SpringHill Suites St. Joseph Benton Harbor
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1 night
1 room, 2 adults, 0 children
All properties in Benton Charter Township
SpringHill Suites St. Joseph Benton Harbor
1255 Cinema Way, Benton Charter Township, Michigan, 49022, United States
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Amenities
Gym
Parking
24-hour front desk
Luggage storage
Tennis court
Restaurant
Conference room
Business center
All amenities
Property Description
Travel in style at SpringHill Suites by Marriott, the all-suite hotel that seamlessly blends design and functionality offering the modern amenities you need to stay refreshed and focused all at an affordable price. Spacious suites and vibrant lobby offer flexible spaces perfect for working, meeting or relaxing.The Springhill Suites in Benton Harbor St. Joseph offers easy access to I-94, its only miles away from Whirlpool Corporate Offices, Lakeland Hospital, Andrews University and Lake Michigan College.Families looking for things to do in the area can visit attractions such as Silver Beach, The Lighthouse, The Carousel, Golf Courses, Wineries, Warren Dunes State Park, Curious Kids Museum and the Krasl Art Institute.
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8.5/10
Cleanliness8.5
Amenities8.5
Location8.5
Service8.5
All 100 reviews
Surroundings
Airport: South Bend International Airport
(51.8 km)
Train: St. Joseph Station
(8.6 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

5
Suite, 1 King Bed With Sofa Bed, Non Smoking (Hearing Accessible)
1 King bed and 1 Sofa bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
TV
Microwave
Check Availability

6
Two Queen Beds Suite With Sofa Bed
2 Queen bed and 1 Sofa bed
No window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
TV
Microwave
Check Availability

4
King Suite with Sofa Bed
1 King bed and 1 Sofa bed
No window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
TV
Microwave
Check Availability

5
Suite, 1 King Bed With Sofa Bed, Non Smoking (Mobility Accessible, Tub)
1 King bed and 1 Sofa bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
TV
Microwave
Check Availability

4
Suite With Multiple Beds And Tub-Mobility Accessible/Non-Smoking
2 Queen bed and 1 Sofa bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
TV
Microwave
Check Availability

5
Suite, 1 King Bed With Sofa Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)
1 King bed and 1 Sofa bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
TV
Microwave
Check Availability

5
Suite, Multiple Beds, Non Smoking (Hearing Accessible)
2 Queen bed and 1 Sofa bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
TV
Microwave
Check Availability
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Guest Reviews
8.5/10
Very Good
100 reviews

- Cleanliness8.5
- Amenities8.5
- Location8.5
- Service8.5
Average for similar properties in Benton Charter Township

AI Summary
The spacious, comfortable beds were praised. Guests appreciated the varied, fresh complimentary breakfast. However, no disadvantages were mentioned.

Anonymous User
May 25, 2023
The breakfast is average, relatively new, but the service inside is average, and the room needs to be cleaned in advance
Original TextTranslation provided by Google

Guest User
September 2, 2025

I booked and prepaid this hotel months in advance for a family trip. Just hours before check-in, Saturday of Labor Day weekend, the hotel informed me that they had overbooked and would not honor my reservation. Instead of arranging a comparable room at another property, I was forced to find my own. This left me scrambling last minute with my family to secure alternate accommodations and absorb the costs myself. Being a holiday weekend, few rooms were available by that time, and everything available was more expensive. Communication was unprofessional and dismissive, and in dealing with the hotel’s GM Tomas since the incident, it’s clear that this property is poorly managed. Travelers should know: if you value reliability, accountability, or basic hospitality, book elsewhere.

Guest User
August 2, 2025

Rooms were not ready at check in and staff were extremely rude. After multiple hours of waiting for the room the room was still not clean and we had to clean the room ourselves.

Guest User
July 2, 2025

We stayed at this hotel with three rooms for four nights (June 26–30). While the hotel itself looks relatively new or recently updated, the customer service was among the worst I’ve experienced in years of business and personal travel. Despite requesting housekeeping every day, we never received fresh towels or basic supplies. We had to go to the front desk multiple times for toilet paper, tissues, and towel exchanges. The front desk staff were dismissive and unprofessional. One person said they would “see” if they could help, but rarely even wrote our room numbers down. We are Bonvoy Members and have stayed in many Marriott properties. This experience was well below standard. The only person who seemed to care about guest experience was the breakfast attendant who, although clearly overwhelmed, did her best. We won’t be returning to this location unless there is clear evidence of a change in leadership and service culture.

Matt
May 28, 2025

Everything was very clean. Only thing I would say is that the hotel wifi was not good

Mahmoud
May 27, 2025

Noisy, reserved two nights cut it short to one night.

Thelonious_G
May 17, 2025

When you first come in, no one is at the desk. You have to call. Turns out they were helping with laundry (!). Rom looks fine. Instructions for logging onto Wi-Fi do not work, needing 2 calls to front desk. Then you discover your microwave is broken. Oops sorry, use the one in the lobby. Otherwise fine. Bed comfortable, room clean, bathroom fine—except it has a barn door—what cruel person puts a barn door on a bathroom?

LICCI
May 19, 2025

Comfortable rooms and great front desk staff!
Services & Amenities
Most Popular Amenities
Gym
Parking
Additional charge
24-hour front desk
Luggage storage
Tennis court
Restaurant
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free

Gym

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Additional charge
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Languages Spoken
English
Food & Drink
Lobby bar
Health & Wellness
Tennis court
Gym
Public Areas
Picnic area
No smoking in public areas
Elevator
Cleaning Services
Clothes dryer
Dry cleaning
Laundry service (on-site)
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Business center
Accessibility
Assistive listening devices
Braille signs
Pool ramp available
Stair-free main entrance
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
If you plan to arrive after 02:00 in the morning on the day following your check-in date, contact the property in advance
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. MXN$1,868.44) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the hotel
- Cash
Property Description
- Opened: 2016
- Number of Rooms: 92
Phone:+1-269-3388300
Email:SPRINGHILLBH@GMAIL.COM
Travel in style at SpringHill Suites by Marriott, the all-suite hotel that seamlessly blends design and functionality offering the modern amenities you need to stay refreshed and focused all at an affordable price. Spacious suites and vibrant lobby offer flexible spaces perfect for working, meeting or relaxing.The Springhill Suites in Benton Harbor St. Joseph offers easy access to I-94, its only miles away from Whirlpool Corporate Offices, Lakeland Hospital, Andrews University and Lake Michigan College.Families looking for things to do in the area can visit attractions such as Silver Beach, The Lighthouse, The Carousel, Golf Courses, Wineries, Warren Dunes State Park, Curious Kids Museum and the Krasl Art Institute.
Frequently Asked Questions
What is the cancellation policy for SpringHill Suites St. Joseph Benton Harbor?
The cancellation policy for SpringHill Suites St. Joseph Benton Harbor varies depending on the type of room and booking conditions.What is the cancellation policy for SpringHill Suites St. Joseph Benton Harbor?
What are the check-in and check-out times at SpringHill Suites St. Joseph Benton Harbor?
Standard check-in time at SpringHill Suites St. Joseph Benton Harbor is 15:00 and check-out time is 12:00.What are the check-in and check-out times at SpringHill Suites St. Joseph Benton Harbor?
Can I bring my pet inside the SpringHill Suites St. Joseph Benton Harbor?
As much as we love pets, unfortunately, we are unable to accommodate them in SpringHill Suites St. Joseph Benton Harbor.Can I bring my pet inside the SpringHill Suites St. Joseph Benton Harbor?
How far is the SpringHill Suites St. Joseph Benton Harbor from the closest airport?
The closest airport is South Bend International Airport, and it is about 34 mins from hotel by car (51.8 km).How far is the SpringHill Suites St. Joseph Benton Harbor from the closest airport?
Is airport shuttle service offered by SpringHill Suites St. Joseph Benton Harbor ?
No, the SpringHill Suites St. Joseph Benton Harbor doesn't offer airport transfer services.Is airport shuttle service offered by SpringHill Suites St. Joseph Benton Harbor ?
About This Property
Nearest Airport | South Bend International Airport |
---|---|
Distance to Airport | 51.85KM |
Nearest Train Station | St. Joseph Station |
Distance to Train Station | 8.63KM |
Average Price From | MXN3589 |
Hotel Star Rating | 3 |