Days Inn by Wyndham Brampton

The accommodation provides good breakfast and comfortable beds, with convenient location and friendly service. However, some guests mention the need for more variety in the breakfast options.

I dusted. Old coat of dust on all surfaces. Long black hairs in bed. Caked up chamber of coffee maker where water goes. Hair and dirt in towel section under sink. Mould surrounding tub. Caked grunge in microwave. Lamps were unplugged and when plugged on in the socket was all loose and sparked twice. Broken hair dryer with fully caked dirt in the mesh, had to go buy one. No offer to immediately address, likely because I only there one night. My laptop refused to connect to the wifi stating unsafe with warnings I could not bypass. Normally the warnings are easy to bypass. This one was different than any I have seen. I voiced my complaints about the coffee maker and hair at the front desk as I went out to get coffee at 5:30am as there was no way I was using their coffee maker. Later I voiced the same concerns and included the hair dryer and microwave to a different person including that I would now have to go buy a hair dryer I do not need. The only response I got was that she would make the staff aware. Even after showing her pictures of everything. I said I think I deserve some form of compensation, particularly having slept in a dirty bed to wake up to someone elses hairs. She politely offered me a 10% discount on a future stay at their location. No thank you and definitely not a worthy compensation. I asked who I could speak to about this and she said the manager but that he was not available. She seemed very reluctant to give me his information and it was like prying teeth for her to finally give me his business card. I sent a respectful email to Sandy Dhaliwal, manager explaining everything and that I much prefer communication vs bad reviews. No response. Would not recommend. Ever.

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