The Westin Resort & Spa, Cancun
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Benito Juarez

The Westin Resort & Spa, Cancun

Boulevard Kukulcan KM 20, Benito Juarez, Quintana Roo, 77500, Mexico
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We Price Match
hotel overview picture
Last booked 54 mins ago
Highlights
Superb views
Free parking
Varied breakfast
Lots to do
Ideal location
Amenities
Golf course
Sunbathing area
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Surfing
Sauna
All Amenities
Property Description
Visit paradise at The Westin Resort & Spa, Cancun, a vacation ownership resort. Nestled on the beach between the Caribbean Sea and a tranquil lagoon, our Cancun beach resort offers the perfect destination for business trips and vacations in Mexico. Just six miles from CUN Airport, our Cancun Quintana Roo resort is a short ride to the aquarium, museums, waterparks, Isla Mujeres, and water activities. Unwind at one of our sparkling pools or on the white-sand beaches then schedule a relaxing beauty treatment at The Heavenly® Spa. Find adventure with a snorkeling trip to the coral reef. Savor delicious cuisine and libations at our on-site restaurants and bars. If you're in Mexico for a conference or family gathering, take advantage of our indoor venues, custom catering, planning services, and event spaces. Kick back in a comfortable guest room or suite with views of the water. All rooms include Westin Heavenly® Beds and free Wi-Fi. Best of all, our Cancun vacation resort does not charge resort or per-person fees.
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7.7/10
Good
Right by the sea. Very beautiful. I will come again next time.
All 49 Reviews
Surroundings
Airport: Cancun International Airport
(11.8 km)
Landmarks: PUENTE CANAL NIZUC
(140m)
Landmarks: Dolphin Beach Point
(660m)
Landmarks: Enfilación Cancún Club Med
(670m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

1 Bedroom Junior Suite, 1 King, Lagoon View
9

1 Bedroom Junior Suite, 1 King, Lagoon View

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
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Ambassador Suite, 1 Bedroom Suite, 1 King, Ocean View
6

Ambassador Suite, 1 Bedroom Suite, 1 King, Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
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Royal Beach Club Two Double Room with Ocean View
1

Royal Beach Club Two Double Room with Ocean View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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Deluxe 2 Double Room with Lagoon View and Balcony
3

Deluxe 2 Double Room with Lagoon View and Balcony

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
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Two Double Room with Lagoon View with Balcony
1

Two Double Room with Lagoon View with Balcony

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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Royal Beach Club King Room with Lagoon View
1

Royal Beach Club King Room with Lagoon View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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Two Double Room with  Ocean View
7

Two Double Room with Ocean View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
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King Room with Lagoon View
8

King Room with Lagoon View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
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Studio with Lagoon View

Studio with Lagoon View

1 Sofa bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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One-Bedroom Presidential King Suite With Balcony And Ocean View
12

One-Bedroom Presidential King Suite With Balcony And Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
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1 Bedroom Master Suite, 1 Bedroom Suite, 1 King, Ocean View
5

1 Bedroom Master Suite, 1 Bedroom Suite, 1 King, Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
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Two Double Room with Ocean View with Balcony
1

Two Double Room with Ocean View with Balcony

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Royal Beach Club Two Double Room with Lagoon View
1

Royal Beach Club Two Double Room with Lagoon View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Two Double Room with Lagoon View
6

Two Double Room with Lagoon View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
Check Availability
Deluxe King Room with Lagoon View and Balcony
3

Deluxe King Room with Lagoon View and Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
Check Availability
King Room with Ocean View with Balcony
1

King Room with Ocean View with Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Deluxe King Room with Ocean View and Balcony
3

Deluxe King Room with Ocean View and Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
Check Availability
Deluxe 2 Double Room with Ocean View and Balcony
3

Deluxe 2 Double Room with Ocean View and Balcony

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
Check Availability
King Room with Ocean View
8

King Room with Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
Check Availability
Two Bedroom Villa with Lagoon View

Two Bedroom Villa with Lagoon View

1 Sofa bed and 2 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
King Room with Lagoon View with Balcony

King Room with Lagoon View with Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Royal Beach Club King Room with Ocean View
2

Royal Beach Club King Room with Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Hide Room Types

Guest Reviews

7.7/10
Good
49 reviews
Verified Reviews
  • Cleanliness7.1
  • Amenities7.9
  • Location8.5
  • Service7.1
Average for similar properties in Benito Juarez
Most Mentioned
AI Summary
The comfortable beds and convenient location near the airport and major attractions were praised. However, guests were disappointed with the expensive, limited breakfast options and problems with ordering.
H‍a‍o‍s‍e‍n‍d‍a‍i‍w‍a‍n‍g
June 18, 2025
The hotel gave me a normal room at first, which was different from what I booked. I had to go back to find it because the corridor was too far away, so I asked him to open a new room for me. As a result, he opened a new room for me. I booked a lake view room, but he gave me a Mandarin one, which I definitely didn't want. Overall, the service was OK, and the price was average for an average hotel.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 17, 2025
設施條件一般,餐廳服務很差,要一杯咖啡,裝做聽不見,其他外國客户(北美),主動點頭哈腰上午問,入住 3 天從沒詢問過,都是自己主動去喊服務員加的咖啡,客房服務衞生打掃不好,礦泉水和部分毛巾不放,打了好幾個前台電話,才有人接,服務員送到房間態度也很惡劣。
Translate
K‍u‍l‍n‍i‍d‍a
May 23, 2025
Good vibes
E‍d‍u‍J‍a‍j‍a‍s
May 10, 2025
You can find cleaner and more modern options. Pay a bit more and go to a better one. First hotel room I see with no lights. Not very clean.
M‍i‍s‍a‍k‍i‍ ‍H‍a‍s‍a‍t‍a‍n‍i
May 7, 2025
This hotel is located on the beach. The room was clean and the shower had good water pressure. You could see the beach from the window and it was a wonderful view! The breakfast was buffet style and the omelettes made right in front of you were delicious. It is easily accessible, about 13 minutes by taxi from the airport, but it takes about 25 minutes by bus from downtown. We stayed at this hotel on the last day of our trip.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
April 22, 2025
Old dirty and dilapidated structure, many parts of the building are abandoned... also in the rooms you can hear everything. Terrible breakfast (only on salty food something decent) non-existent service and staff. The only good ones were the gentlemen who accompany you with the golf cart.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 14, 2025
Right by the sea. Very beautiful. I will come again next time.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 8, 2025
I didn't have time to take pictures of the room. The room was decorated in an old style. It was spacious and echoing. The balcony was large. The water in the bathtub was slightly colored and would be fine after running for a while. The wash basin was not clean.
Original TextTranslation provided by Google

Services & Amenities

Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 10:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeContinental
StyleA la carte
AgeFee
Children 17 years old and under
Contact property
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2018
  • Number of Rooms: 319
Visit paradise at The Westin Resort & Spa, Cancun, a vacation ownership resort. Nestled on the beach between the Caribbean Sea and a tranquil lagoon, our Cancun beach resort offers the perfect destination for business trips and vacations in Mexico. Just six miles from CUN Airport, our Cancun Quintana Roo resort is a short ride to the aquarium, museums, waterparks, Isla Mujeres, and water activities. Unwind at one of our sparkling pools or on the white-sand beaches then schedule a relaxing beauty treatment at The Heavenly® Spa. Find adventure with a snorkeling trip to the coral reef. Savor delicious cuisine and libations at our on-site restaurants and bars. If you're in Mexico for a conference or family gathering, take advantage of our indoor venues, custom catering, planning services, and event spaces. Kick back in a comfortable guest room or suite with views of the water. All rooms include Westin Heavenly® Beds and free Wi-Fi. Best of all, our Cancun vacation resort does not charge resort or per-person fees.

Frequently Asked Questions

What is the cancellation policy for The Westin Resort & Spa, Cancun?

The cancellation policy for The Westin Resort & Spa, Cancun varies depending on the type of room and booking conditions.

What are the check-in and check-out times at The Westin Resort & Spa, Cancun?

Standard check-in time at The Westin Resort & Spa, Cancun is 16:00 and check-out time is 10:00.

Does The Westin Resort & Spa, Cancun provide breakfast?

Yes, Breakfast is offered at The Westin Resort & Spa, Cancun. Breakfast option(s): Continental.

Can I bring my pet inside the The Westin Resort & Spa, Cancun?

As much as we love pets, unfortunately, we are unable to accommodate them in The Westin Resort & Spa, Cancun.

How far is the The Westin Resort & Spa, Cancun from the closest airport?

The closest airport is Cancun International Airport, and it is about 13 mins from hotel by car (11.8 km).

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport11.79KM
Average Price FromPHP19294
Hotel Star Rating4