Sheraton Birmingham Hotel

Yolanda was absolutely wonderful. Lovely way to start my vacation with a friendly smile and a laugh. She went above and beyond to help me and my boyfriend out when an emergency happened with him. The bartender July 28th night was also very friendly, unfortunately I do not remember his name but he was very informative as well. The 15th floor hallway is crazy hot, making the rooms hard to cool down. It didn't get below 69. At least the one elevator that works is the one where you can see outside, that is really cool and a unique feature from other hotels. I chose to stay here because of the price, but mostly because it seemed to be the only hotel around that wasn't crazy expensive that had dinner and a bar open later. I didn't expect to be greeted with such friendly faces. Overnight crew is a bit different... but the morning girls at the front desk are very friendly as well.

Nice hotel but some issues. Visited as part of a conference. Some coworkers had issues with their room cleanliness. Shower was great. Sleep quality would be good but not if your room is near the interstate highway. I just think the staff must be overwhelmed and not able to properly clean rooms. Bath towels and sheets are soft and comfortable. All the staff we encountered were great.

For the price y’all charge ain’t no way these rooms should not have a microwave and water that’s not brown. Theses room should have went for $100 a night at least oooooo and let’s not mention the $30 a night parking it’s bad enough that we are being ripped off with the prices of the rooms but to pay to park and we are styling at the hotel is very diabolical.

A nice facility. It's very spacious with lots of connections to other convenience facilities and restaurants just blocks away. I really enjoyed the event. Taneshia O. was exceptional in her hospitality and for taking care of our concerns. A microwave in each floor would be more in line than just having two for this massive hotel and Convention Center full of activities.

Front desk employee, Enrique Rosario, was outstanding! He welcomed me and gave me personal, unhurried attention even though there was a long line of my colleagues waiting to check in. I don’t know if he gave me a room upgrade but it felt like it! He also gave me a chance to draw for a little special benefit. It was fun after a long flight on a hot day. The only downside of the trip was the food. The buffets were fine, and the salad selections were especially good, but the seated dinner served by the staff was undercooked and cold when we finally received our plates. In fact, it took so long that some of the wait staff thought our table had already been cleared, when we hadn’t been served yet. I had one potato that was black spotted and a cooked carrot that was crunchy. The meat was cold and not very flavorful. The dessert was the strangest thing ever. It was a key lime torte with what I can only describe as a lime jello drizzle. I ate more than I wanted to just trying to figure out what in the world it was! The facility has recently been remodeled, which was very successful. My room was lovely.

This was an awesome stay. The check-in was great. The clerk that checked us in was very friendly and helpful. The valet service was very good as well. India was awesome! Our room was very clean with no complaints. We also had room service which was decent. This is a very beautiful hotel.