Located in Cancun, Moon Palace The Grand Cancun - All-inclusive is within a 15-minute drive of Moon Palace Golf Club and Ventura Park Cancun. This all-inclusive property is 11.8 mi (19.1 km) from Delfines Beach and 15.5 mi (24.9 km) from La Isla Shopping Mall.Show More
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Highlights
Airport pick-up available
Lots to do
Ideal location
Free parking
Excellent service
Amenities
Golf course
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Sauna
Spa
Massage room
All Amenities
Property Description
Located in Cancun, Moon Palace The Grand Cancun - All-inclusive is within a 15-minute drive of Moon Palace Golf Club and Ventura Park Cancun. This all-inclusive property is 11.8 mi (19.1 km) from Delfines Beach and 15.5 mi (24.9 km) from La Isla Shopping Mall.
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4.1/5
Very Good
Cleanliness4.2
Amenities4.2
Location4.1
Service4.1
All 102 Reviews
Surroundings
Airport: Cancún International Airport
(12.4 km)
Landmarks: Moon Palace Cancun - All Inclusive Resort
(<100m)
Landmarks: FlowRider
(190m)
Landmarks: Albercas Moon Palace @Sunrise
(210m)
Landmarks: Centro de Convenciones Moon Palace Arena
(250m)
View on Map
Rooms
Guest Reviews
Services & Amenities
Policies
5
Grand Swim Up Suite
2 Double bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
11
Grand Governor Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4
Grand Honeymoon Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
2
Deluxe Room With Garden View
2 Double bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
7
Grand Deluxe Room With Garden View
2 Double bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
5
Deluxe Room
2 Double bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
6
Grand Family Suite
Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
7
Grand Presidential Suite
Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
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Guest Reviews
4.1/5
Very Good
102 reviews
Verified Reviews
Cleanliness4.2
Amenities4.2
Location4.1
Service4.1
Average for similar properties in Benito Juarez
Most Mentioned
Jay Chan
September 9, 2024
The circus restaurant in the hotel can book the first batch of admission at 18:00. The service is too different.
Original TextTranslation provided by Google
Germantown
March 1, 2023
You should change beds. It is very uncomfortable. I couldn’t sleep at all. I woke up every hour at night.
Also don’t expect to see the ocean.
Views from windows are sucks.
Services & Amenities
Most popular business facilities
Golf course
Off-site
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Sauna
Spa
Additional charge
Massage room
Gym
Private Parking
Free
Airport pick-up
Additional charge
Car rentals
Bar
Nightclub
Basketball court
Tennis court
Bowling alley
Billiards room
Table tennis room
Restaurant
Cafe
Taxi booking service
Airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Children's pool
Playground
Water park
Free
Water slide
Kids' club
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Luggage storage
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Conference room
Playground
Water park
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Rooftop pool
Pool with view
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Valet parking
Transportation
Taxi booking service
Airport pick-up
Additional charge
Car rentals
Shuttle service
Additional charge
Airport drop-off
Additional charge
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Wedding service
Multi-function room
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Luggage storage
Wake-up call
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Lockers available
Languages Spoken
English
Spanish
Food & Drink
Cafe
Bar
Room service
Lobby bar
Snack bar
Public Areas
Shopping mall
ATM
Elevator
No smoking in public areas
Smoking area
Gift shop
Garden
Health & Wellness
Billiards room
Table tennis room
Bowling alley
Tennis court
Golf course
Off-site
Hair and beauty salon
Gym
Massage room
Sauna
Spa
Additional charge
Diving
Basketball court
Snorkeling
Mini golf
Beauty and makeup
Body care
Yoga session
Activities
Nightclub
Private beach area
Fishing
Gaming area
Public beach
Water park
Free
Water slide
Beach umbrellas
Eco tours
Cleaning Services
Laundry service (on-site)
Dry cleaning
Ironing service
Clothes dryer
Clothes steamer
Facilities for Children
Playground
Childcare service
Additional charge
Kids' club
Children's meals available
Children's toys
Kids' board games/puzzles
Children's pool
Accessibility
Accessible rooms available
Braille signs
Handrails in hallways
Handrails on stairs
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire alarm
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Full English/Irish
StyleA la carte, Buffet
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Cash
Property Description
Opened: 2017
Number of Rooms: 898
Located in Cancun, Moon Palace The Grand Cancun - All-inclusive is within a 15-minute drive of Moon Palace Golf Club and Ventura Park Cancun. This all-inclusive property is 11.8 mi (19.1 km) from Delfines Beach and 15.5 mi (24.9 km) from La Isla Shopping Mall.
Pamper yourself with onsite massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This Art Deco property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Caribeño, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 9 bars/lounges, or 5 swim-up bars. A complimentary full breakfast is included.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 32630 square feet (3031 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 1304 air-conditioned rooms featuring indoor private spa tubs and Smart televisions. Rooms have private furnished balconies. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.
Frequently Asked Questions
What is the cancellation policy for Moon Palace the Grand Cancun All Inclusive?
The cancellation policy for Moon Palace the Grand Cancun All Inclusive varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Moon Palace the Grand Cancun All Inclusive?
Standard check-in time at Moon Palace the Grand Cancun All Inclusive is 15:00 and check-out time is 12:00.
What amenities and services are available at Moon Palace the Grand Cancun All Inclusive ?
Moon Palace the Grand Cancun All Inclusive offer top amenities and services include .
Does Moon Palace the Grand Cancun All Inclusive provide breakfast?
Yes, Breakfast is offered at Moon Palace the Grand Cancun All Inclusive. Breakfast option(s): American, Continental, Full English/Irish.
Can I bring my pet inside the Moon Palace the Grand Cancun All Inclusive?
As much as we love pets, unfortunately, we are unable to accommodate them in Moon Palace the Grand Cancun All Inclusive.
How far is the Moon Palace the Grand Cancun All Inclusive from the closest airport?
The closest airport is Cancún International Airport, and it is about 18 mins from hotel by car (12.4 km).
Is airport shuttle service offered by Moon Palace the Grand Cancun All Inclusive ?
Yes, at Moon Palace the Grand Cancun All Inclusive, an airport shuttle is available. We suggest you call ahead to confirm details.