Playa Caracol Hotel & Spa
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1 night
1 room, 2 adults, 0 children
All properties in Boca Del Rio
Playa Caracol Hotel & Spa
No. 5 of 4-Star Select Hotels in Veracruz
Av. Mocambo # 526 Col, Collado y, Boticaria, Boca Del Rio, Veracruz, 94293, Mexico
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Highlights
Ideal location
Lots to do
Free parkingAmenities
Outdoor swimming pool
Private beach area
Spa
Massage room
Gym
Private parkingFree
24-hour front desk
Luggage storage
All amenities
Property Description
Located in Boca del Río (Mocambo), Hotel Playa Caracol is within a 15-minute walk of Mocambo Beach and Plaza Las Americas Shopping Mall. This beach hotel is 0.7 mi (1.2 km) from World Trade Center Veracruz and 4.4 mi (7.1 km) from Veracruz Aquarium.
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8.0/10
Cleanliness8.0
Amenities8.0
Location8.0
Service8.0
All 100 reviews
Surroundings
Airport: Veracruz International Airport
(11.2 km)
Landmarks: Verasurf surf school - escuela de surf
(<100m)
Landmarks: Quinta Sobre las Olas
(110m)
Landmarks: Quinta Ulibarri
(200m)
Landmarks: Hermanas Clarisas Capuchinas
(430m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
10
Double Room, 2 Double Beds
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Towels
Balcony
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10
King Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Towels
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Guest Reviews
8.0/10
Very Good
100 reviews
Verified Reviews- Cleanliness8.0
- Amenities8.0
- Location8.0
- Service8.0
Average for similar properties in Boca Del Rio
Lori
June 22, 2025
It was lovely! It cost less than hotels with fewer amenities. I'll definitely stay again!
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Jorge
April 9, 2025
It was nice and clean place, pillows were too hard, place is far from main places
Patricia E
December 2, 2024
The staff was very helpful and pleasant. The grounds were meticulously kept. The property was beautiful.
Charlee
October 13, 2024
Amazing pool. Perfect beach. Room was very nice. The staff did not allow us to bring any food or drink to the pool area. I understand but I think water should be allowed
Andrew
September 5, 2024
The hotel was nice other than 3 things:. 1. A large federal comuser sticker on the front door saying they were shut down. 2. The mold on the bathroom ceiling. 3. The lack of Air Conditioning in the restaurant. Other than that, it is a very nice place to stay.
Rosario
October 18, 2024
The room wasexactly like the picture, very clean. The view to the beach was great.
Moises
April 17, 2024
Great Stay
Beach access, friendly staff, close to many places to shop and eat. Great stay, would recommend.
Barbara
February 11, 2025
Everything was ok
arturo
July 30, 2023
I asked for two glasses of Ice and I was old that i had to purchases some thing in order to get the Ice.
Pool was a little green could use a little maintaince
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Private beach area
Spa
Additional charge
Massage room
Gym
Private parking
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Car rentals
Currency exchange
Conference room
Additional charge
Multi-function room
Children's pool
Playground
Wi-Fi in public areas
Free
Outdoor swimming pool
Spa
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Free
Transportation
Car rentals
Business services
Multi-function room
Fax/copying service
Additional charge
Conference room
Additional charge
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages spoken
Spanish
Food & drink
Snack bar
Bar
Room service
Public areas
No smoking in public areas
Smoking area
Garden
Elevator
Health & wellness
Spa
Additional charge
Beauty and makeup
Gym
Massage room
Foot bath
Activities
Public beach
Beach umbrellas
Private beach area
Cleaning services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for children
Playground
Children's meals available
Children's pool
Accessibility
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra crib: MXN350 (approx. PHP 1,121.34) per person per night |
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Number of Rooms: 21
Phone:+52-2291307272
Located in Boca del Río (Mocambo), Hotel Playa Caracol is within a 15-minute walk of Mocambo Beach and Plaza Las Americas Shopping Mall. This beach hotel is 0.7 mi (1.2 km) from World Trade Center Veracruz and 4.4 mi (7.1 km) from Veracruz Aquarium.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at La Villa del Pescador, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
Make yourself at home in one of the 39 air-conditioned rooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at La Villa del Pescador, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
Make yourself at home in one of the 39 air-conditioned rooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.
Frequently Asked Questions
What’s the cancellation policy at Playa Caracol Hotel & Spa?
The cancellation policy at Playa Caracol Hotel & Spa depends on your room type and booking terms.What’s the cancellation policy at Playa Caracol Hotel & Spa?
What are the check-in and check-out times at Playa Caracol Hotel & Spa?
Check-in at Playa Caracol Hotel & Spa starts from 15:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Playa Caracol Hotel & Spa?
Is breakfast available at Playa Caracol Hotel & Spa?
No, Playa Caracol Hotel & Spa doesn't provide breakfast. Is breakfast available at Playa Caracol Hotel & Spa?
Are pets allowed at Playa Caracol Hotel & Spa?
No, pets are not allowed at Playa Caracol Hotel & Spa.Are pets allowed at Playa Caracol Hotel & Spa?
How do I get to Playa Caracol Hotel & Spa from the nearest airport?
The nearest airport is Veracruz International Airport, located about about 20 mins from hotel by car (11.2 km) away.How do I get to Playa Caracol Hotel & Spa from the nearest airport?
About This Property
| Nearest Airport | Veracruz International Airport |
|---|---|
| Distance to Airport | 11.17KM |
| Average Price From | PHP5455 |
| Hotel Star Rating | 4 |