Am Räschen 2, Bergneustadt, North Rhine-Westphalia, 51702, Germany
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Located in Bergneustadt, PHÖNIX Hotel is a 1-minute drive from Bergisches Land Nature Park and 7 minutes from Aggertalsperre. This spa hotel is 4.6 mi (7.4 km) from Gumbala Water Park and 4.8 mi (7.7 km) from Eckenhagen Monkey and Bird Park.Show More
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Highlights
Free parking
Varied breakfast
Airport drop-off available
Lots to do
Pets welcome
Amenities
Conference room
Private parkingFree
Massage room
Indoor swimming pool
Restaurant
Hiking
Spa
Airport drop-off
All Amenities
Property Description
Located in Bergneustadt, PHÖNIX Hotel is a 1-minute drive from Bergisches Land Nature Park and 7 minutes from Aggertalsperre. This spa hotel is 4.6 mi (7.4 km) from Gumbala Water Park and 4.8 mi (7.7 km) from Eckenhagen Monkey and Bird Park.
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4.1/5
Very Good
Excellent view, excellent food and excellent service
All 23 Reviews
Surroundings
Landmarks: Jägerhof Bergneustadt
(470m)
Landmarks: Evangelisch-Freikirchliche Gemeinde Hackenberg
(540m)
Landmarks: SSV 08 Bergneustadt
(550m)
Landmarks: Spielplatz Talstraße
(620m)
Landmarks: Kirchengemeinde Bergneustadt
(660m)
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Rooms
Guest Reviews
Services & Amenities
Policies
9
Standard Double Room
1 King bed
Non-smoking
Private bathroom
Towels
Private toilet
Shampoo
Room Details
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1
Family Quadruple Room
1 King bed and 1 Sofa bed
Non-smoking
Private bathroom
Towels
Toothbrushes
Private toilet
Room Details
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1
Deluxe Double Room with Park View
1 King bed
Non-smoking
Private bathroom
Towels
Toothbrushes
Private toilet
Room Details
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5
Standard Single Room
1 Single bed
Non-smoking
Private bathroom
Towels
Private toilet
Shampoo
Room Details
Check Availability
4
Family Triple Room
1 King bed and 1 Sofa bed
Non-smoking
Private bathroom
TV
Towels
Toothbrushes
Room Details
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6
Comfort Double Room with Park View
1 King bed
Non-smoking
Private bathroom
TV
Towels
Garden view
Room Details
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Guest Reviews
4.1/5
Very Good
23 reviews
Verified Reviews
Cleanliness4.1
Amenities4.1
Location4.1
Service4.1
Average for similar properties in Bergneustadt
Most Mentioned
AI Summary
The hotel boasts a modern, clean pool and sauna with mountain views. It offers delicious breakfast and spacious, well-maintained rooms. Its friendly staff and peaceful location add to the positive guest experience.
Yousef
June 11, 2024
Excellent view, excellent food and excellent service
Original TextTranslation provided by Google
Birgit
February 22, 2025
Traumhafter Spa-Bereich, traumhafte Aussicht
Bettdecke war im Februar leider zu dünn für mich
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Daniel
February 10, 2025
Ausgezeichnet
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Lydia
January 27, 2025
Ich war eine Nacht im Hotel, mir hat alles super gefallen. Wellnessbereich perfekt mit Sauna. Alle Mitarbeiter super freundlich, Essen im Restaurant sehr guter Auswahl.
Immer wieder gerne.
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Karina
January 24, 2025
Wir waren sehr zufrieden
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Adolf
November 27, 2024
Alles okay
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Christine
December 18, 2024
Sehr nettes und angenehmes Personal
Sehr gutes Preis- Leistungsverhältnis
Und Frühstücksbüffet
Das Zimmer ist ein wenig in die Jahre gekommen aber sauber
Leider konnte ich aufgrund der persönlichen Umstände Saun- & Schwimmbad nicht nutzen. Öffnungszeiten bis 22:30 wären toll gewesen
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Mario
October 13, 2024
Gerne wieder
Gute, viele Parkmöglichkeiten. Schöner Wellnessbereich. Schönes großes Doppelzimmer. Frische Brötchen vom Bäcker.
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Services & Amenities
Most Popular Amenities
Conference room
Additional charge
Private parking
Free
Massage room
Indoor swimming pool
Restaurant
Hiking
Spa
Airport drop-off
Additional charge
Airport pick-up
Additional charge
Bar
Wi-Fi in public areas
Free
Sauna
Playground
Table tennis room
Billiards room
Multi-function room
24-hour front desk
Conference room
Indoor swimming pool
Restaurant
Spa
Bar
Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Airport drop-off
Additional charge
Airport pick-up
Additional charge
Shuttle service
Additional charge
Business Services
Conference room
Additional charge
Fax/copying service
Additional charge
Multi-function room
Front Desk Services
Safe at front desk
24-hour front desk
Languages Spoken
English
German
Polish
Russian
Turkish
Food & Drink
Room service
Bar
Snack bar
Public Areas
Garden
No smoking in public areas
Picnic area
Smoking area
Vending machines
Elevator
Health & Wellness
Massage room
Hiking
Spa
Sauna
Table tennis room
Billiards room
Cleaning Services
Clothes dryer
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Playground
Accessibility
Accessible rooms available
Safety & Security
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 06:30–11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
StyleBuffet
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Fee: €15.00 (approx. PHP 938.77) per pet per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Cash
Property Description
Number of Rooms: 58
Located in Bergneustadt, PHÖNIX Hotel is a 1-minute drive from Bergisches Land Nature Park and 7 minutes from Aggertalsperre. This spa hotel is 4.6 mi (7.4 km) from Gumbala Water Park and 4.8 mi (7.7 km) from Eckenhagen Monkey and Bird Park.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Satisfy your appetite for lunch or dinner at Panorama Restaurant, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Stay in one of 58 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Phönix Hotel?
The cancellation policy for Phönix Hotel varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Phönix Hotel?
Standard check-in time at Phönix Hotel is 15:00-22:00 and check-out time is 11:00.
Does Phönix Hotel provide breakfast?
Yes, Breakfast is offered at Phönix Hotel. Breakfast option(s): Continental.
Can I bring my pet inside the Phönix Hotel?
Pets are allowed on request at Phönix Hotel. Charges may be applicable.
Is airport shuttle service offered by Phönix Hotel ?
Yes, at Phönix Hotel, an airport shuttle is available. We suggest you call ahead to confirm details.