Rodeway Inn & Suites Birmingham I-59 exit 134

I understand that for an affordable rate I should be able to give up somethings, but this motel was ridiculous. The lobby was closed in 2022 with a pad lock for COVID. We stayed on the second floor and couldn't take the elevator because that would have required to enter the elevator. Large warning on the second floor indicating such. Also gave them an excuse to not serve the continental breakfast advertised on the sign because COVDI. We had to check-in via the very hot "night check-in" We only had one towel in our room. I called the front desk to request more towels. He gave me a stern talking to for calling so late, 8:00 pm, indicating I should have called by 3:00 if I needed service, even though I didn't check in until 7:00 pm. When he found I had just checked in he assured me I should already have clean towels, when I said we only had one, he questioned me how many people we had staying, even though I clearly had made the reservation for 2 adults. After our first night housekeeping knocked on our door, when we were still in they asked if we needed anything and we exchanged dirty for clean towels. Our next 2 days we were out in the morning and they didn't attempt to clean, replenish the bathroom, make bed, etc. I often stay 2 star hotels, and give them 5 star rating, but this is the worst service I've ever had at a Choice Hotel line.

Bag service, also charged more then what the app said we'd pay after taxes and fees.

STAY AWAY- PAY THE EXTRA MONEY IF YOU HAVE TO Absolutely horrible place to stay. The room had no smoke detector, the furniture was beat to crap, the sheets had cigarette holes in them and were dirty, the towels were filthy (all of them), the shower was filthy, the room appeared to had just been smoked in from how horrible the smell was. Terrible experience overall. No backup generator so when the power went out nearby the hotel lost all power.