Kuriftu Resort & Spa Bishoftu

We stayed here as part of a family package, which was supposed to include lunch upon arrival, we were told otherwise, only to be informed the next day that lunch was in fact included but no compensation or refund was offered. The overall cleanliness and condition of the accommodation were horrendous. Rooms and beds were not clean, bathroom doors lacked proper privacy, there were insects in the rooms, no heaters were provided despite the weather and there was no internet in our room. Also, the roof leaked when it rained. The gift shop experience was frustrating. Zeina attempted to overcharge us by writing over the price tags with a pen, which felt dishonest. We also experienced pricing dishonesty when ordering food what was quoted by phone didn’t match what the waiter later requested, it felt like instead of being welcomed, people tried to rip us off in any way possible. Also the pedicure was very bad which led to cuts and wounds to one of my family members. To top it off, after checking out we were asked to pay for our stay again, despite having already paid in full through our tour operator on day one. This level of miscommunication shows unprofessionalism and chaos within the management. That said, we did have one standout experience the lunch at the Cabana Restaurant. Abel Tariku and Hasab Akefa gave us a warm welcome and excellent service. The food, prepared by a female chef, was delicious and they even helped clear the table quickly so they could take a memorable family photo for us with the lake in the background. Their hospitality was a bright spot in a disappointing stay.

This was the best stay ever they take care of us so much and I can’t explain how good this was I would recommend this for everybody and the spa hear is amazing

Habtamu was amazing overall everything was great food was good hospitality was good as well I would recommend this place

We had great time in kuriftu and got good customer service from everyone. But above and beyond Yeshitla made our stay comfortable and amazing. Yeshitla assisted us with any and all questions or requests. He even took time to show us around the resort and had us check our room to see if we needed anything additional. Overall such a great stay and sincere and service minded staff. Will definitely recommend friends and family to stay here and hope to be back soon!

The cabana restaurant has excellent service and wonderful 10/10 food. The waiter Ababaw served to a high superb standard would definitely recommend.

Amazing resort set in a fantastic landscape. The rooms are simply gorgeous and authentic with attention to detail. The service is excellent and the staff go over and above to serve. Special call out to Mikhail who serves at the Cabana restaurant who served with a smile and did everything to make our meal experience an excellent one. Took so many pics of the fantastic bird life