The Westin Resort & Spa, Cancun
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1 room, 2 adults, 0 children
All properties in Benito Juarez
The Westin Resort & Spa, Cancun
Boulevard Kukulcan KM 20, Benito Juarez, Quintana Roo, 77500, Mexico
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Last booked 15 hrs ago












Amenities
Golf course
Sunbathing area
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Surfing
Sauna
All amenities
Property Description
Visit paradise at The Westin Resort & Spa, Cancun, a vacation ownership resort. Nestled on the beach between the Caribbean Sea and a tranquil lagoon, our Cancun beach resort offers the perfect destination for business trips and vacations in Mexico. Just six miles from CUN Airport, our Cancun Quintana Roo resort is a short ride to the aquarium, museums, waterparks, Isla Mujeres, and water activities. Unwind at one of our sparkling pools or on the white-sand beaches then schedule a relaxing beauty treatment at The Heavenly® Spa. Find adventure with a snorkeling trip to the coral reef. Savor delicious cuisine and libations at our on-site restaurants and bars. If you're in Mexico for a conference or family gathering, take advantage of our indoor venues, custom catering, planning services, and event spaces. Kick back in a comfortable guest room or suite with views of the water. All rooms include Westin Heavenly® Beds and free Wi-Fi. Best of all, our Cancun vacation resort does not charge resort or per-person fees.
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7.9/10
Great hotel. Right at the beach. Clean rooms. Staff is amazing.
Close to the airport.
All 50 reviews
Surroundings
Airport: Cancun International Airport
(11.8 km)
Landmarks: Dolphin Beach Point
(660m)
Landmarks: Enfilación Cancún Club Med
(670m)
Landmarks: Aquamarina
(830m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

10
1 Bedroom Junior Suite, 1 King, Lagoon View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability

7
Ambassador Suite, 1 Bedroom Suite, 1 King, Ocean View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability

1
Royal Beach Club Two Double Room with Ocean View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

4
Deluxe 2 Double Room with Lagoon View and Balcony
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability

1
Two Double Room with Lagoon View with Balcony
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

1
Royal Beach Club King Room with Lagoon View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

7
Two Double Room with Ocean View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Check Availability

7
King Room with Lagoon View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability

Studio with Lagoon View
1 Sofa bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

12
One-Bedroom Presidential King Suite With Balcony And Ocean View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Check Availability

6
1 Bedroom Master Suite, 1 Bedroom Suite, 1 King, Ocean View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Check Availability

1
Two Double Room with Ocean View with Balcony
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

1
Royal Beach Club Two Double Room with Lagoon View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

6
Two Double Room with Lagoon View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability

1
King Room with Ocean View with Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

4
Deluxe King Room with Lagoon View and Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability

4
Deluxe King Room with Ocean View and Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Check Availability

4
Deluxe 2 Double Room with Ocean View and Balcony
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Check Availability

King Room with Lagoon View with Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

Two Bedroom Villa with Lagoon View
1 Sofa bed and 2 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

8
King Room with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Check Availability

2
Royal Beach Club King Room with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
Hide Room Types
Guest Reviews
7.9/10
Good
50 reviews

- Cleanliness7.6
- Amenities7.9
- Location8.6
- Service7.5
Average for similar properties in Benito Juarez

AI Summary
Conveniently located near the airport and major attractions, the hotel provides comfortable beds and good facilities. However, guests were dissatisfied with breakfast options due to high prices, limited variety, and poor quality.

Karen
August 21, 2025
This will be the fourth time I have stayed at this hotel and I will say that it's getting old. The resort has five pools that were all hot. The surrounding beach in the area is 20 ft deep and seaweed and you can't enter the water. Also if you can imagine the hotel makes you check out at 10:00 a.m. which screwed up my sleeping pattern for the day of checkout. What hotel makes you check out at 10:00 a.m.? By the way check in time isn't until 4:00. So if you're staying for one day you only get 18 hours of hotel. Some of the rooms are redone and some of the rooms have got the original flooring from when I stay there the first time around 25 years ago. My room had the original flooring. The first room that reception gave me was on the first floor at the absolute end of the resort. The room was run down and the floor looked like it was buckling a little . The second room reception gave me had a foul odor. Food and drinks at this hotel are extremely expensive. I want to say that a margarita is around 13 to 17 US dollars give me a break. Do not order an a la carte breakfast there because they pick it off the buffet and it's going to be cold. I want to say breakfast is 550 pesos a person. Breakfast was fine but nothing special. They don't offer cappuccino or lattes as a courtesy for breakfast. By the way it takes reception around 15 minutes per customer to check you in. I have stayed at this resort a total of four times and I would not go back. The beach is infested with seaweed farther than the eye can see there's no place swimmable by this resort. I would say it was quite disappointing. By the way they have a little market in the resort and a $6 bottle of champagne in Los Angeles cost $53 in their ghastly overpriced market. Very bad value for money. My third room was acceptable. I do have to say I think the rooms are big and the gentleman that checked me on did give me an upgrade to a balcony on the lagoon side so that was something. I paid a round $140 USD a night with tax and really it was a 85 US dollar hotel at best. It doesn't meet Westin standards. There was also an area with a little chip paint in my room but I'm probably being somewhat nitpicky. The light in the room is also not very bright and made it somewhat hard to read.

Monika
August 3, 2025
Great hotel. Right at the beach. Clean rooms. Staff is amazing.
Close to the airport.

Guest User
July 21, 2025
非常好,開心
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Haosendaiwang
June 18, 2025
The hotel gave me a normal room at first, which was different from what I booked. I had to go back to find it because the corridor was too far away, so I asked him to open a new room for me. As a result, he opened a new room for me. I booked a lake view room, but he gave me a Mandarin one, which I definitely didn't want. Overall, the service was OK, and the price was average for an average hotel.
Original TextTranslation provided by Google

Guest User
June 17, 2025
設施條件一般,餐廳服務很差,要一杯咖啡,裝做聽不見,其他外國客户(北美),主動點頭哈腰上午問,入住 3 天從沒詢問過,都是自己主動去喊服務員加的咖啡,客房服務衞生打掃不好,礦泉水和部分毛巾不放,打了好幾個前台電話,才有人接,服務員送到房間態度也很惡劣。
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Kulnida
May 23, 2025
Good vibes

EduJajas
May 10, 2025
You can find cleaner and more modern options.
Pay a bit more and go to a better one.
First hotel room I see with no lights.
Not very clean.

Misaki Hasatani
May 7, 2025
This hotel is located on the beach.
The room was clean and the shower had good water pressure.
You could see the beach from the window and it was a wonderful view!
The breakfast was buffet style and the omelettes made right in front of you were delicious.
It is easily accessible, about 13 minutes by taxi from the airport, but it takes about 25 minutes by bus from downtown.
We stayed at this hotel on the last day of our trip.
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Golf course
Off-site
Sunbathing area
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Surfing
Off-site
Sauna
Additional charge
Spa
Additional charge
Gym
Private parking
Free
24-hour front desk
Luggage storage
Free
Bar
Basketball court
Tennis court
Table tennis room
Restaurant
Car rentals
Currency exchange
Conference room
Additional charge
Multi-function room
Children's pool
Kids' club
Childcare service
Additional charge
Wi-Fi in public areas
Free

Outdoor swimming pool

Private beach area

Spa

Gym

Bar

Restaurant

Conference room

Multi-function room

Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Private parking
Free
Transportation
Car rentals
Business Services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Free
Currency exchange
Tour and ticket booking service
Languages Spoken
Spanish
Food & Drink
Snack bar
Bar
Room service
Public Areas
No smoking in public areas
ATM
Elevator
Health & Wellness
Spa
Additional charge
Table tennis room
Sailing
Off-site
Surfing
Off-site
Diving
Basketball court
Tennis court
Golf course
Off-site
Hair and beauty salon
Gym
Sauna
Additional charge
Sunbathing area
Kayaking
Off-site
Parasailing
Off-site
Snorkeling
Yoga session
Activities
Beach umbrellas
Private beach area
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Facilities for Children
Childcare service
Additional charge
Children's meals available
Kids' club
Children's pool
Accessibility
Assistive listening devices
Braille signs
Handrails on stairs
Pool ramp available
Stair-free main entrance
Accessible rooms available
Safety & Security
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 10:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeContinental
StyleA la carte
Age | Fee |
---|---|
Children 17 years old and under | Contact property |
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2018
- Number of Rooms: 319
Phone:+52-998-8487400
Email:experiences@westincancun.com
Visit paradise at The Westin Resort & Spa, Cancun, a vacation ownership resort. Nestled on the beach between the Caribbean Sea and a tranquil lagoon, our Cancun beach resort offers the perfect destination for business trips and vacations in Mexico. Just six miles from CUN Airport, our Cancun Quintana Roo resort is a short ride to the aquarium, museums, waterparks, Isla Mujeres, and water activities. Unwind at one of our sparkling pools or on the white-sand beaches then schedule a relaxing beauty treatment at The Heavenly® Spa. Find adventure with a snorkeling trip to the coral reef. Savor delicious cuisine and libations at our on-site restaurants and bars. If you're in Mexico for a conference or family gathering, take advantage of our indoor venues, custom catering, planning services, and event spaces. Kick back in a comfortable guest room or suite with views of the water. All rooms include Westin Heavenly® Beds and free Wi-Fi. Best of all, our Cancun vacation resort does not charge resort or per-person fees.
Frequently Asked Questions
What is the cancellation policy for The Westin Resort & Spa, Cancun?
The cancellation policy for The Westin Resort & Spa, Cancun varies depending on the type of room and booking conditions.What is the cancellation policy for The Westin Resort & Spa, Cancun?
What are the check-in and check-out times at The Westin Resort & Spa, Cancun?
Standard check-in time at The Westin Resort & Spa, Cancun is 16:00 and check-out time is 10:00.What are the check-in and check-out times at The Westin Resort & Spa, Cancun?
Does The Westin Resort & Spa, Cancun provide breakfast?
Yes, Breakfast is offered at The Westin Resort & Spa, Cancun. Breakfast option(s): Continental. Does The Westin Resort & Spa, Cancun provide breakfast?
Can I bring my pet inside the The Westin Resort & Spa, Cancun?
As much as we love pets, unfortunately, we are unable to accommodate them in The Westin Resort & Spa, Cancun.Can I bring my pet inside the The Westin Resort & Spa, Cancun?
How far is the The Westin Resort & Spa, Cancun from the closest airport?
The closest airport is Cancun International Airport, and it is about 13 mins from hotel by car (11.8 km).How far is the The Westin Resort & Spa, Cancun from the closest airport?
About This Property
Nearest Airport | Cancun Intl. Airport |
---|---|
Distance to Airport | 11.79KM |
Average Price From | DKK1994 |
Hotel Star Rating | 4 |