Phönix Hotel
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1 room, 2 adults, 0 children
All properties in Bergneustadt
Phönix Hotel
Am Räschen 2, Bergneustadt, North Rhine-Westphalia, 51702, Germany
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Highlights
Delicious breakfast
Free parking
Airport drop-off available
Lots to do
Ideal locationShow more
Amenities
Indoor swimming pool
Hiking
Sauna
Spa
Massage room
Private parkingFree
Airport pick-up
24-hour front desk
All amenities
Property Description
Located in Bergneustadt, PHÖNIX Hotel is a 1-minute drive from Bergisches Land Nature Park and 7 minutes from Aggertalsperre. This spa hotel is 4.6 mi (7.4 km) from Gumbala Water Park and 4.8 mi (7.7 km) from Eckenhagen Monkey and Bird Park.
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8.5/10
Very nice and clean hotel - swimming pool is a great adventage of staying here
All 32 reviews
Surroundings
Train: Gummersbach Bf
(8.2 km)
Train: Dieringhausen
(11.6 km)
Landmarks: Jägerhof Bergneustadt
(470m)
Landmarks: Evangelisch-Freikirchliche Gemeinde Hackenberg
(540m)
Landmarks: SSV 08 Bergneustadt
(550m)
Landmarks: Kirchengemeinde Bergneustadt
(660m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Standard Double Room
1 King bed
Non-smoking
Private bathroom
Towels
Private toilet
Shampoo
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1
Family Quadruple Room
1 King bed and 1 Sofa bed
Non-smoking
Private bathroom
Towels
Toothbrushes
Shampoo
Check Availability
1
Deluxe Double Room with Park View
1 King bed
Non-smoking
Private bathroom
Towels
Toothbrushes
Shampoo
Check Availability
5
Standard Single Room
1 Single bed
Non-smoking
Private bathroom
Towels
Private toilet
Shampoo
Check Availability
5
Family Triple Room
1 King bed and 1 Sofa bed
Non-smoking
Private bathroom
TV
Towels
Toothbrushes
Check Availability
7
Comfort Double Room with Park View
1 King bed
Non-smoking
Private bathroom
TV
Towels
Garden view
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Guest Reviews
8.5/10
Very Good
32 reviews
- Cleanliness8.5
- Amenities8.6
- Location8.4
- Service8.5
Average for similar properties in Bergneustadt
Review summary
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Service Quality: Guests frequently praise the hotel's attentive, friendly, and helpful staff. Special requests, such as specific breakfast items, are accommodated. The service quality contributes to a pleasant and relaxed atmosphere in the hotel.(based on 1 review)
Guest User
November 10, 2025
Very nice and clean hotel - swimming pool is a great adventage of staying here
Guest User
June 11, 2024
Ausgezeichnete Aussicht, ausgezeichnetes Essen und hervorragender Service
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Timothy
September 25, 2024
Good reliable hotel on a hill. Not convenient without driving
Ilona
January 24, 2024
Perfect hotel for relaxing. Great SPA. Wonderful view. Tasty food ❤️
Guest User
September 18, 2024
Das Hotel liegt im Norden von Bergneustadt und macht einen recht modernen Eindruck. Es liegt an einer vielbefahrenen Strasse, die meisten Zimmer haben eine "ruhige Lage". Das Zimmer und Bad waren geräumig und machten einen sehr ordentlichen Eindruck. Der Pool und Sauna sind in einem modernen und sauberen Zustand mit Ausblick in die Berge (Pool), Ruhebereiche und Umkleiden mit Spind vorhanden. Das Frühstück war vielfältig und gut (keine Aufbackbrötchen :-)). Auch die Abendmenüs im Restaurant sind zu empfehlen. Der WLAN-Empfang war gut. Ein kleiner Fahrradraum ist vorhanden, hier passen allerdings nicht mehr als 4-5 Räder hinein. Parkplätze sind reichlich vorhanden und kostenlos. Wir werden sicherlich nochmal dort übernachten.
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Jochen
April 11, 2024
Großes, sauberes Zimmer / Badezimmer. Kostenlose Nutzung des Wellnessbereichs (Sauna / Pool). Sehr gutes Frühstück. Kostenlose Parkplätze.
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Frank
December 15, 2023
Da das Wetter am Wochenende nicht mitgespielt hat, haben wir die Saunalandschaft genossen.
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Guest User
January 31, 2023
Der Aufenthalt im Phönix-Hotel - übrigens ein früheres Feuerwehrerholungsheim, das immer noch von vielen Feuerwehren als Tagungszentrum genutzt wird. Die 4 Sterne sind m.E. gerechtfertigt. Gute Arrangements mit vielen inkludierten Extras. Ordentliche Zimmer mit Bademantel und Extrabadetuch. Freundliches und nettes Personal. Schöner Wellnessbereich. Hier zwei Kritikpunkte: das Dampfbad war out of order und die finnische Sauna brauchte lange bis sie die Temperatur erreichte. Das Buffet beim Abendessen und Frühstück war reichhaltig, auf Nachfrage wurden auch Sonderwünsche (Spiegelei) erfüllt. Manchmal waren Dinge aus und man musste das Nachlegen anfragen. Die Weinkarte hatte den Vorteil, dass es jeden Wein als Glas, Karaffe und Flasche gab - das ist selten der Fall. Ein paar nette Features wie der "Beach" mit Strandstühlen konnte jahreszeitbedingt nicht genutzt werden.
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Services & Amenities
Most popular business facilities
Indoor swimming pool
Hiking
Sauna
Spa
Massage room
Private parking
Free
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Billiards room
Table tennis room
Restaurant
Airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Playground
Wi-Fi in public areas
Free
Indoor swimming pool
Spa
Bar
Restaurant
Conference room
Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business services
Conference room
Additional charge
Fax/copying service
Additional charge
Multi-function room
Front desk services
24-hour front desk
Safe at front desk
Luggage storage
Tour and ticket booking service
Languages spoken
English
German
Polish
Turkish
Russian
Food & drink
Snack bar
Bar
Room service
Public areas
Elevator
Vending machines
Picnic area
No smoking in public areas
Smoking area
Garden
Health & wellness
Billiards room
Table tennis room
Massage room
Sauna
Spa
Hiking
Body care
Cleaning services
Clothes dryer
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Playground
Accessibility
Accessible rooms available
Safety & security
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 06:30–11:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineContinental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Fee: €15.00 (approx. NZD 30.39) per pet per night
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Number of Rooms: 58
Phone:+49-226194860
Located in Bergneustadt, PHÖNIX Hotel is a 1-minute drive from Bergisches Land Nature Park and 7 minutes from Aggertalsperre. This spa hotel is 4.6 mi (7.4 km) from Gumbala Water Park and 4.8 mi (7.7 km) from Eckenhagen Monkey and Bird Park.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Satisfy your appetite for lunch or dinner at Panorama Restaurant, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Stay in one of 58 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Satisfy your appetite for lunch or dinner at Panorama Restaurant, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Stay in one of 58 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Frequently Asked Questions
What’s the cancellation policy at Phönix Hotel?
The cancellation policy at Phönix Hotel depends on your room type and booking terms.What’s the cancellation policy at Phönix Hotel?
What are the check-in and check-out times at Phönix Hotel?
Check-in at Phönix Hotel starts from 15:00-22:00, and the standard check-out time is by 11:00.What are the check-in and check-out times at Phönix Hotel?
What amenities, facilities, and services are offered at Phönix Hotel?
Popular amenities and services at Phönix Hotel include Shuttle service.What amenities, facilities, and services are offered at Phönix Hotel?
Is breakfast available at Phönix Hotel?
Yes, Phönix Hotel provides breakfast. Options include Continental. Is breakfast available at Phönix Hotel?
Are pets allowed at Phönix Hotel?
Yes, pets are allowed at Phönix Hotel, but it’s recommended to contact the property directly to confirm.Are pets allowed at Phönix Hotel?
Does Phönix Hotel offer airport transfer services?
Yes, Phönix Hotel offers airport transfer services. Contact the hotel in advance to confirm availability and fees.Does Phönix Hotel offer airport transfer services?
About This Property
| Nearest Train Station | Gummersbach Bf |
|---|---|
| Distance to Train Station | 8.23KM |
| Average Price From | NZD242 |
| Hotel Star Rating | 4 |