To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.9
Service4.0
Cleanliness4.0
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All reviews(70)
Positive reviews(21)
Reviews with photos/video(4)
Negative reviews(29)
Anonymous User
Standard Room
Stayed in Sep 2024
Travel with friends
1 review
3.0/5
Posted on Oct 15, 2024
Checked into the hotel, and they claimed we hadn’t paid, when we had the room smelt of cigarette of smoke and there was a sock over the smoke detector.
Response from Property: Dear Guest, Thank you for sharing your concerns. We use feedback such as yours, to continuously make changes to our brand to improve the guest experience. I am truly sorry that your stay fell short of our usual high levels of service and standards. Please accept my sincere apologies. I hope that you will give us the opportunity to better serve you soon. Sincerely, Park Inn by Radisson Bournemouth
Winwin Mak
Standard Room
Stayed in Aug 2024
Business travelers
38 review
4.0/5
Very Good
Posted on Sep 15, 2024
Their room was on the small side but did the job. The room was clean and the bed was comfortable.
Response from Property: Dear Winwin Mak, Thank you for your positive feedback! We will certainly look at your comments and pass them to the relevant teams for them to take action to prevent these matters arising in the future. We do hope that despite this we will see you back to the hotel again. Kind Regards, Reservation Team
Marilyn Q
Superior Room
Stayed in Mar 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 11, 2024
Great location, Fantastic experience, lovely room and staff here!
Response from Property: Dear Guest, Thank you for your positive feedback! We are glad to see that you enjoyed your stay with us! We certainly look forward to welcoming you back again!! Kind Regards, Reservation Team
James Oliver
Superior Room
Stayed in Jun 2024
Business travelers
10 review
2.7/5
Posted on Jul 6, 2024
Staff were poor, quite rude at times, told I was upgraded from a superior room, confident it was a downgrade! Hotel had no food available beyond breakfast. Bar was open for drinks 4hrs per day between 6-10pm. TV in the room didn’t work. Mattress felt 15-20 years old.
Response from Property: Reply from the property:Dear Guest, Thank you for sharing your concerns. We use feedback such as yours, to continuously make changes to our brand to improve the guest experience. I am truly sorry that your stay fell short of our usual high levels of service and standards. Please accept my sincere apologies. I hope that you will give us the opportunity to better serve you soon. Sincerely, Park Inn by Radisson Bournemouth
Guest User
Standard Room
Stayed in Jul 2024
Business travelers
2 review
2.0/5
Posted on Sep 1, 2024
Most terrible place i have booked,very dirty carpets
Response from Property: Dear Guest, Thank you for sharing your concerns. We use feedback such as yours, to continuously make changes to our brand to improve the guest experience. I am truly sorry that your stay fell short of our usual high levels of service and standards. Please accept my sincere apologies. I hope that you will give us the opportunity to better serve you soon. Sincerely, Park Inn by Radisson Bournemouth
mohita
Standard Room
Stayed in May 2024
Couples
2 review
4.0/5
Very Good
Posted on Jun 30, 2024
Breakfast was good.
Response from Property: Dear Guest, Thank you for your positive feedback! We are glad to see that you enjoyed your stay with us! We certainly look forward to welcoming you back again!! Kind Regards, Reservation Team
firat
Superior Room
Stayed in Aug 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Oct 21, 2024
Best hotel
Response from Property: Dear Firat, Thank you for your positive feedback! We are glad to see that you enjoyed your stay with us! We certainly look forward to welcoming you back again!! Kind Regards, Reservation Team
tcw172
Standard Room
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The room is large, tidy and well-equipped. Although the environment is nothing special, it is definitely worth staying.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your positive feedback! We will certainly look at your comments and pass them to the relevant teams for them to take action to prevent these matters arising in the future. We do hope that despite this we will see you back to the hotel again. Kind Regards, Reservation Team
Guest User
Standard Room
Stayed in Jul 2024
Travel with friends
1 review
0.5/5
Posted on Sep 14, 2024
Very disgusting, avoid.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for sharing your concerns. We use feedback such as yours, to continuously make changes to our brand to improve the guest experience. I am truly sorry that your stay fell short of our usual high levels of service and standards. Please accept my sincere apologies. I hope that you will give us the opportunity to better serve you soon. Sincerely, Park Inn by Radisson Bournemouth
Guest User
Standard Room
Stayed in May 2024
Couples
53 review
5.0/5
Outstanding
Posted on Aug 17, 2024
Cheap price and good location
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your positive feedback! We are glad to see that you enjoyed your stay with us! We certainly look forward to welcoming you back again!! Kind Regards, Reservation Team
Guest User
Stayed in Feb 2025
Couples
4.0/5
Very Good
Posted on Mar 26, 2025
My review is written with price in mind. This is a low cost place to stay in Bournemouth and it was perfectly adequate. Yes bathrooms are compact but this didn’t worry us. The bathroom was spotlessly clean. The bed was huge in the room and comfortable. Yes there are scuffs on the walls and doors and my bedside light was not working. The carpets could definitely do with a clean. Overall I liked the location just a quick walk from the beautiful beach. We walked into town every evening and back. About a 20 minute walk each way. The staff were friendly and accommodating. With a few maintenance upgrades this place could be amazing but for the price paid I was happy and I would return.
Guest User
Stayed in Feb 2025
Business travelers
1.0/5
Posted on Mar 26, 2025
Work had booked this hotel for my three nights business trip. On arrival there was a lady who wanted her room changed as it was dirty. The service desk was dusty and the computer keyboard was filthy. The receptionist insisted that I give my personal credit card to pay for the three night stay in full, I showed him the confirmation email that the company credit card had been used as the guarantee and payment would come off this card. I offered to pay for the one night and asked if they would take the other two from my work, he declined this option and came across quite rude. I decided to take myself away from the situation but reiterated I would be reviewing the lack of reasoning with this hotel. Tip… give your service desk a damn good clean, it really is unacceptable for paying guests to look at!
Guest User
Stayed in Feb 2025
Other
1.0/5
Posted on Mar 23, 2025
This Hotel is a Joke. I cannot understand how it is possible for it to be affiliated to the Radisson/Park inn Chain. Totally run down building in desperate need of Renovation. Although the personnel is friendly minded, they cannot make miracles, therefore they are completely helpless, and they’re highest priority seems to make sure to collect 10£ per day for the ridicolously narrow parking space in front if the hotel. In 5 days the floor of my room was not vacuumed once. Microscopic shower, without water pressure. Safebox not working. Everywhere you look it‘s just rotting away. It was a mistake to book this hotel! Never again. Sorry for the guys who work there.
Guest User
Stayed in Feb 2025
Family
2.0/5
Posted on Mar 17, 2025
I booked 3 rooms for family. We arrived late but were greeted by a member of staff at reception. Our rooms were very similar, with adequate sized bedrooms, but extremely small old-fashioned bathrooms. There was an unpleasant aroma in the bathroom, where the toilet we discovered was blocked. We were assured that it would be sorted when the cleaners arrived. It turned out it was a recurring problem with the plumbing, which all 3 rooms experienced! The rooms are crying out for refurbishment, but they were clean. Breakfast was buffet style with a selection of cooked foods, but the bread was either stale or partly frozen. There was just a small selection of 4 small boxes of cereal and coisants. We checked the restaurant menu for an evening meal, but were told it was closed, due to the chef having broken his back. They were hiring a chef to cook breakfast next morning. There was no milk at breakfast, so why offer cereal! They said they hadn't any, but 10 minutes later, they found some. There was no sign of any management. In conclusion, a poorly run, very tired hotel with no clear person in charge.
Vazon0121
Stayed in Aug 2024
Business travelers
2.0/5
Posted on Sep 14, 2024
Very, very tired hotel in need of a full makeover. Just some of the things observed: Room: Nearly every floorboard squeaked (annoying guests below and either side?) Bedside spot lights didn't work Shower controls - very low cold water pressure led to controls not working properly Tiny shower cubicle Multiple bleach-like stains on the carpet Stained bed linen Basin water pipe hanging off the wall. Elsewhere: Tiny lift. Barely enough room for two persons Emergency exit fire door on 2nd floor stairwell held open with a door wedge for 3 days Bar had run out of both draft lagers. Camden Pale ale was stale. 'Draft' Guinness actually came from cans via a contraption on the bar to suggest it was draft. Roof leaking onto the dancefloor Breakfast full english buffet every day was barely lukewarm