Hilton Birmingham Downtown at UAB

Traveled for medical reasons. We had an issue with room, but it was quickly resolved by stuff. Kinda pricey, but the location was within walking distance to hospital.

The hotel was clean and in a great location for the reason I was in Birmingham. It was near to the event that I was attending. The sink in my room had a stopper that prevented the water from escaping when I did not want it to collect in the sink during activities such as brushing my teeth and washing my face. The water was also cold and took an excessively long time to heat up even a little bit. It was not even lukewarm. Therefore, I checked out and was unable to shower. My son actually took a cold shower on a cold day, one of the coldest that we have had in Alabama in a while. I was also awakened by an emergency message and alarm to vacate the building due to an emergency only to learn later that it was a test. I learned this when the fire truck arrived and I heard an employee apologizing for not calling them to let them know that it was only a test. I only stayed overnight so there was no other opportunity for me to get a better impression. The only reason that I did not give a lower rating for the facilities is because once I reported the issue with the shower and sink, they sent a handy man to the room to make the repairs, but my son was already taking a cold shower at the time since we were scheduled to get back home to meet previously scheduled obligations. The staff person who was checking me out said that she couldn't do anything for me because I booked through a third party. However, she did state that she would refund the money that I paid for parking.

Hi we are the Greene-Robinson family. Tracy, Van, and Tamara were at the front desk. They made it easy to check in. Early check in no problem! Hospitality was great! Room was clean. Warm water. Great water pressure. We will stay there anytime we are in Birmingham .

Check in/out was amazing and easy. The hotel was clean, neat and tidy. The employee who most exemplified the standard we were accustomed to was Tracy F. On the phone and in person she exceeded our expectations in every way with care and total respect to our needs.

The hotel was nice, but the staff made it spectacular! Van and Tracy F. at the front desk were so accommodating and helpful, and Jeffrey Lee was so kind and helpful in driving my father to and from his surgery and the doctor's office with their shuttle service. This was the best place to stay for surgery or medical needs, and we will definitely be back!

Noisy Stay – Ask for a Room Away from the Road I stayed at the Hilton at UAB Birmingham for one night on July 12th as part of an airline crew layover. The room was decent overall, but facing the main road was a big problem. The noise was nonstop—motorcycles, loud music, sirens—well into the night. It made it tough to get any real rest. The room itself is starting to show some wear and tear, and the air conditioning struggled to keep up, which didn’t help. If you’re staying here, I strongly recommend asking for a room on the quieter side of the building. Otherwise, bring earplugs.