AC Hotel Veracruz

Mr. Alejandro is very attentive excellent service Ms Claudia greets all guests. Beautiful lady

At first I found the AC Veracruz to be a bit isolated and “cold”, but my attitude changed. We were upgraded from a mini-suite to a full suite and the only room in the hotel with a bathtub. We had a magnificent view and were on the 1st floor, down the hall from the indoor pool. I liked the fact that the stairway was easily accessible to avoid the elevator when just making a quick trip to the lobby. I don’t typically like malls – but the one next door (3 minute walk) had multiple restaurants, including 3 outside, ranging from ok to very good. The manager made sure we got our upgrade even though the suite needed an extra treatment after some mosquitos had visited the previous guests. Thank you Lady Lopez! Now for the not so good – a tiny table on our terrace with only one chair. Overpriced breakfast with a buffet that was not replenished. High standard prices. While the neighborhood was fine, it wasn’t interesting. 5 miles north in the historic center of Veracruz there are numerous abandoned and for-rent apartments and buildings, even overlooking the sea. Veracruz itself is not pretty. 4 stars with an extra star for Mrs. Lopez and our large suite.

The staff for this property were polite and helpful. The rooms were clean - the only issue was limited drawers and hangers for clothes. Only 2 small drawers for the entire room. Had to live more out of suitcase than usual.

Quickly checked in and loved the ocean view from the room. Clean and quiet. No issues.

My girlfriend and I loved the views and spent some time on the patio. The staff were amazing and friendly. The parking lot was very tight and difficult to navigate, but the hotel stay includes valet parking. There was some road work being performed that made access to the hotel a little complicated, but that isn’t the hotel’s fault.