Il Convento Dei Fiori di Seta

Guests praise the friendly, professional staff and convenient location. They appreciate the varied buffet breakfast and spacious, clean rooms. However, some mentioned noise from the nearby city center.

We arrived in Bologna by train and got a taxi to the hotel which takes around 15 minutes and costs approximately 20 euro. The check in staff were polite and we left our luggage with them as we arrived early. We went out exploring and came back and our bags had been put in our room. The room was medium sized, clean and there was tea and coffee making facilities although only paper cups provided. We asked for extra pillows as only one each provided and they kindly obliged. The problems arose when we went to use the shower and barely any water came out. We called the receptionist and she came straight up, she said she’d call maintenance. The shower started working all be it very poorly so I told her not to bother as we wanted to go out. When we got back we had no water at all. Luckily we had brought some bottled water so we used this for our kettle and brushing our teeth. The bed was very comfortable and we had a good nights sleep, the air conditioning worked well. The following morning we got up and again no water pressure! Just about enough to brush your teeth, a shower was impossible! This was reported again to the hotel. We even had a neighbouring room knocking on our door asking if we had water as they had none either! This is obviously a major problem this hotel has not addressed. That evening we had a bit of water so I got in the shower which then completely stopped whilst I was covered in soap and my hair full of shampoo. I had to wait 10 minutes for a trickle to come out to rinse myself off! Lucky I don’t have much hair! Our final morning we experienced exactly the same problem. I gave up and didn’t bother plus pointless even asking receptionist as they couldn’t remedy the problem. Breakfast is served in your room which you choose the evening before. First morning we had scrambled eggs and bacon which I found inedible as the eggs were burnt and very hard, this maybe how scrambled eggs are in Italy as my wife pointed out, she was happy to eat them! The following morning we had croissants which were ok. I’d loved to have scored this hotel higher than a two star, however the fundamental of a hotel room is to provide a bed and washing facilities. This hotel only provided us the bed. The city of Bologna is beautiful I will definitely be back however it will be in a different hotel.