The Westin Resort & Spa, Cancun
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1 room, 2 adults, 0 children
All properties in Benito Juarez

The Westin Resort & Spa, Cancun

Boulevard Kukulcan KM 20, Benito Juarez, Quintana Roo, 77500, Mexico
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hotel overview picture
Last booked 15 hrs ago
Highlights
Superb views
Varied breakfast
Free parking
Ideal location
Lots to do
Amenities
Golf course
Sunbathing area
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Surfing
Sauna
All amenities
Property Description
Visit paradise at The Westin Resort & Spa, Cancun, a vacation ownership resort. Nestled on the beach between the Caribbean Sea and a tranquil lagoon, our Cancun beach resort offers the perfect destination for business trips and vacations in Mexico. Just six miles from CUN Airport, our Cancun Quintana Roo resort is a short ride to the aquarium, museums, waterparks, Isla Mujeres, and water activities. Unwind at one of our sparkling pools or on the white-sand beaches then schedule a relaxing beauty treatment at The Heavenly® Spa. Find adventure with a snorkeling trip to the coral reef. Savor delicious cuisine and libations at our on-site restaurants and bars. If you're in Mexico for a conference or family gathering, take advantage of our indoor venues, custom catering, planning services, and event spaces. Kick back in a comfortable guest room or suite with views of the water. All rooms include Westin Heavenly® Beds and free Wi-Fi. Best of all, our Cancun vacation resort does not charge resort or per-person fees.
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7.9/10
Good
Great hotel. Right at the beach. Clean rooms. Staff is amazing. Close to the airport.
All 50 reviews
Surroundings
Airport: Cancun International Airport
(11.8 km)
Landmarks: Dolphin Beach Point
(660m)
Landmarks: Enfilación Cancún Club Med
(670m)
Landmarks: Aquamarina
(830m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

1 Bedroom Junior Suite, 1 King, Lagoon View
10

1 Bedroom Junior Suite, 1 King, Lagoon View

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
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Ambassador Suite, 1 Bedroom Suite, 1 King, Ocean View
7

Ambassador Suite, 1 Bedroom Suite, 1 King, Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
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Royal Beach Club Two Double Room with Ocean View
1

Royal Beach Club Two Double Room with Ocean View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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Deluxe 2 Double Room with Lagoon View and Balcony
4

Deluxe 2 Double Room with Lagoon View and Balcony

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
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Two Double Room with Lagoon View with Balcony
1

Two Double Room with Lagoon View with Balcony

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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Royal Beach Club King Room with Lagoon View
1

Royal Beach Club King Room with Lagoon View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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Two Double Room with  Ocean View
7

Two Double Room with Ocean View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
Check Availability
King Room with Lagoon View
7

King Room with Lagoon View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
Check Availability
Studio with Lagoon View

Studio with Lagoon View

1 Sofa bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
One-Bedroom Presidential King Suite With Balcony And Ocean View
12

One-Bedroom Presidential King Suite With Balcony And Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
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1 Bedroom Master Suite, 1 Bedroom Suite, 1 King, Ocean View
6

1 Bedroom Master Suite, 1 Bedroom Suite, 1 King, Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
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Two Double Room with Ocean View with Balcony
1

Two Double Room with Ocean View with Balcony

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Royal Beach Club Two Double Room with Lagoon View
1

Royal Beach Club Two Double Room with Lagoon View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Two Double Room with Lagoon View
6

Two Double Room with Lagoon View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
Check Availability
King Room with Ocean View with Balcony
1

King Room with Ocean View with Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Deluxe King Room with Lagoon View and Balcony
4

Deluxe King Room with Lagoon View and Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
Check Availability
Deluxe King Room with Ocean View and Balcony
4

Deluxe King Room with Ocean View and Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
Check Availability
Deluxe 2 Double Room with Ocean View and Balcony
4

Deluxe 2 Double Room with Ocean View and Balcony

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
Check Availability
King Room with Lagoon View with Balcony

King Room with Lagoon View with Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Two Bedroom Villa with Lagoon View

Two Bedroom Villa with Lagoon View

1 Sofa bed and 2 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
King Room with Ocean View
8

King Room with Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
Check Availability
Royal Beach Club King Room with Ocean View
2

Royal Beach Club King Room with Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
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Guest Reviews

7.9/10
Good
50 reviews
Verified Reviews
  • Cleanliness7.6
  • Amenities7.9
  • Location8.6
  • Service7.5
Average for similar properties in Benito Juarez
Most Mentioned
AI Summary
Conveniently located near the airport and major attractions, the hotel provides comfortable beds and good facilities. However, guests were dissatisfied with breakfast options due to high prices, limited variety, and poor quality.
K‍a‍r‍e‍n
August 21, 2025
This will be the fourth time I have stayed at this hotel and I will say that it's getting old. The resort has five pools that were all hot. The surrounding beach in the area is 20 ft deep and seaweed and you can't enter the water. Also if you can imagine the hotel makes you check out at 10:00 a.m. which screwed up my sleeping pattern for the day of checkout. What hotel makes you check out at 10:00 a.m.? By the way check in time isn't until 4:00. So if you're staying for one day you only get 18 hours of hotel. Some of the rooms are redone and some of the rooms have got the original flooring from when I stay there the first time around 25 years ago. My room had the original flooring. The first room that reception gave me was on the first floor at the absolute end of the resort. The room was run down and the floor looked like it was buckling a little . The second room reception gave me had a foul odor. Food and drinks at this hotel are extremely expensive. I want to say that a margarita is around 13 to 17 US dollars give me a break. Do not order an a la carte breakfast there because they pick it off the buffet and it's going to be cold. I want to say breakfast is 550 pesos a person. Breakfast was fine but nothing special. They don't offer cappuccino or lattes as a courtesy for breakfast. By the way it takes reception around 15 minutes per customer to check you in. I have stayed at this resort a total of four times and I would not go back. The beach is infested with seaweed farther than the eye can see there's no place swimmable by this resort. I would say it was quite disappointing. By the way they have a little market in the resort and a $6 bottle of champagne in Los Angeles cost $53 in their ghastly overpriced market. Very bad value for money. My third room was acceptable. I do have to say I think the rooms are big and the gentleman that checked me on did give me an upgrade to a balcony on the lagoon side so that was something. I paid a round $140 USD a night with tax and really it was a 85 US dollar hotel at best. It doesn't meet Westin standards. There was also an area with a little chip paint in my room but I'm probably being somewhat nitpicky. The light in the room is also not very bright and made it somewhat hard to read.
M‍o‍n‍i‍k‍a
August 3, 2025
Great hotel. Right at the beach. Clean rooms. Staff is amazing. Close to the airport.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 21, 2025
非常好,開心
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H‍a‍o‍s‍e‍n‍d‍a‍i‍w‍a‍n‍g
June 18, 2025
The hotel gave me a normal room at first, which was different from what I booked. I had to go back to find it because the corridor was too far away, so I asked him to open a new room for me. As a result, he opened a new room for me. I booked a lake view room, but he gave me a Mandarin one, which I definitely didn't want. Overall, the service was OK, and the price was average for an average hotel.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 17, 2025
設施條件一般,餐廳服務很差,要一杯咖啡,裝做聽不見,其他外國客户(北美),主動點頭哈腰上午問,入住 3 天從沒詢問過,都是自己主動去喊服務員加的咖啡,客房服務衞生打掃不好,礦泉水和部分毛巾不放,打了好幾個前台電話,才有人接,服務員送到房間態度也很惡劣。
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K‍u‍l‍n‍i‍d‍a
May 23, 2025
Good vibes
E‍d‍u‍J‍a‍j‍a‍s
May 10, 2025
You can find cleaner and more modern options. Pay a bit more and go to a better one. First hotel room I see with no lights. Not very clean.
M‍i‍s‍a‍k‍i‍ ‍H‍a‍s‍a‍t‍a‍n‍i
May 7, 2025
This hotel is located on the beach. The room was clean and the shower had good water pressure. You could see the beach from the window and it was a wonderful view! The breakfast was buffet style and the omelettes made right in front of you were delicious. It is easily accessible, about 13 minutes by taxi from the airport, but it takes about 25 minutes by bus from downtown. We stayed at this hotel on the last day of our trip.
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Services & Amenities

Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 10:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeContinental
StyleA la carte
AgeFee
Children 17 years old and under
Contact property
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2018
  • Number of Rooms: 319
Phone:+52-998-8487400
Email:experiences@westincancun.com
Visit paradise at The Westin Resort & Spa, Cancun, a vacation ownership resort. Nestled on the beach between the Caribbean Sea and a tranquil lagoon, our Cancun beach resort offers the perfect destination for business trips and vacations in Mexico. Just six miles from CUN Airport, our Cancun Quintana Roo resort is a short ride to the aquarium, museums, waterparks, Isla Mujeres, and water activities. Unwind at one of our sparkling pools or on the white-sand beaches then schedule a relaxing beauty treatment at The Heavenly® Spa. Find adventure with a snorkeling trip to the coral reef. Savor delicious cuisine and libations at our on-site restaurants and bars. If you're in Mexico for a conference or family gathering, take advantage of our indoor venues, custom catering, planning services, and event spaces. Kick back in a comfortable guest room or suite with views of the water. All rooms include Westin Heavenly® Beds and free Wi-Fi. Best of all, our Cancun vacation resort does not charge resort or per-person fees.

Frequently Asked Questions

What is the cancellation policy for The Westin Resort & Spa, Cancun?

The cancellation policy for The Westin Resort & Spa, Cancun varies depending on the type of room and booking conditions.

What are the check-in and check-out times at The Westin Resort & Spa, Cancun?

Standard check-in time at The Westin Resort & Spa, Cancun is 16:00 and check-out time is 10:00.

Does The Westin Resort & Spa, Cancun provide breakfast?

Yes, Breakfast is offered at The Westin Resort & Spa, Cancun. Breakfast option(s): Continental.

Can I bring my pet inside the The Westin Resort & Spa, Cancun?

As much as we love pets, unfortunately, we are unable to accommodate them in The Westin Resort & Spa, Cancun.

How far is the The Westin Resort & Spa, Cancun from the closest airport?

The closest airport is Cancun International Airport, and it is about 13 mins from hotel by car (11.8 km).

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport11.79KM
Average Price FromDKK1994
Hotel Star Rating4