Novotel Bishkek City Center
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1 room, 2 adults, 0 children
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Novotel Bishkek City Center
No. 3 of Premium Hotels in Chu
16 Manas Ave, Bishkek, Chu, 720010, Kyrgyzstan
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Highlights
Ideal location
Varied breakfast
Great views
Lots to do
Pets welcomeAmenities
Indoor swimming pool
Sauna
Spa
Massage room
Gym
Car rentals
Bar
Restaurant
All amenities
Property Description
It is our pleasure to welcome you to the heart of Bishkek. Whether you're visiting for business or leisure, our dedicated team is here to ensure your stay is comfortable, memorable, and inspiring. We are proud to offer a modern, warm, and connected space where you can work, relax, and explore the city with ease.
We look forward to making your experience exceptional.
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8.8/10
Really good and comfortable hotel, quite new. Nice location.
All 137 reviews
Surroundings
Airport: Manas International Airport
(29.0 km)
Train: Bishkek Railway Station
(2.3 km)
Train: Bishkek-1
(3.7 km)
Landmarks: Keanu
(300m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Apartment With Queen Room
1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
City view
Toothbrushes
Check Availability
9
Superior Queen Room
1 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
City view
Check Availability
9
Executive Queen Room
1 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
City view
Check Availability
6
Superior Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
City view
Check Availability
9
Executive King Suite
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Check Availability
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Guest Reviews
8.8/10
Very Good
137 reviews
- Cleanliness9.0
- Amenities8.6
- Location8.8
- Service8.8
Average for similar properties in Bishkek
Review summary
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Location: The hotel is conveniently located near the city center, close to malls and restaurants, making it ideal for dining and travel. It's situated in Bishkek, surrounded by supermarkets and offers easy access to transportation.(based on 22 reviews)
Michael C.
July 31, 2025
Absolutely terrible, from service to everything. Forgets to clean room, forgets to do laundry, staff literally entering the room in the evening without permission. Avoid at all cost.
Guest User
May 12, 2025
Amazing stay at Novotel! Breakfast is one of the best I’ve had in Central Asia! Staffs are very helpful and rooms are good and new! Hotel is well maintained as well! Location is good and close to malls nearby
Guest User
April 29, 2025
Pros:
- Good location close to the city center.
- Quite modern architecture and interior.
- Not bad breakfast.
Cons:
- Our rooms were not ready when we arrived around 18:00. At our request, we received welcome drinks as compensation.
- Although we asked for two rooms on the side of the hotel opposite the road, one of our rooms still faced the road.
- Even with the windows closed, the road could be heard at night (7th floor). This worsened our sleep.
- Two types of pillows. One of the pillows was really uncomfortable.
- The air conditioners in both rooms did not work, the remote displays showed an error.
- Quite weak water pressure in the showers.
- The girl at the reception could not give us any documents when we checked out.
As a result, the hotel, in our opinion, does not correspond to the level of 5 stars. Its level is 4 stars.
Ainie Amin
April 19, 2025
The location is somewhat at the fringe of the city centre. Room amenities are very basic.
Miss_eclair
July 22, 2025
Really good and comfortable hotel, quite new. Nice location.
N Lau
June 1, 2025
The offers a wonderful stay with modern and clean rooms, excellent facilities, and a very convenient location. The staff is friendly and attentive, ensuring a comfortable experience for every guest. Highly recommended!
ludwigvmelly
August 28, 2024
Decided to book the same hotel for our return leg after trekking in Karakol. First stay at Novotel was excellent (see my other review) but the second stay was horrible. Check in time was 3pm so we went out for lunch and got back at 3.20pm only to be told that one of the two rooms was not available. Reception staff, Zania, was rude and unapologetic and didn't even bothered to provide an estimated time. Another receptionist told us it would be about 30 mins and they would send the keys to the room. We went into the room and at 4.15pm we called the reception desk and they told us they will deliver the key in 5 mins. 10 mins have passed before the key was delivered. 5-star hotel with poor time management and bad service - no follow up on room key. Other areas were good though EXCEPT front desk staff. Staff at massage/pool were polite, so were the restaurant staff. Please educate your front desk staff especially Ms Zania, as they are the first line of service.
Guest User
February 22, 2025
The food was very very delicious, specially everything with meat , but service is not good , I order one dish and they needed to bring with this tomato salad, I called go room service they told me sorry we forgot we will bring now , but in the end , they didn’t bring it , and an other things I asked to bring toothpaste because they forgot to put during cleaning time , they brought also from 2 times of my callings .. staff in the restaurant are very good , in reception as well but some problems with service they have
Services & Amenities
Most popular amenities
Indoor swimming pool
Sauna
Spa
Massage room
Gym
Car rentals
Bar
Restaurant
Conference room
Additional charge
Multi-function room
Playground
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Indoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Parking
Parking
Transportation
Car rentals
Shuttle service
Additional charge
Front desk services
24-hour front desk
Lockers available
Express check-in and check-out
Concierge service
Safe at front desk
Luggage storage
Wake-up call
VIP check-in service
Languages spoken
English
Ukrainian
Turkish
Russian
Azerbaijani
Food & drink
Bar
Room service
Health & wellness
Massage room
Spa
Sauna
Gym
Public areas
Garden
Smoking area
ATM
Elevator
Cleaning services
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Facilities for children
Playground
Children's meals available
Business services
Postal service
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Accessibility
Accessible rooms available
Safety & security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children under 1 year old | Extra crib: Contact property |
Children 1–3 years old | Extra crib: Free |
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 17 years old and under | US$13.00 (approx. SAR 48.76) per person |
Adult | Buffet:US$25.00 (approx. SAR 93.77) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2019
- Renovated: 2021
- Number of Rooms: 160
Phone:+996-312-988988+996-312-988989+996-770-880745
Email:HA145@accor.com
It is our pleasure to welcome you to the heart of Bishkek. Whether you're visiting for business or leisure, our dedicated team is here to ensure your stay is comfortable, memorable, and inspiring. We are proud to offer a modern, warm, and connected space where you can work, relax, and explore the city with ease.
We look forward to making your experience exceptional.
Frequently Asked Questions
What’s the cancellation policy at Novotel Bishkek City Center?
The cancellation policy at Novotel Bishkek City Center depends on your room type and booking terms.What’s the cancellation policy at Novotel Bishkek City Center?
What are the check-in and check-out times at Novotel Bishkek City Center?
Check-in at Novotel Bishkek City Center starts from 15:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Novotel Bishkek City Center?
What amenities, facilities, and services are offered at Novotel Bishkek City Center?
Popular amenities and services at Novotel Bishkek City Center include Shuttle service.What amenities, facilities, and services are offered at Novotel Bishkek City Center?
Are pets allowed at Novotel Bishkek City Center?
Yes, pets are allowed at Novotel Bishkek City Center, but it’s recommended to contact the property directly to confirm.Are pets allowed at Novotel Bishkek City Center?
How do I get to Novotel Bishkek City Center from the nearest airport?
The nearest airport is Manas International Airport, located about about 38 mins from hotel by car (29.0 km) away.How do I get to Novotel Bishkek City Center from the nearest airport?
About This Property
| Nearest Airport | Bishkek Airport |
|---|---|
| Distance to Airport | 28.98KM |
| Nearest Train Station | Bishkek Railway Station |
| Distance to Train Station | 2.35KM |
| Average Price From | SAR721 |
| Hotel Star Rating | 5 |