Sheraton New Caledonia Deva Spa & Golf Resort

Paradisiaque

I have been travelling the world since 2009, in that time I have stayed at many hotels. I can honestly say this is the worst hotel/resort whatever you wish to call it I have ever stayed at. There is a zero care factor at this Sheraton Resort, absolutely zero in every way. We organized with the resort to go for an aerial flight, they confirmed it had been booked in, my partner and I rose early so we would be on time, the driver came to take us to the location and arrived early but when we arrived at the air ***** the company told us the hotel did not book anything so we wasted our entire morning. On another occasion we went to have breakfast at 9:25am in the morning, we arrived at 9:25am into the breakfast room as we sat down one of the staff came over to inform us that the breakfast closes at 9:30am. No one from the hotel has given us any times regarding this, there's no notice of anything. There was also a fan noise in our room which the hotel assured us they had fixed, even still on third day of our stay, it still hasn't been fixed. I would recommend that you reconsider to stay at this hotel, I wouldn't even give it one star, it is the worst hotel/resort I have stayed at, and Sheraton should be embarrassed to have their name attached to this dump. I will never come back here even if the stay was for free.