

Toronto

United Kingdom

Bournemouth

Dundee

Sweden

Gothenburg

Southport

United States

Fruitville

It was a good experience overall, however, it could improve on kitchen utensils, parking facilities and more importantly, keep the noise down during housekeeping.

Booked as a last minute, lovely hotel.. Reception staff could not of been more helpful.  We got upgraded to a sea view, and the room was spacious & lovely. .. there’s a lovely grandness to the hotel , so I felt sad that  the smallest of Maintenon  job that I noticed  let it down, for example , the conference  room opposite the reception curtain we’re hanging  off  it’s rail.  So simple to rectify I’m sure. 
Bar drinks,  VERY overly priced .
Didn’t use the Spa as closed at 6pm . 
I would return to this hotel., as stated the reception ladies were smiley, & helpful.

The welcome during check-in needs to be reviewed.
I didn't have breakfast, only dinner. A fruitless discussion began, and the receptionist actually noted that there was no breakfast, but only dinner...
No one explained how the hotel worked, where the restaurant was for dinner, and I just asked what time it was.
I felt out of place.
I had two bags upon arrival, I struggled to get in, and no one was there to help...
My English wasn't great, but I made the effort to communicate.

On the other hand, the waiters in the evening restaurant were kind, pleasant, and attentive. Bravo!

Check-out was much better, and they were understanding. Nothing to complain about. They always had a smile.

The hotel is very clean, nothing to complain about.

Always my first port of call when flying to Dundee.  Stayed many times never been disappointed 
Many things to admire about the hotel but the friendly welcome from receptionist Lesley is a treat after a long day travelling. 

Hotel was very nice and tidy, staff was great and food was lovely. Swimming pool was nice and warm aswell

BW Signature Collection

Columbus

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