Moon Palace the Grand Cancun All Inclusive
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Benito Juarez
Moon Palace the Grand Cancun All Inclusive
No.13 of Premium Hotels in Quintana Roo
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, Benito Juarez, Quintana Roo, 77500, Mexico
Show on map
We Price Match













Show more
Amenities
Golf course
Sunbathing area
8 Outdoor swimming poolsFree
Private beach area
Snorkeling
Hot springsFree
SaunaFree
Spa
All amenities
Property Description
With a stay at Moon Palace The Grand Cancun - All-inclusive in Cancun, you'll be within a 5-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This all-inclusive property is 11.8 mi (19.1 km) from Delfines Beach and 15.5 mi (24.9 km) from La Isla Shopping Mall.
Show more
8.4/10
Cleanliness8.4
Amenities8.4
Location8.4
Service8.4
All 104 reviews
Surroundings
Airport: Cancun International Airport
(12.4 km)
Landmarks: Moon Palace Cancun - All Inclusive Resort
(<100m)
Landmarks: FlowRider
(190m)
Landmarks: Albercas Moon Palace @Sunrise
(210m)
Landmarks: Centro de Convenciones Moon Palace Arena
(250m)
Landmarks: Mini Golf at Moon Palace
(370m)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies

6
Grand Swim Up Suite
2 Double bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

10
Grand Governor Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

4
Grand Honeymoon Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

5
Grand Deluxe Room With Garden View
2 Double bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

3
Grand Deluxe Garden View-Book 5 Nights, Get 3 Free Nights At Punta Cana
2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

2
Deluxe Room
2 Double bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

5
Grand Family Suite
Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

6
Grand Presidential Suite
Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
8.4/10
Very Good
104 reviews
- Cleanliness8.4
- Amenities8.4
- Location8.4
- Service8.4
Average for similar properties in Benito Juarez

Review summary
Powered by AI
Family-Friendly Environment: Multiple users praised the hotel as a great choice for families, highlighting amenities such as kid-friendly pools, playrooms, and activities tailored for children. Entertainment shows were described as enjoyable and well-organized.

Guest User
April 22, 2025
Great hotel for families. Check-in took a while, but the restaurant food was delicious.
Original TextTranslation provided by Google

Anonymous User
January 17, 2025
The beach was very nice but checkout had to be in person which was a nightmare since it was so far from my room I had to take the golf cart trolly who took me to the wrong checkout building and the line to checkout was ridiculous ! The resort also was way overpriced for the average food and service.

Jay Chan
September 9, 2024
The circus restaurant in the hotel can book the first batch of admission at 18:00. The service is too different.
Original TextTranslation provided by Google

Germantown
March 1, 2023
You should change beds. It is very uncomfortable. I couldn’t sleep at all. I woke up every hour at night.
Also don’t expect to see the ocean.
Views from windows are sucks.

Guest User
August 1, 2025

Tuve una cena increíble en Habibi, el restaurante libanés ubicado en el Hotel Palace Grand Cancún. Desde el primer momento, la atmósfera fue cálida y acogedora. La comida fue simplemente espectacular: auténtica, llena de sabor y perfectamente presentada. Pero lo que realmente hizo que la experiencia fuera inolvidable fue el servicio impecable de Manuel y Jorge. Ambos fueron increíblemente atentos, amables y profesionales. Nos guiaron con excelentes recomendaciones del menú, siempre con una sonrisa y asegurándose de que todo estuviera perfecto durante toda la velada. Su hospitalidad marcó la diferencia y elevó la experiencia a otro nivel.
Translate

Guest User
August 1, 2025

Todo el resort y las amenidades son las perfectas para niñas, el play room con lisset y Cindy fue lo Mejor en atenciones muy amables...
Translate

Guest User
August 1, 2025

Es la primera vez que llegamos a este hotel y comentando con mi marido coincidimos en que tiene todo para divertirte, comer bien y vivir nuevas experiencias. Las diferentes actividades de diversión de Play room fueron suficientes para que mis hijos se la pasaran genial, Cindy, Liz y Karlita que atendieron y jugaron con mi pequeña siempre fueron amables y super serviciales.
Translate

Guest User
August 1, 2025

I love this place it is 100% recommended by me I have been here five times and it has never been a disappointment they treat you so good I also love that there is a playroom to leave your kids I do recommend these three teachers Silvia, Viridiana y Karlita
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Sunbathing area
8 Outdoor swimming pools
Free
Private beach area
Snorkeling
Hot springs
Free
Sauna
Free
Spa
Additional charge
Massage room
Gym
Free
Private parking
Free
Airport pick-up
Additional charge
Car rentals
Bar
Nightclub
Basketball court
Tennis court
Bowling alley
Billiards room
Table tennis room
Restaurant
Cafe
Taxi booking service
Airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Playground
Water park
Free
Kids' club
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Luggage storage

8 Outdoor swimming pools

Private beach area

Hot springs

Spa

Gym

Bar

Restaurant

Conference room

Playground

Water park

Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
8 Swimming pools
Outdoor swimming pool 1Free
Infinity pool
Pool with view
Heated pool
Pool umbrellas
Pool bar
Towels
Pool lounge
No restrictions
Opening times
Business hours
Outdoor swimming pool 2Free
Infinity pool
Pool with view
Heated pool
Pool umbrellas
Pool bar
Towels
No restrictions
Opening times
Business hours
Outdoor swimming pool 3Free
Heated pool
Pool umbrellas
Pool bar
Towels
No restrictions
Opening times
Business hours
Outdoor swimming pool 4Free
Pool with view
Heated pool
Pool umbrellas
Towels
Pool lounge
No restrictions
Opening times
Business hours
Outdoor swimming pool 5Free
Heated pool
Pool umbrellas
Towels
No restrictions
Opening times
Business hours
Outdoor swimming pool 6Free
Heated pool
Pool umbrellas
Towels
Pool lounge
Adults only
Opening times
Business hours
Outdoor swimming pool 7Free
Heated pool
Pool umbrellas
Pool bar
No restrictions
Opening times
Business hours
Outdoor swimming pool 8Free
Heated pool
Pool umbrellas
Pool bar
Pool toys
No restrictions
Opening times
Business hours
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Transportation
Taxi booking service
Car rentals
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Translation tools available
Lockers available
Concierge service
VIP check-in service
Electronic ID reader for check-in
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Spanish
French
Food & Drink
Snack bar
Cafe
Bar
Lobby bar
Room service
Health & Wellness
Billiards room
Table tennis room
Personal trainer
Bowling alley
Tennis court
Golf course
Off-site
Hair and beauty salon
Gym
Free
Massage room
Sauna
Free
Sunbathing area
Foot bath
Spa
Additional charge
Basketball court
Mini golf
Beauty and makeup
Public baths
Free
Body care
Hot springs
Free
Snorkeling
Fitness session
Yoga session
Activities
Eco tours
Nightclub
Public beach
Water park
Free
Beach umbrellas
Private beach area
Gaming area
Fishing
Public Areas
Gift shop
Shopping mall
Non-smoking floor
Water purifier
Elevator
No smoking in public areas
Outdoor furniture
Garden
Smoking area
ATM
Cleaning Services
Clothes dryer
Clothes steamer
Dry cleaning
Ironing service
Laundry service (on-site)
Facilities for Children
Children's meals available
Children's toys
Playground
Childcare service
Additional charge
Kids' board games/puzzles
Kids' club
Business Services
Multi-function room
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Wedding service
Accessibility
Handrails in hallways
Braille signs
Pool hoist available
Handrails on stairs
Pool ramp available
Visual alarm devices in hallways
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & Security
CCTV in public areas
First aid room
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeFull English/Irish
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2017
- Number of Rooms: 1153
With a stay at Moon Palace The Grand Cancun - All-inclusive in Cancun, you'll be within a 5-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This all-inclusive property is 11.8 mi (19.1 km) from Delfines Beach and 15.5 mi (24.9 km) from La Isla Shopping Mall.
Pamper yourself with onsite massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This Art Deco property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at JC Steakhouse, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 9 bars/lounges, or 5 swim-up bars. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 32630 square feet (3031 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 1304 air-conditioned rooms featuring indoor private hot tubs and Smart televisions. Rooms have private furnished balconies. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.
Pamper yourself with onsite massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This Art Deco property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at JC Steakhouse, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 9 bars/lounges, or 5 swim-up bars. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 32630 square feet (3031 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 1304 air-conditioned rooms featuring indoor private hot tubs and Smart televisions. Rooms have private furnished balconies. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.
Frequently Asked Questions
What is the cancellation policy for Moon Palace the Grand Cancun All Inclusive?
The cancellation policy for Moon Palace the Grand Cancun All Inclusive varies depending on the type of room and booking conditions.What is the cancellation policy for Moon Palace the Grand Cancun All Inclusive?
What are the check-in and check-out times at Moon Palace the Grand Cancun All Inclusive?
Standard check-in time at Moon Palace the Grand Cancun All Inclusive is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Moon Palace the Grand Cancun All Inclusive?
What amenities and services are available at Moon Palace the Grand Cancun All Inclusive ?
Moon Palace the Grand Cancun All Inclusive offer top amenities and services include Shuttle service.What amenities and services are available at Moon Palace the Grand Cancun All Inclusive ?
Does Moon Palace the Grand Cancun All Inclusive provide breakfast?
Yes, Breakfast is offered at Moon Palace the Grand Cancun All Inclusive. Breakfast option(s): Full English/Irish. Does Moon Palace the Grand Cancun All Inclusive provide breakfast?
Can I bring my pet inside the Moon Palace the Grand Cancun All Inclusive?
As much as we love pets, unfortunately, we are unable to accommodate them in Moon Palace the Grand Cancun All Inclusive.Can I bring my pet inside the Moon Palace the Grand Cancun All Inclusive?
How far is the Moon Palace the Grand Cancun All Inclusive from the closest airport?
The closest airport is Cancun International Airport, and it is about 18 mins from hotel by car (12.4 km).How far is the Moon Palace the Grand Cancun All Inclusive from the closest airport?
Is airport shuttle service offered by Moon Palace the Grand Cancun All Inclusive ?
Yes, at Moon Palace the Grand Cancun All Inclusive, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Moon Palace the Grand Cancun All Inclusive ?
About This Property
Nearest Airport | Cancun Intl. Airport |
---|---|
Distance to Airport | 12.42KM |
Average Price From | PHP130803 |
Hotel Star Rating | 5 |