Holiday Inn Express Birmingham NEC Reviews

We recently booked 2 rooms. We had the pleasure of staying at Holiday Inn NEC Birm, and we couldn’t be happier with the experience. The warm and welcoming staff made us feel at home when we walked in. The check-in process was smooth and quick, and I was immediately impressed with the hotel's modern, clean, and stylish decor. The room was spacious, comfortable, and beautifully designed, with all the amenities I needed for a relaxing stay. The bed was incredibly comfortable, ensuring a good night's sleep. I also appreciated the attention to detail. One of the highlights of our stay was the breakfast. The selection was varied, fresh, and delicious. The dining area was bright and inviting, making it a great start to the day. The hotel’s location was perfect, with easy access to nearby attractions. Whether you’re looking to explore the city or just relax in a peaceful environment, this hotel offers the best of both worlds. The staff were outstanding – always friendly, professional, and eager to assist with any requests. Their customer service truly stood out and added to the overall positive experience.

Very nice hotel close to the Airport and Train Station (about ~ 30 minutes walk). The rooms are spacious, the staff is very welcoming and friendly and the breakfast was the highlight. So much to choose from (full English buffet style or something sweet or healthy). Would stay again 🙂

My time here was relaxing,I got to rest so much and the breakfast every morning was a plus. I enjoyed every bit of my mornings here. Thank you for having us until another time.

Everything was great about this hotel. Lisa was very friendly and explained everything in details from checkout to breakfast and parking. Parking is paid but had discount so it was £12 a day which is not bad. Breakfast was decent and pancakes were tasty. Overall a good experience and will recommend.

The room was cold and we couldn't get the air conditioning to work, so switched it off to stop the cold air. There was a small convection heater which provided a little warmth. There was an all night party next door, which was still going on at 6am, when I got up. Apart from that, the bed was comfortable, there was a decent shower and plenty of choice for breakfast. I've stayed in HEI before and they're normally pretty reliable.

The decor is refreshingly recent , not something you'd expect all the time at British airport hotels. It was the friendliest check-in experience in a long time. The room was impeccably clean and all the mod cons available . The only downer was the location, it is about 1.5 miles from the BHX airport and in order to get to the hotel you walk past a halting site on one side and a lorry staging post on the other. But hey , you can't have it all. Like with a person - it's what's within that counts.

“My stay at Hotel was fantastic! The staff was welcoming, and the location was perfect for exploring the city.

Booked for 4 people and the room is like a sardines can.. 2 adults 2 children in a double and a aso called double pull out bed that's actually a single. Had previous people's stuff under the bed and an uncleaned toilet. We ended up leaving and finding another hotel as it was just to small.

Ok Normal Hotel

Stayed at this hotel earlier this year but this time the room in the ground floor was a little tired. The bed was too hard and the breakfast was average with hot food only being warm at best.

To have your breakfast there is mission impossible

Very nice I will come back definitely 🥰

Perfect English breakfast at Birmingham. But keep an eye there’s 2 Holiday Inn express at Birmingham. We went to the other Holiday Inn express when we drive our car. So pick the correct postcode when you drive there or Uber there.

A good experience, good facilities with cleanliness. A good choice near the airport. It's just that the neighbourhood is a bit remote, which should be a common drawback for airport hotels.