Mango Hill Pondicherry

The accommodation excels in cleanliness, serene location, and excellent staff service. Guests appreciate the well-maintained swimming pool and superior room amenities, offering a comfortable and enjoyable stay.

The Mango 🥭 Hill Hotel 🏨 10 days stay was excellent 👌 customer services I give 10 marks out of 10 marks. Raj Kumar House keeping Manager gave us excellent customer service 👏 👌 👍 kind hard working sincere Honest staff 👏 with excellent services 👏 Dony waiter gave us good services at Restaurant.

Firstly, be clear if this place is in is Tamil Nadu or Pondicherry in your description. If you are going to Pondicherry, please book a good place in Pondicherry. This is far from actual Pondy. The reviews are misleading. Secondly the pictures are not even close to what you see. It is badly maintained, the Thai cottage is not a safe place to stay, the lock was coming off, the balcony railing shaky, below which is the pool not so deep if at all the railing gave away. The balcony furniture had bird droppings which were not cleaned. How to enjoy the view that they show with the shaky railing and dirty furniture. The TV takes ages to switch on, lighting is sad and dull, bathroom is one pathetic place. Broken sink was fixed with tape and clearly visible. No tap. Only option was shower. the bathroom window is a joke. Covered with planks and a curtain which was not fully covered and this faced the platform where people walked. Coming to the hospitality, they don't even know what it means. Waiting 45 mins for toilet paper, had to collect it from reception. Waited an hour and a half for our dinner order. The excuse given was short of staff. The breakfast buffet was ok ok. They can do far better for the amount they are charging. Don't go by the pics. The place is actually not that great at all. When you go on a vacation, the least they can do is make the stay pleasant and stress free. Very few get this point. This place takes it for granted.